American Custom Contractors brought my attention to the fact that I needed a new roof. It was 20 years old and they gave me a quote and it was much better than the one I got from another company. They said I might be able to get a part of that paid for by my home owners insurance and they assisted me with applying for that. I was very surprised and pleased.
The entire team was good to work with and I would recommend them without hesitation.
The manager, Frank is great to work with and the entire crew, including the subcontractors were very competent and courteous.
The work was done well but it took so long and the process was so frustrating. Also all the trash in the yard has been a nightmare.
Excellent service. Knowledgeable and very responsive. I’m grateful for how well they worked with my insurance company.
Everything went as planned. No negatives.
They can do a much better job regarding the warranty that comes with the roof replacement.
Quick clean and efficient
Everything was well explained regarding insurance, timing of arrival
Of materials, expectations for crew and clean up. All done in a timely manner as described
I will be more than happy to recommend you to my friends and neighbors
My rating here based on quality of work - since this was an insurance project, I have no comparison basis for cost.
I was kept informed of every step of the process!
Excellent communication from the start. Entire team works well together.
The entire staff were wonderful to work with.
American Customer Contractors did a good job with our roof.
American Custom Contractors was the best company that we have worked with for anything related to our house. The employees and managers were all incredibly friendly, helpful, knowledgeable, and responsive to our questions, and they took the initiative to make sure that everything went smoothly and well. Our first contact was with Brad, who was the reason that we chose American Custom Contractors in the first place. He helped us with many details, he took the initiative to remind us when we needed to make some choices, he responded immediately to our questions or concerns, and he kept every promise that he made to help us through the process. Blase was also instrumental in our choosing this company. He came to our house to explain the whole process, followed up on answering our questions, was very friendly, and made sure the scheduling was on target. Aaron (sp) was also helpful and on top of the progress. In addition to those people who started the process, the people who actually put on the roof were very professional. They worked all day, late, in order to finish, they cleaned up everything afterward, they were polite and friendly, and they worked tirelessly, making sure that the difficult details of our roof were perfectly finished. I have absolutely nothing negative to say, since the entire process and the end result were amazing. I would use American Custom Contractors and recommend them again with no hesitation.
The customer service was great and they did a great job!
Definitely I would recommend this company, great communication, quality material and labor, very professional.
The employees and crew members were extremely professional and knowledgeable during the entire process and installation. They did excellent work.
I felt like ACC was a true partnership and that you wanted what was best for us as we worked through our roof replacement.
Extremely professional. Quick response & great communication
my friends and neighbors have heard from me about how pleased I am and I would certainly recommend American Custom Contractors to them.
They did a great job.
Great service. Any questions are always answered. Any requests for assistance always accommodated. Great quality and neighbors are envious.
Very professional and hard working crew. Would highly recommend to anyone needing a roofing project.