I am still waiting to hear back from the installer!
Long story short...Great company to work with. Top notch employees
The only thing I'm not a fan of is that the nails used to cover the door frame is visible. I'm not sure if this is avoidable but I'm going to try to sink them a little and add some type of way to cover the heads. It's not a huge deal but everything else looks so clean and beautiful, that stands out to me.
The whole crew was great, but I would like to take this opportunity to say the AAWD's receptionist was probably the nicest person I've talked to at least in customer service, if not ever. Whether on the phone or in person, she was so happy and polite.
The whole process was great. The crew was very easy to communicate with and they seemed to be happy with what they were doing. To me thats important that a crew that comes to people's houses are happy with there job and take pride in there work
Hopefully you guys keep this review in my records. Please put in my records this note. I would like to request the same crew when I do windows with AAWD
They did what we were asking. The guys were on time. So far, so good. Everything seems to be working fine.
Everything else was good and met my expectations in regards to the install process.
They did an excellent job. They were courteous and timely and efficient. I would definitely recommend them and I plan on using them again.
The crew, Marcus, Alonzo, and Roman did an excellent job. They were polite, professional, cleaned up after themselves daily and did excellent workmanship.
We have worked with All American Window & Door Company over the last couple of years, redoing all of our windows and doors, and their work has been outstanding. Outstanding customer service and support. Even when there was a flaw or issues with one of the windows, they noted it to began replacement. I am very satisfied.
The crew leader did an excellent job in terms of supervising and communicating.
In all cases, they met our expectations. We have a 60 yr old home, so sometimes window casing and opening arent always standard, and their workmanship was very, very strong in addressing those. I do work on my home and have very high standards, and they met my high standards.
So very white and I love the handles I chose.
Doors are so quiet compared to my old doors.
Felt sorry for them in the rain towards the end of the installation. But they didn't complain.
There was a little confusion the morning of installation; 1 installer was sick, but they were able to work around it and send me 2 installers.
This is my first and probably only house I'll ever own. I think I chose wisely for the doors. Any additional work on doors/windows/siding will be done by All American Window & Door Co.
We were really happy with their service.
There were two guys that came out. Roman and Aaron were wonderful; they were like an old dog with a little pup. They worked so good together; they were wonderful, courteous, good and cleaned up. They did a wonderful job.
Please commend your installer Alfonso. He really did an excellent job on our patio door. I could see he takes a lot of pride in his work as he would step back to see if things were "just right". He had another young man with him Marcus, who was doing a great job as well. I am super happy with their work!!
All areas. From the sales rep to the installer. Met all expectations.
We are so very happy with our experience & new patio door. Our sales rep Daniel was so easy to work with and pleasant. And I cannot commend the installation process enough. The installers were so polite, answered any questions I had, and cleaned up so well that you couldn't tell they were here. The door itself is a great door & we love the quality. We will be a returning customer for windows!
I want to recognize the installers; they were fantastic, they worked hard and well together.
We had windows done in the past and we knew it was high-quality material. The installers were efficient, kind, and courteous.
I am a person who has high expectations, and to say that I was very pleased says it all about my experience. I would definitely use them again.
I was most satisfied with the time in which they completed the work and they were very, very polite.
Billy did the job with his son. He is an exceptional carpenter.
Door appears to great quality.
Large ranch slide by windows replaced with three pane windows. Installers pointed out that none of the removed windows had insulation around them, in spite of the fact that I had had a company approved by the builders in Milwaukee county blow insulation in whole house. Obviously the rest of my windows will need replacing and insulation ///////////////////////1
Second time I have used All American window and doors. Youngest daughter has had large windows replaced in her home. I would praise all their staff for their excellent service They are all top notch.
I will be using All American window and door for the rest of my home.
We were very satisfied with the whole process from our initial meeting with Dan Lodwick, with the Installationcrew and the the way they walked us through a final check of the job to make sure we were happy with everything before they left. The windows work smoothly and they look great.
They had another technician come a day later for minor adjustments.
I would like to recognize Brian, his co-worker, and Benjamin. They were excellent servants.
They were courteous, understanding of my problems, answered my questions and showed me what was available, so I could make the best choice. They showed up when they needed to do the work did the job. they left it very clean.
If you're looking for this type of service, it's a good company.
Like the windows alot so far. Installer was great
Billy, our installer was friendly and professional. He did a fantastic job!
I got a few windows last year from another company. One thing I like about them was the quote they gave me had specifics ( dimensions, etc) for each window and where that window was to be installed.
Cody the Sales Rep for not taking too much time. Megan oversaw the schedule and installation. The installers were nice and professional
From the moment the windows were ready, the communication from Megan, the scheduler, to having the installers come out, everything from that point on was really good.
They did a fantastic job and the service person did a great job on the installation. I'd use them again.
All American Window & Door Company provided a product and workmanship that was as good as I could have imagined.
They exceeded my expectations because of their timeliness.
I was very happy with the service! They had competitive pricing and it was a very professional installation.
I would recognize the installer for his exceptional service. He was very hardworking and professional.
They met my expectations with the installer working really hard. He was a team of one, it was really hot outside and he busted his butt to get it done.
I have recommended them to two other co-workers. I appreciate that they are family owned and they definitely act like a small business (in a good way).
The installer that did the job. He was great!
All areas. Agreat job all they way.
Our installer was very good. He answered any questions and kept me informed every step of the project.
I was satisfied all around and especially when I initiallylwalked in the door at your store. Receptionist made me feel very welcome!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of All American Window & Door Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys