They were very professional and transparent. It was a good experience.

The contractor is really easy to work with. They have good communication, and contribute helpful information. They go above and beyond.

If anybody asks, will be happy to recommend you

American Custom Contractors provided an exceptional product and great service.

James and team were fantastic. James worked well with our insurance company and secured the repairs. Everyone from this company was professional and very responsive. A pleasure to work with.

Our reps were extremely nice and helped answer any questions we had. As well as the roofer guys.

It was a pleasure to have your company work for me . Quality workmanship and staff.

ACC removed and replaced a large roof for my company’s nonprofit partner. Yanni, Belter, Aaron and Joel did a great job from start to finish!

Sales representative did not explain that the wood siding would not be capped. When I step back and look at my home, I think it looks terrible

They worked with my insurance & after approval did the new roof & rear siding very quickly & did excellent work on both and leaving the property just as they found but with a nice new roof & house siding.

Very satisfied!!

Overall, an excellent experience and they were very patient in dealing with my insurance company.

The job was completed and looks nice; however, there were multiple issues with delays. American Custom Contractors did not complete a shingle match test timely which caused significant delays in the project, and they did not show up on the scheduled day/time twice (1-2 moth additional delay after the initial service scheduled day). In addition there were issues with my insurance and ACC that caused delays in the project and ultimate payment of the final invoice.

They did a great job and quicker than I expected. Also, took pictures of the completed work which I appreciate.

They are a good and reputable company. They do what they say.

I already referred them to my neighbor, and they're getting their roof done by America Custom Contractors.

They did an awesome job and was finished sooner than we expected!!! Great job!

Please be sure the contractor who comes out to the house properly knows how to do the work.

Despite weather-induced delays, they kept me apprised of the situation with our roof repair and came out first thing the next dry day.

They were very quick and efficient.

I love my new roof.

They came to me quickly in order to provide an estimate and discuss terms. Once agreement was signed, they moved promptly to schedule my service date.

Easy to work with. Kept me informed with status of work. Did the job on time.

Hans was phenominal. Explained everything perfectly. I made the insurance claim and he and Marc Debellis literally did the rest. All I had to do was sign the checks and pick a color. Hans and Marc were available anytime I needed them at all and always provided an answer in a fast time frame.

American Custom Contractors replaced the slate room on my 84-year old house and garage, complete with copper valleys and snow guards and replacing two roof windows. (Insurance paid for part due to damage from a tree limb, and I paid for part.) The initial staff I worked with,Cameron Giesman and Sharon Slocum were responsive and helpful. Once the project got underway, Aaron Horner and Blase Skully (the project manager) explained clearly how the work was going to be done. Blase especially had infinite patience and good humor as I asked him a million questions. The work was performed on schedule. The clean up each day and at the end of the job was good. In addition to the slate roof, there is a shingle roof on a small sun room in the back of the house. That roof had some damage from the tree limb, but insurance paid for only a small repair. When the repair was started, more damage was found, unrelated to the tree limb. Aaron suggested an economical and perfectly acceptable solution and we got the entire sun room roof replaced. Bottom line: The roof looks fantastic and I would highly recommend American Custom Contractors.

They were extremely professional and did an excellent job.

They were very professional, and the window installation was great. The installers were very respectful and accommodating as well.

They are not a local contractor, but they did a great job

They are a pretty good company and I have no complaints.

American Custom Contractors were prompt to come out and look at the job, the quote took a little bit and the communication was SLOW after that. How to schedule was not super clear but the job was done well and we are overall happy with the job. Happy to recommend to a friend.

It’s a well run organization with above average service that you don’t see much of these days . From the office staff to the installer crew everyone is kind and courteous, hardworking and knowledgeable. I was impressed with their skills and professionalism.

The communication was good, and the work was done well.

They did a great job both times they did work for me. Communication and timeliness needs improvement though

I received a cold call about my slate roof. ACC told me clearly what the process would be with my insurance, and the time it would take to secure insurance and make the repairs. Everything turned out exactly as they said. All relationships with management were excellent, and the crew worked really hard.

Quality workmanship

From planning, start to finish was so professional. With the magnitude of the work to be done, there was NO STRESS or worries.
We are extremely pleased as were our neighbors

I am not likely to recommend American Custom Contractors to a friend because their work was sloppy, they left a lot of things undone, and the promises were not kept.

I highly recommend them from personal experience. I have already recommended them to several people I know.

I am happy.

Extremely high quality workmanship. Great to work with.

ACC was thorough, expedient, professional, and patient in providing the necessary quality services and support required for a satisfying job.

Very easy to work with - kept me up to date regarding changes to the planned work date

Not pushy, came back to inspect the roof and provided very informative feedback. Made arrangements to return for several other inspections. Advised me to check my homeowner’s policy to see if I had a rider to cover roof damage. Determined I did not as it is not usually covered but paid the slightly higher premium. Might not have discovered this otherwise. Wisest move we made as the roof needed replacement within a few years and I was covered 100%.

I always get a few competing quotes for any major project, and I now always hope that the quote from American Custom Contractors is competitive. It always has been, and my trust in their work has been proven more than once.

Very positive experience. Yanni explained the process for filing an insurance claim to cover the replacement. Also described the preparation for and performance of the replacement services. Answered our questions about protection of landscaping. Contacted by the project manager, Belter Morataya, who also explained the project details and asked if we had any concerns.

We were very pleased with American Custom Contractors.

American Custom Contractors did fantastic work. The staff was also very polite.

Dimitri was very knowledgeable and helped us navigate through an insurance claim to get the best case scenario!

They are just a great company. They do good work.

Great communication. High level of professionalism. Exceptional quality of work.