I was very satisfied with the quality of the product.

I am so happy with the product and performance of Ability Flooring in installing my new wood floor. There is no hesitation in recommending their professionalism, product and service. Call them if you need new flooring.

Overall, I was just super satisfied with the overall experience, from beginning to end, from the very first day, when I called them. Alicia, in the office--she was phenomenal. We were in a tough time with a different vendor, after going with our first visit to meet with Rick and Shane. All the guys in the shop made us feel like there was light at the end of the tunnel. They did everything. They had samples to pick from, and we picked a hickory wood floor we fell in love with. When it came to install, the team was a gentleman and younger gentleman. They were so professional and so nice--just awesome. I felt completely at ease with them here in my home, and I cannot say enough great things about them.

Areas For Improvement

Areas For Improvement - They didn't fall short at all; they actually exceeded our expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I was just satisfied with their craftsmanship, and the way they were able to just work with our staircase. A previous vendor recommended something awful for our staircase. It would have been cutting it up, and he told me, 'Don't do that to your stairs; it will ruin your stairs.' He came in--not even in trying to get me to go with him--and he said, 'Don't do that your stairs.' Basically the other vendor wanted us to do laminate on our stairs. Thankfully, they did custom work on our staircase with wood. Shane stained it himself. Everybody who comes to our home says how awesome our staircase looks. I'm just so happy.

One of the best in the business! Always perform as promised.

Over the course of four and a half months, I had been stuck with wood floor refinishing contractors who either abandoned the job halfway or would string me along for weeks before telling me they don't do that kind of work. Once I got in contact with Ability Flooring, the time between the consultation and the completion of a beautifully restored floor took all of three days. I only have one wood floor, so I can't use their services again for a very long time. But I would recommend Ability Flooring to anyone in need of wood floor restoration without hesitation.

Areas Of Satisfaction

Areas Of Satisfaction - The thorough explanation of what methods and tools they were going to use and why, because it inspired confidence they know what those processes and tools are used for and that they have experience restoring floors with them.

The workman who did the actual work was very thorough, kept us informed and the follow-up was good too!

Likely To Recommend

Likely To Recommend - Yes, I would without hesitation! I might add they are one of the few companies we would recommend because you can get yourself in trouble recommending people and I feel confident with them! They did what they said they would and they were highly recommended to us also. The workman who did the actual work was very thorough, kept us informed and the follow-up was good too!

Areas Of Satisfaction

Areas Of Satisfaction - I thought the entire experience was good from when they came out to do the estimate to the communication of what they would do and then we got the estimate and it listed it thoroughly and then, of course, the process of doing the work that was good too. It's one of the few companies that actually delivered what they promised!

Lead Source

Lead Source - I actually heard about them from another acquaintance, they had done the work in their house so we were able to see the work they had done. It was very nice. There were also 2 or 3 other people who were satisfied customers as well. I have never heard anything bad about them and you want to go with a company like that! We thought their prices were very reasonable as well and we didn't even bother to get another estimate after we saw their work!

Areas Of Satisfaction

Areas Of Satisfaction - They were very professional and did a great job.

Areas Of Satisfaction

Areas Of Satisfaction - Quality of work

Very friendly and professional. Did "EXACTLY" as I requested.No fussing or trying to pressure sell me on something I didn't ask for. I will definitely use them to do my other bedroom floors.

Overall we are pleased with Ability Wood and how committed they were to making sure the project was "right" to the best of their ability. They value their reputation and want all customers to be happy with the end product.

Very ProfessionalExcellent Workmanship

Ability exceeded our expectations from the estimate to the finished job. We were skeptical about how well our 50 year old floors would clean up and how expensive the job would be. Our old floors looked like new on day one when the sanding was finished and there was no dust left behind. The price was very reasonable and affordable. The hardest part was removing all our furniture from 3 bedrooms and clothes from the closets. Our floors look and feel fantastic.

Areas Of Satisfaction

Areas Of Satisfaction - They were efficient and got every edge and corner sanded clean even in the closets and we have six closets. I looked for dust when they were done and did not find any.

Dont bother calling anyone else Ability Wood Flooring is the best. They are professional and they will take care of your home like you would. I am a designer for Edwards interior concepts.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their cleanliness, they leave nothing behind. The attention to detail is great.

Additional Comments

Additional Comments - They are the best!!!

Areas Of Satisfaction

Areas Of Satisfaction - They were very willing to work with me to create a stain color that matched my vision for the floor.

The company and the personnel exceeded expectation. The floor looks tremendous, and my wife and I are very happy.

Additional Comments

Additional Comments - We are thrilled. We moved into this house in 2003 and determined not to buy a new one but to remodel. The biggest change was to the entire floor system, and it turned out far more beautiful than we expected. We are thrilled with the decision.

Areas Of Satisfaction

Areas Of Satisfaction - They were very flexible with any changes that came up on our end with the schedule, and with meeting up with us when we needed on off hours.

The entire staff at Ability Wood Flooring was incredible! I would recommend them to everyone. The staff came together on my project like it was their own. The team that did the work in my home were true craftsmen and communicated with me personally as to their progress. It is rare to find a company this dedicated and together in the customer service field. A++

Areas Of Satisfaction

Areas Of Satisfaction - I have used Ability Wood Flooring before, and I am always completely satisfied.

Areas Of Satisfaction

Areas Of Satisfaction - Alex was great at keeping me informed of changes that happened. Communication from the start was the main reason I used them

If I ever have any more wood flooring done I would call them. The people are the best and they do a very good job.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the overall job that he did. It exceeded my expectations.

Ability performed above expectations on a complicated floor. They finished well ahead of expected time.

Areas Of Satisfaction

Areas Of Satisfaction - They finished job in much shorter time than was expected. The floor looks beautiful.

Our entire experience with Ability Flooring showed they are a family friendly company with the upmost professionalism. My husband and I had various complicated issues in our home due to other home remodeling delay's and Ability Flooring did everything above and beyond our expectations to adjust to our changing needs. While most homes might not go through all the complications we experienced, it certainly showed the extent to which you can trust and rely on them to be flexible in all your needs to make your flooring project a complete success.

Ability did a excellent job refinishing my existing hardwood floors and installing new LVT flooring in my home. I had a very tight schedule and they accommodated it on time and under budget!

Great family owned company. They care and their level of professionalism is 5 star.

They were highly professional, very courteous, and easy to work with.

The end product and installation process was everything my wife and I hoped it would be.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied from start to finish.

Additional Comments

Additional Comments - Rick is wonderful, he was professional and removed any doubt. He was mindful to the customers finished product. I am highly satisfied.

They did an absolutely fantastic job. Leveled my floor prior to laying down the tile. It looks fantastic. I couldn't be happier.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the installation because it is perfect. It is perfectly level. There is no tile or piece that is higher than the other. Frankly, it is the best thing in the kitchen right.

This was not an easy problem to fix. They came as scheduled, did the job correctly, were clean and courteous. The repair looks good. They also seemed to be very nice people who knew what they were doing, which helps.

Areas Of Satisfaction

Areas Of Satisfaction - Quality of work beautiful. Tradesmen were very helpful and cooperative.

Additional Comments

Additional Comments - They did a great job.

Areas Of Satisfaction

Areas Of Satisfaction - All of it was seamless really. The end product is outstanding.

Areas Of Satisfaction

Areas Of Satisfaction - The quality selections and the ease of completing the arrangements for the new flooring.

Current Referrals

Current Referrals - I have already passed samples of our floor on to my admin assistant at work as she was so impressed with my comments and the particular flooring we chose.

I could not be more impressed by or happier with the service provided by Ability Flooring. The owner, Ric, came to my house for the initial inspection and estimate to repair my floor. He was thorough in the inspection, answered all my questions and educating me on the craftsmanship and installation of flooring. His subcontractors were highly specialized and seasoned professionals, most also being second generation installers as well. The entire small family business is run with care, concern and with the highest of integrity. They service their clients as if we are extended family - with out the family discount, of course! lol.

Areas Of Satisfaction

Areas Of Satisfaction - I always prefer to work with a small business and love supporting family businesses. This family is polite, beyond knowledgeable, easy to work with and very professional. The workmanship is exquisite as is their commitment to customer satisfaction.

Lead Source

Lead Source - I had sought out a flooring company via Next Door several years ago. I interviewed them then and never moved forward with a project. When I needed a job done in my new house, I called them as they were hands down the highest recommended company by my former neighbors.

Good people. Professional quality.

They are wonderful! I highly recommend Ability Wood Flooring! They met the schedule. Their team was great to work with. My flooring is beautiful!

Areas Of Satisfaction

Areas Of Satisfaction - They really, really know what they are doing. They know a lot about wood flooring and it is very clear. They treated my home with a lot of respect and care. In looking at the floors in other portions of my home they matched the flooring pretty well. You could tell they were top notch.

We have used Ability Flooring for multiple projects. They do a quality job and can be trusted to do the job correctly. We were in a hurry to get the job done and they worked hard to fit out schedule and make sure the job got done on time.

I would absolutely recommend Ability Flooring. When we ran into installation challenges presented by the existing flooring they were quick to resolve the issue.

We have been working on a creative studio space that has wide plank reclaimed barnwood oak flooring and heart pine ceiling and beams. It took over a year to source the reclaimed wood, test out different finishes, and then get it all installed. We stopped in Ability numerous times and consulted with Rick on our options for European Oil finishes for the different woods. We decided on Rubio Monocoat and he helped us get samples. Since this is not your everyday floor, not everyone is qualified to install and finish a character floor like this. We are glad we chose Ability to install and put on the Rubio finish. The install and finish crews were very professional and efficient. The floor came out beautiful and just as we had envisioned. Thank you

The slate floor Shawn and Chris laid is beautiful...the fireplace is stunning! FANTASTIC...JOB

Outstanding Job. I would highly recommend.

Ability Wood Flooring is a class act operation and done a very good job.

Installation of both wood floors and carpet were perfect! Great job, I will recommend you to all of my friends.

Areas Of Satisfaction

Areas Of Satisfaction - The wood flooring had a curve on a step, they did a beautiful job!

Areas Of Satisfaction

Areas Of Satisfaction - Walking through the process and treating me like family.

Lead Source

Lead Source - Insurance adjuster

I felt they were very professional, and they did an excellent job. Most of all, they communicated with me and answered my questions, which were on-going!

Additional Comments

Additional Comments - It was a pleasure working with Rick. We trusted him to see that the job was done right, and he this.

I'd give the installers a 5-star. They were on-time, great communicators, hard workers, exceptional craftsmen, and very respectful. They earned my complete trust very soon after they arrived. I was concerned when I first arranged the work because I had to pay to get on their list and then the wait was quite long. I wish the office had been better at communication a week out that the crew was indeed going to come. I had to call them to confirm. When I had to reschedule due to visitors in our home, the wait was very long, again, but that is likely because they are a highly regarded firm.

The entire staff at Ability are trustworthy, reliable, hardworking, and very committed to the quality of their work. They have done several jobs for us. We highly recommend them.

Technician Professionalism 2

Technician Professionalism 2 - He is amazing! Has done work at our house before and we trust him very much!

Likely To Recommend

Likely To Recommend - The entire staff at Ability are trustworthy, reliable, hardworking, and very committed to the quality of their work. They have done several jobs for us. We highly recommend them.

Areas Of Satisfaction

Areas Of Satisfaction - The small details

Lead Source

Lead Source - Our contractor

We've used Ability Wood for many years and we've always found them reliable and trustworthy. (We've left for vacation and had them refinish the floors.) They'll do their best to work within your time frame. They really do a wonderful job.

Areas Of Satisfaction

Areas Of Satisfaction - They do such a great job on the floors. They look beautiful. I love how trustworthy they are!

Lead Source

Lead Source - We've been using Ric and Ability for many years now.