Great experience end to end - again!
Great service from beginning to end.
I was happy with the overall package such as communication and staff.
We are so happy with our new pool! Everything came together within the expected timeline, and with quality craftsmanship all around. Great people who were easy to work with. Would highly recommend!
We are completely happy w/ our new swimming pool. All staff and subcontractors were polite and easy to work with.
The pool was completed in a timely manner with quality work and had great teams working on the pool project. We love it and use it every day!
The pool design and equipment selected is very good. I would recommend improvements on project management and scheduling coordination.
Everything went great, and I could not be more than happy. I will continue to refer friends to them for their pools.
A&S was so easy to work with, from the loan process all the way to my first swim date, it was pain free. Everyone at A&S was friendly and helpful. I would definitely recommend them to my friends.
I think they were top notch from beginning to end.
I am likely to recommend Anthony & Sylvan Pools to a friend.
We are very happy with our pool!
I was really happy with almost everything. I was not thrilled with a couple of things that happened with the deck, but other than that, I would definitely recommend them.
After having reached out to several other companies, Anthony & Sylvan was the only one that was responsive, accommodating to our request, and price competitive. Our pool was well planned, communicated and most importantly executed with quality and satisfaction in mind. We couldn't be more happy with our new pool and spend every possible moment enjoying it!
A&S met their deadline and created us the pool we wanted. We love the outcome.
I'm happy with what I got but I would have preferred something else. I had some questions before it was being built that I don't feel were fully appreciated.
Overall experience was great from start to finish
We have some things that are broken on our pool. It has been over three weeks, and we haven't heard from them. I feel like their follow-up for the design process was great, and the building process was pretty good. The equipment has been installed, and we have had problems with it. I am unhappy with that portion.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Anthony & Sylvan Pools as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys