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The young woman who took care of this project showed up on time (the one time she thought she'd be late she called.) She knew how to use the equipment and managed to get a very large fan up the steps without damage to either the stairs or the fan! Also explained about how long it would take. Very ha... more
They were proficient, professional, and courteous. Their workmanship is excellent.
They were attentive to my circumstances from the storm damage. The estimate given me was honored even though the project start went beyond the bid date due to insurance issues. They were economical in their pricing and their service with the end product was superb.
The design process is great. Chris helped us to put our thought into paper with his professional touch. The construction process was great as well. I was told it will complete in 2-3 weeks but the project is completed in a week. We are thankful because the project completed before the state annou... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Aqualine Plumbing, Electrical & Heating as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys