I would not like to comment, just a 4 star rating.

I was totally satisfied with the work and the completed project.

Anthony & Sylvan did a great job on our pool and spa! I would work with them again..

The company was great to work with.

Our pool was very expensive not sure I know anyone who can afford.

none

We had a good experience.

I would recommend Anthony & Sylvan if our project manager is available to supervise the project

Na

We had a great experience from design to build.

I filled out this survey last year just before the holidays, but I received another request and it's actually a pleasure to let you know that I'm still 100% satisfied—all thanks to three main individuals: Beau Capurro, Tim Brignac, and John Myer. I'd encourage you to please read my first review for the details of why these three gentlemen have (in my opinion), delivered above and beyond service, guidance, quality, communication and results. Their patience and attention to detail surpassed my expectations. And their ability to problem solve any and all challenges kept my project on track and the success I believe it was. Thanks to Beau, Tim and John, Anthony & Sylvan should be positioned in the Austin market as one of the leaders who stands 100% behind their quality and their word. These gentlemen are true representatives of the company, and for that A&S is extremely lucky to have them.

I recommend

I do not have a comment.

The reason why I gave that rating is because, first of all, they were the only company that came in with the design. They made a design for us. He created a design, put it on the laptop for us, and showed us what the backyard would look like. Nobody did that except them. It was our first time having a pool. They were there every day. I had never seen customer service like that before. They do subcontracting, but the ones they have are the same people they use from job to job. They were really good. They were amazing, and I would recommend them. The package overall is worth it.

Anthony & Sylvan Pools were good at getting different crews out there. Tiffany Dickson was helpful in telling me what was going on. She communicated with me during the entire process and always got back to me promptly when I left a message. She also took care of things if there was a problem.

The pool was completed as we requested.

N/A

I am likely to recommend Anthony & Sylvan Pools to a friend.

If a friend was building a pool I would certainly recommend A&S because we were thoroughly satisfied with their execution of the process and the final product.

Anthony & Sylvan's team was amazing. I almost signed with a different pool company and then they I received an ad from them so I called. I am so glad I did. They came right over, reviewed my previous setup and made some changes that made so much more sense. They were a little more money but, they were able to get the job complete is record time. They started immediately and didn't stop until it was done. I am so happy I went with them. Our pool is amazing.

They did a good job.

My pool is beautiful! They do a great job of keeping you informed of the construction process from the start to the finish. My pool turned out lovey!

The work was done very professionally. Our house is built on a big mound, so Anthony & Sylvan Pools were able to give us options on how to do the concrete so that the pool would drain well instead of being a hazard. The options that they gave us were within our budget. They gave us serveral options that we could work with.

Our experience was all positive

Yes, they were extremely easy to work with.

Yes

The schedule was clearly defined and followed. Communication overall was excellent. The finished product is beautiful.

They were awful from the beginning to the end. They left me high and dry multiple times. Dom, the district manager, has informed 11–12 emails from us. The final straw was that they promised us a pool cleaning, and they lied about that. It has been an awful experience.

I had a great experience building a pool with A&S. The build took a little longer than initially estimated due to some delays with city permitting but I'm happy with the outcome. There were some small issues along the way like auto fill valve missing or water feature not flowing properly due to some debris but when I reached out, A&S promptly fixed the issues. I worked with Jeff on design and sales part, he also helped with materials selection and other things beyond sales and design like recommending a contractor to do the sewer line reroute (original line was going through the middle of the pool). Roy managed our project well, addressed promptly any issues and even reached out after the build was done with tips for how to handle freezing temps. Tiffanee was our scheduler. She was always easy to reach and keep me informed with the next steps or the status of current work orders.

It was great working with the company!

Great overall experience.

Highly recommended!

I would not like to leave a comment.

No comment.

.

They have good customer service!

Anthony & Sylvan Pools did great work!

Their word is as good as gold. They deliver what they promise.

Super nice, doing the best to accommodate.

Seamless installation with personal follow-up care.

They listen well and design well

They were very professional, handled the issue in a timely manner.

.

What I like the most about them is their contractors they use were stellar. Very professional, on time, knowledgeable and able to reach them when I needed them, very responsive.

For the most part, everything was great. We just had some hiccups with the customer service.

Excellent customer service and communications. Great design. Responsive to periodic issues as they arose.

My wife and I are very pleased with the process and the result. We are extremely happy we chose A&S to install our beautiful pool. I visited with 8 pool contractors prior to our decision and are pleased with our decision to go with A&S.

.

The excavators, masonry and pebble tech were excellent and provide quality work. The tile and mastic people have had to come back out three times. The attention to detail and quality of work is subpar.

I didn't need to be at home. Everyone was professional and took good care of our home and all the warranty issues. If anything was bad, they came and fixed it. I was very impressed and will recommend to friends.