We were very pleased with the entire process and professionalism of the team.

The quality of the work appears to be very good and Anthony & Sylvan is well known in the area and I felt safe having them perform the work at my home.

Great job

Overall communication on the status of the build.

Quality of work.

I was very pleased with the communication that we received throughout the entire process

From pool size we demeaned to problems with damage caused by excavation to pool start up. Trouble every step of the way. You may call me for a more indicative evaluation 702-273-6954

Service was great and project manager was really on top of things

We began design conversations with the Anthony & Sylvan Richmond Division in January 2025. From the first meeting, the team listened closely, asked smart questions, and helped us align form, function, and budget. They took time to understand our yard, how we wanted to use the pool, and our long-term vision for the space. That thoughtful start built confidence right away.

Highly professional and built me a beautiful pool.

Great work

great

Always like working with Mario and the team

We had water issues on the property after the pool was put and this went largely ignored

Great communication throughout process.

There is nothing I would change. All of the representatives associated with the pool build were top notch!

KArl

I am very likely to recommend Anthony & Sylvan.

Reliability

I’d like to say I would recommend A&S but I’m waiting for my plaster issue to be completely resolved. In process.

Time between agreement and actual start could be improved. Also, time between subs could be tighter.

Great experience, even if you are not sure what you want at first.

The entire process was well coordinated

Yes, I would recommend

Met all timelines and did a great job

My pool was dug about 10 inches too low, requiring an additional step off the back of the house. It was also placed 1 foot closer to the house than the design plans called for. These errors caused us to lose two feet of space off the steps, which really impacts our layout, as you feel like you are walking right into the pool. I have brought this to the attention of my designer (Jeremy Seibert) and project manager several times and asked for a resolution. It has been MONTHS of waiting and reaching back out on my part as I continue to get blown off. I am extremely disappointed in the complete lack of ownership on Anthony and Sylvan to make this right.

Everything from start to finish

Well worth the cost for the flexibility of shape and size of the pool, as well as the enduring quality.

From the initial salesman ( clay) to completion ( tim) everything was done promptly with exception of few delays.

The service and timeliness were exceptional

Jeff, Alex, and Patrick were very helpful.

They work fast and efficiently. They did a great job! And back up their work.

Great experience from design to build to post construction follow up.

team

good communication

Ease of scheduling, quality of work, adherence to schedule, payment scheduling

Attention to quality of the pool construction is a plus.

The whole process was done very well. The communication was amazing.

Great service, quality, communication, etc. Exceeded my expectations!!

Love the end product

Local company

Time line and beauty of pool

The project management failed short and their communication with us was abysmal. Our project manager left the project part way through the project and he wasn't replaced. They failed to appropriately communicate at almost every stage of the project.

Tim and Robert were excellent to work with from Sales to delivery. First class people.

Quality work, professional and friendly

Great from start to finish

Work was done right and on time

Service after pool was built. Specifically the time it took to install our cover and the lack of feedback.

Very professional

everyone was very professional. All stages were on time , excellent workmanship