All American Window & Door Company

Schedule

All American Window and Door Company completed our project ahead of schedule.

Sales Knowledge

Daniel Lodwick did an excellent job of explaining everything about our project. We are very happy that it turned out so beautiful.

Recognized Excellence

Joe and his partner ( I can't remember his name) showed up on time and sometimes early and got the job finished before the due date. Very professional and answered all the questions that we had. The two gentlemen that did the windows were also very professional and completed the project beyond our expectations..

Areas Of Satisfaction

The triple pane windows keep the cold out and look beautiful. I wish we would have done this years ago.

Additional Comments

Just wanted to say that all the workers did an excellent job and were very professional.

Additional Comments

It was a smooth experience and a good value. All American Window & Door Company were very upfront with their pricing and did not play any games when it came to what I would be paying.

They were friendly, honest and a pleasure to work with

Clean

Completely cleaned up after themselves, my only comment would be that the window it's self could have used a once over, still had fingerprints and the like, so I ended up cleaning the window inside and out. However, it was a January install.

Communication

Always called to keep us updated and left messages if we could not answer the phone.

Problem Resolution

We have had no problems

Schedule

Waited after the window was ready until a date which I could get it installed due to the holidays.

Value

Best quote received out of 3

Recognized Excellence

Absolutely everyone that we worked with from the woman we meet at State Fair, the young man that came to our house to quote us, to the people I worked with on the phone and the install team were fantastic. Very pleased with everyone. I wish I could have remembered everyone's name.

Areas For Improvement

Just the comment mentioned above regarding the cleaning of the window, which is a very minimal part in my opinion.

All American Window and Door delivered everything they promised. The initial visit, quote process, and work were done in a professional and timely manner. We couldn't' be more satisfied.

Recognized Excellence

Matt the salesperson was excellent, very helpful and knowledgeable. The two installers Al and the other one working with him were exceptional as well.

Areas For Improvement

They didn't fall short of my expectations but delivered everything as they promised on time and professionally. I couldn't be more satisfied.

Areas Of Satisfaction

Everything met our expectations. We're really pleased with the installation. They came when they said they would and it took them less time to do the work than what was allotted for the job. It was done perfectly with no complaints from us.

Additional Comments

We are very satisfied and have already recommended them to several people.

All American Window & Door Company did an excellent job.

Clean

All American Window & Door Company left the job site clean, except for getting some snow from the porch on the windows, but I just swept it off.

Problem Resolution

All American Window & Door Company effectively addressed and resolved problems within minutes.

Recognized Excellence

I would like to recognize All American Window & Door Company itself and the people that they hired to put windows in for their exceptional service. They were very professional.

All American Window & Door Company did a great job.

Recognized Excellence

I would like to recognize the crew. They did a fantastic job.

Areas Of Satisfaction

My expectations were met or exceeded with the project as a whole.

Additional Comments

It was a great experience.

Areas Of Satisfaction

They cleaned up the worksite as they were working!

When the salesperson came, he did not tell me about the color. It doesn't match what their previous color is for standard beige. This is the third time I have used the company. Now on that whole side of the house, I have three windows that don't match the other windows. That is my main problem with them.

Additional Comments

It was the last leg of the project; they took care of it, and all's good.

Recognized Excellence

The salesman and the installers were all good guys.

Areas For Improvement

They didn't fall short. There was a little bit of sod that was torn up, but that's the only negative that we had.

Areas Of Satisfaction

The installation process was easy, neat, and clean.

Additional Comments

They installed my windows.

All American windows and doors that’s fantastic I highly recommend anybody considering the windows or doors

Safe

The crew was outstanding they were courteous polite quick speedy and left the house and

Quality Of Materials

I can’t believe how much we love our new windows they are fantastic I could feel the difference from the moment they

Expertise

The representative ben was outstanding and really understood my needs when I was looking for and worked really hard to accommodate

Schedule

The windows were ordered and installed earlier than we even expected of the job might take four days they finished into I’m really excited about the job

Recognized Excellence

Candidate fantastic job order in on the windows and making sure we were satisfied

Areas For Improvement

I can’t think of any areas They need to improve

Areas Of Satisfaction

They exceeded Our expectations

Additional Comments

If you’re thinking about new windows go with all American window for inciting they will do a fantastic job you’ll be happy with the entire value

Recognized Excellence

All employees deserve a round of applause.

Areas For Improvement

All my expectations were met. That's why we've had them back twice now to finish off all windows that needed replacing.

Areas Of Satisfaction

Actually all areas were met or exceeded in our expectations.

Additional Comments

I highly recommend this company. All staff very respectful. We initially stopped over to the office during an open house and referral suggestion from my brother and sister-in-law. Met Benjamin. He went through all the various window options, explaining differences. Never felt any purchase pressure. Did decide on picture window and two windows on either side of it. We were so pleased with the entire process we had them come out to more times.

Recognized Excellence

I would like to recognize the head installer for his exceptional service. Cody was also very knowledgeable.

Areas Of Satisfaction

They originally told me it would take all day to complete and they got it done in less time than that.

Additional Comments

I had an overall satisfaction from the salesperson to the installation.

Areas Of Satisfaction

There was an issue with one of the handles, and they came out and fixed it immediately.

I am happy with the project. They did perfectly from the estimate to the installation. They are awesome.

Recognized Excellence

The installer of the window in our master bedroom should be recognized. He has excellent carpentry skills. I am very happy.

Areas Of Satisfaction

They exceeded my expectations throughout the job. I have been in the construction industry for 20 plus years, and they know what they are doing.

Recognized Excellence

The crew lead on the construction, I think his name was Adam, was exceptional I felt.

Areas Of Satisfaction

The crew's overall workmanship, and the cleanliness of the project.

Design

It was a simple project, not much design.

Clean

Laid down carpet runners and brought in a broom/vacuum to clean up after the job was completed.

Respectful

Installers both said hello and introduced themselves right away. He saw my carpet and immediately stopped before walking across. He turned around to go back in the truck to get a carpet runner before wearing shoes in my house. I know I don't have the most awesome carpet or high end house but it showed a great amount of respect for my house no matter how big or small.

Communication

We had a crack in on of the window panes and the installer took me out to truck to look at it and asked me what I would like to do BEFORE installing it.

Quality Of Materials

Windows work a lot better than the old ones - keeps the cold out beautifully. Need I say more?

Recognized Excellence

I don't remember the names of the two gentlemen that came to my house but both were very friendly. The taller gentleman who worked inside was great in talking with my girls who were home from school as one of the windows we were replacing was in their room. I turned the heat off to save some money and told the workers that I would be downstairs with the girls. The gentleman who worked inside closed the bedroom doors to the room to keep the house warmer but told me what he was doing and invited me to come in to check things out whenever I wanted. I thought it was very considerate. When they discovered one of the windows was cracked, he invited me outside to look at it. He gave me the choice if I wanted to move forward or wait and gave me clear instructions on advantages/disadvantages on both ways. Very professional.

Additional Comments

We had an absolutely horrible recent installation experience with Home Depot and this installation showed us what a "real" experience should be like. Bravo!

We had a couple of issues with All American Window & Door Company regarding cards they left on my neighbors' mailboxes with our specific address on it. I do not recall anyone saying to me that they would do this.

Areas Of Satisfaction

All American Window & Door Company met my expectations. They delivered the product and installed what we paid them to do.

Quality Of Workmanship

Installers did a great job with every aspect of our multi-phase project. They were kind and courteous, and cleaned up very well. They even put tarps and drop cloths down in the house.

Recognized Excellence

Everyone we worked with was kind, polite and professional. They took the time to answer my detailed questions!

Areas Of Satisfaction

We especially love the front door and siding. They both turned out beautifully!!!

Clean

They cleaned up inside an outside when they were finished.

Communication

I worked with Megan scheduling installation and she was very friendly and helpful.

Quality Of Materials

We love the patio door, it is exactly what we expected.

Quality Of Workmanship

The installers were very friendly and knowledgeable, they did a great job!

Sales Knowledge

Matt was very knowledgeable and made sure he understood what we wanted and that we understood what we were getting.

Recognized Excellence

Adam did the installation and represented American Windows well! Great guy and he knows his stuff.

Areas Of Satisfaction

The locks were not keyed the same...i appreciated your staff member coming back within a short amount of time after the project was finished to correct that issue.

Recognized Excellence

I would like to recognize the salesman who came out, he was really good.

Areas Of Satisfaction

They met and exceeded our expectations with the windows in our living room matching the existing trim work so well.

Additional Comments

All American Window & Door Company was recommended by our son and we have been very pleased! Dennis' sister is also getting some as well because they're such good quality!

We've had numerous window installed and have been happy with each and every experience

Areas Of Satisfaction

Great service with good people.