yes I would recommend
Highly recommended! Service, level of execution and above all - completed on time!
They are a great company! I was referred by my family and a friend. The pool is still standing after 20 years!
We found some things that were not up to par. We are waiting for them to come out and fix it.
We were very pleased with the entire process of working with Anthony & Sylvan Pools; from the moment we began until the completion of our pool.
We did have some issues. We were asked to give a 5-star rating by our project manager. The project manager lost his job in the middle of our project, and that got rid of the problem. The next project manager was Tommy. He was awesome and wrapped the job up for us and made things right. The main issue I have is that they forgot the umbrella sleeve on our sundeck. They forgot to do it, then it was too late. They made it right by getting us a table that I picked online and I can get an umbrella to put through that table, it just takes up a lot of room. We love our pool and how it turned out. Jeremy was the guy that sold us the pool. Super nice guy and involved with everything. We just got kind of unlucky by having Brandon assigned to us. Then they tried to play it down, saying that nobody uses their umbrella sleeve. I'm still disappointed with that. They did give us an upgraded pool vacuum and the $500 table. Just for the future, that was one of the most exciting parts of the pool. Why would I have a pool deck that big and not have an umbrella sleeve?
From the sales process to project management to the closing team, I was very pleased with the overall communication, service, and ease of business. When presented with a challenge or something that may have been a disappointment, they were able to fix it in a timely manner.
The team did a great job building the pool. Overall, I have been very happy with the results.
They were very helpful in picking out choices and describing what each choice was as well as how it would affect the look of the pool. I thought it was very professional.
Anthony & Sylvan Pools is very attentive and accommodating. Their customer service is exceptional.
I am like to recommend,
Team was professional and truly cared about our project
I already have. The service, competitive price, scheduling and result were all top notch
They did a good job!
I recommend to anyone in my neighborhood to use Anthony
Our daughter used Anthony and Sylvan too to build a pool once she had her own house. Their pool is gorgeous. They did not even consider any other pool company
Everything was on time and on schedule.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Anthony & Sylvan Pools as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys