American Custom Contractors was the best company that we have worked with for anything related to our house. The employees and managers were all incredibly friendly, helpful, knowledgeable, and responsive to our questions, and they took the initiative to make sure that everything went smoothly and well. Our first contact was with Brad, who was the reason that we chose American Custom Contractors in the first place. He helped us with many details, he took the initiative to remind us when we needed to make some choices, he responded immediately to our questions or concerns, and he kept every promise that he made to help us through the process. Blase was also instrumental in our choosing this company. He came to our house to explain the whole process, followed up on answering our questions, was very friendly, and made sure the scheduling was on target. Aaron (sp) was also helpful and on top of the progress. In addition to those people who started the process, the people who actually put on the roof were very professional. They worked all day, late, in order to finish, they cleaned up everything afterward, they were polite and friendly, and they worked tirelessly, making sure that the difficult details of our roof were perfectly finished. I have absolutely nothing negative to say, since the entire process and the end result were amazing. I would use American Custom Contractors and recommend them again with no hesitation.
The customer service was great and they did a great job!
Definitely I would recommend this company, great communication, quality material and labor, very professional.
The employees and crew members were extremely professional and knowledgeable during the entire process and installation. They did excellent work.
I felt like ACC was a true partnership and that you wanted what was best for us as we worked through our roof replacement.
Extremely professional. Quick response & great communication
my friends and neighbors have heard from me about how pleased I am and I would certainly recommend American Custom Contractors to them.
They did a great job.
Great service. Any questions are always answered. Any requests for assistance always accommodated. Great quality and neighbors are envious.
Very professional and hard working crew. Would highly recommend to anyone needing a roofing project.
American Custom Contractors did a top-notch job replacing our roof. We are very pleased with the workmanship and look of our new Brava Cedar Shake roof. The team was very professional and responsive from the initial bid to job completion. Kudos to the sales and management team: Yanni, Aaron, Blase and Joel. I was extremely impressed by the tenacity, workmanship, attention to details and responsiveness of the on-site crew and their lead, Gabriel, as they worked under extreme weather conditions to complete the job. I will put American Custom Contractors on the top of my list for any future home project and recommend them to my friends without any reservations.
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Alex was very helpful and informative and willing to negotiate. The roof team was very efficient and did a good job.
I'VE ALREADY COMMENTED WITH SEVERAL NEIGHBORS HOW I WAS VERY PLEASED WITH THE WORK PERFORMED.
ACC did a great job from initial inspection and estimates on my house following damage from tornado that hit Cecil County April 1st, 2023 and throughout the extensive repairs to my house.
They also performed repairs to my next door neighbors house and it looks like we both received new houses.
American Custom Contractors provided competitive pricing, outstanding results, kept to schedule and clearly communicated with me during entire project.
They were very professional and transparent. It was a good experience.
The contractor is really easy to work with. They have good communication, and contribute helpful information. They go above and beyond.
If anybody asks, will be happy to recommend you
American Custom Contractors provided an exceptional product and great service.
James and team were fantastic. James worked well with our insurance company and secured the repairs. Everyone from this company was professional and very responsive. A pleasure to work with.
Our reps were extremely nice and helped answer any questions we had. As well as the roofer guys.
It was a pleasure to have your company work for me . Quality workmanship and staff.
ACC removed and replaced a large roof for my company’s nonprofit partner. Yanni, Belter, Aaron and Joel did a great job from start to finish!
Sales representative did not explain that the wood siding would not be capped. When I step back and look at my home, I think it looks terrible
They worked with my insurance & after approval did the new roof & rear siding very quickly & did excellent work on both and leaving the property just as they found but with a nice new roof & house siding.