They were professional and did a good job.
The cost of their SoftLite Elements windows was lower than another SoftLite dealer in our area. The installed windows look great. The installer did excellent work.
The entire crew that came and installed the bay window and the patio door were AWESOME!!! Salesman Wes was so helpful with the decision making and the staff in your showroom when we came in to look into this project was so kind and helpful. You have an AMAZING staff in all aspects and I have already recommended your company to many friends and family. Thank You for such great service!
Good communication, kept me updated on the status. Were patient with all my questions and changes.
Very professional from start to finish. Window turned out more beautiful than I expected.
Quote / Contract experience was good. Communication was thorough. Install was smooth and clean. Not the cheapest but definitely the most cost effective. Vary happy w/the overall experience.
Kept me updated on the status on my door and overall the company created and delivered a positive experience and product.
Knew specific product I wan
ted...happy with that. Installation took long to happen. Installation was questionable...issues with hinges and closers. Fix was spraying with silicone. Not sure about this...new doors shouldn't need lubrication.
Salesman was very knowledgeable and friendly. Communication throughout the process was excellent. Product arrived much sooner than anticipated (6 weeks vs. 6 months). Installation went smoothly. Final front entry door looks fantastic!
We will not recommend your company.
The craftmen with All American did an excellent job. They were efficient and did great work.
Excellent workmanship and a pleasant crew.
Great customer service. Staff are very knowledgable.
Good Sales Service Ben Lodwick excellent installers excellent and quality product for the money
Our new patio door is perfect. Great quality and good looking. It really upgraded our space. The workers did a great job and were friendly and professional.
The installers were neat, professional and very efficient. I couldn't have been more impressed with the whole process.
The salesperson was very friendly and able to answer any of our questions. The installation crew were very focused on doing the job within the scheduled time and focused on making sure everything was done with high quality workmanship.
They were profisoanl adn they did goo dwork
Excellent all around. Great to work with!
They were very professional from the start. The quote was specific and well explained. The wait for the installation was long, but that was beyond their control. I am having them come back today to repair the storm door.
Excellent service from start to finish. Knowledgeable and professional. Our new front door looks wonderful.
The sales process was very good. When the windows arrived, they had broken latches. We were asked to pay for them in full and put in a service request. This was very disappointing. Nevertheless, the service was done in a timely fashion, and the problem was solved effectively. The price was not cheap, but it was competitive, and we love the windows. So overall good, but delivering broken doors and then making us call to arrange their repair was annoying and could be improved.
We have recommended All American to neighbors and friends.
I would definitely recommend this company to friends and family. Product is high quality, salesman was honest, communication was good, and installation was professional.
It's a little early to tell long-term, but the quality of the windows and work seems to be very high.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of All American Window & Door Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys