There is nothing I would change. All of the representatives associated with the pool build were top notch!
KArl
I am very likely to recommend Anthony & Sylvan.
Reliability
I’d like to say I would recommend A&S but I’m waiting for my plaster issue to be completely resolved. In process.
Time between agreement and actual start could be improved. Also, time between subs could be tighter.
Great experience, even if you are not sure what you want at first.
The entire process was well coordinated
Yes, I would recommend
Met all timelines and did a great job
My pool was dug about 10 inches too low, requiring an additional step off the back of the house. It was also placed 1 foot closer to the house than the design plans called for. These errors caused us to lose two feet of space off the steps, which really impacts our layout, as you feel like you are walking right into the pool. I have brought this to the attention of my designer (Jeremy Seibert) and project manager several times and asked for a resolution. It has been MONTHS of waiting and reaching back out on my part as I continue to get blown off. I am extremely disappointed in the complete lack of ownership on Anthony and Sylvan to make this right.
Everything from start to finish
Well worth the cost for the flexibility of shape and size of the pool, as well as the enduring quality.
From the initial salesman ( clay) to completion ( tim) everything was done promptly with exception of few delays.
The service and timeliness were exceptional
Jeff, Alex, and Patrick were very helpful.
They work fast and efficiently. They did a great job! And back up their work.
Great experience from design to build to post construction follow up.
team
good communication
Ease of scheduling, quality of work, adherence to schedule, payment scheduling
Attention to quality of the pool construction is a plus.
The whole process was done very well. The communication was amazing.
Great service, quality, communication, etc. Exceeded my expectations!!
Love the end product