Fast, friendly, affordable
The quality of the work was good, as far as I can tell. 2FL Enterprises LLC did not manage their subcontractor very well. The guy would show up when he felt like it. I never knew when he would be here. It took 4-5 months to complete the project. It was ridiculous.
Working with this company was a nightmare. I will stick to the worst parts, to save myself some time and energy on this review–which I feel I must leave, in hopes that I save someone else from having to deal with them.
The second the contract was signed, they hung us out to dry. The schedule went 7x the quoted time, and we had no support from anyone at 2FL. We were told they'd be finished in one week, but this job took over 7 weeks. There was no outside reason for the job being delayed–no material availability problems, etc. The crew just showed up around noon everyday, and left around 3pm (or sometimes didn’t show up at all). We had to push back multiple other jobs to account for 2FL's delays. Some jobs we couldn’t push back, and the other crews had to come in and work around 2FL’s constant worksite mess. Tools were everywhere, insulation and sawdust were left to sit on the floor for weeks at a time, and open cans of stain and half-used caulk tubes were strewn about until the very last day. After informing 2FL of our issues, the owner (Terry) fired the two people working on our job. I found this out because one of the crew texted me to say "your email to my boss just got us fired.” Terry told us he would have a new crew on our job that could finish the job in 2 days, and assured us that he’d take care of us. Then the Friday before work was to start again, the original crew texted me to say "All of the other crews are slammed, so unless you wanna wait, you're stuck with me. Cya Monday." We tried to call the owner about this, and he never called us back. Instead, the crew called us again and said "Terry told me to call you." We were not pleased with how this was handled, but we thought it would all be over soon, so we swallowed it and moved on.
Weeks later, we were still having problems. This time, with schedule and work quality. We called the project manager and insisted that he come see the work, and he came over. He agreed that things were not great, and told the crew to fix the crooked window and sloppy trim work. We were fine with this solution, but the work kept dragging out, and the crew kept telling us "It will absolutely be done today." After more than a week of excuses, the work was still not done, and we were up against a hard deadline with our flooring install starting. I called the project manager again, and he had an admin assistant call me back instead. They told me they’d get me taken care of, but I never heard back from anyone again. No one came to do a final walkthrough of the work, or even call to check on things. The first call we got after all of this was just another call requesting final payment. When the job was finally complete, the crew left the place a mess, and with incomplete work everywhere (see photos). We had to scrape up the junk all over the floors ourselves, and then hire another crew to come fix the interior drywall and exterior siding work that was left incomplete by 2FL.
In short, I’m so glad this experience with 2FL is over, and I wouldn’t advise anyone to work with them, for any reason.
2FL Enterprises LLC is very professional and did a very good job. They follow the code and the requirements of the manufacturer very strictly. They were very fast and timely.
The beauty of our house after the conclusion of their work is outstanding and recognized by all of our neighbors and community. Everybody really likes how our house looks outside now.
Efficient work, and great quality.
The quality and craftsmanship of the work is amazing! They took their time and did the work necessary to fix any issues properly and make the house look great also. Solely based on that it’s 5 stars for sure. The communication wasn’t that great hence the 4 stars. I would recommend them.
2FL did a great job on our house! However, for the final “walk around” I pointed out a couple things that were not done and nobody has called me back our come out and resolved the issues(this was several months ago and still no call back). Great hustle on the work but the communication and organizing isn’t the best.
The workers are fantastic and very detail-oriented.
As a totally blind person, I highly recommend this quality company, that takes the time.
The workers were professional and did an amazing job.
I was particularly appreciative of the construction crew maintaining a safe and tidy worksite and their sensitivity to my extended family and a tenant living there (it is a duplex). The project included replacing windows, doors and siding, so it was extensive and could have been rather disruptive.
Concern For Needs - The sales person was terrible at delivering the product.
Professional & Organized - The salesperson told me that after the siding is done, the painters will come within two weeks and after that the gutters will come. This didn't happen for weeks and the explanation for this was that they were busy.
Likely To Recommend - They did not stick to what they promised.
Areas For Improvement - Sticking with the timeline and 2FL accepting jobs they couldn't could not deliver on.
Additional Comments - I don't blame the project manager (Chris) but 2FL was busy and therefore the job was not done in a timely manner. They hired a very sloppy painter. He did one coat and had to come back again. He was not truthful in what he did. I asked the company numerous times if i could use my own painter but they said no.
A professional should be on-site that knows what is to be done. Also, someone should be on-site to communicate with people in the proper language. If you can't communicate then things can go awry. Also, you should never pay the full payment in full. you should hold on to at least 10% of the payment until the end of the project.
2FL did a good job re-siding our home. They were efficient and courteous. Walked through to ensure final product was up to our standards.
They did an excellent job of providing a solution to our houses exterior siding and windows. They were professional, efficient and effective. The crew did an excellent job throughout the process and I would highly recommend 2FL for exterior siding and window needs.
We were very satisfied with 2FL. We had a very big job and it was not easy because there was damage, that they also dealt with. The crew was professional, polite, and worked hard. We went in knowing that we had a corner of the house that had an issue. They really did a good job looking at it and providing a solution that really fixed it and made our house sound again. We had a huge job, we had siding, windows, new deck rail installed and a new deck surface installed over our garage.
Loved 2FL. Understood what I was looking for. Didn’t pressure me.
They did a great job; I'm very pleased.
Maybe some of the delays were not their fault. They did great work when they got done doing it, but they promised to do it one day, and they didn't do it for two months, so you want to nail it down and make sure they do it when they say they will do it.
2FL Enterprises did not complete our project, and it took a long time to get them to come out and fix it. We were not
They did a nice job on our siding and completed it very timely
Great experience. Educated and courteous professions well known in their field. My neighbors have commented on the excellent Siding installed at my house. Am glad they could help me out within my budget and not cut corners.
Areas For Improvement - I think the crew were under a self imposed tight deadline but they worked hard to successfully meet it.
Recognized Excellence - Simeon for sure. He was great at providing me with an estimate, when I had given up hope of getting some of the other companies to work with my budget and produce quality work. Mark and Terry the owners were amazing in their response and professionalism. I am grateful that they took time to address my concerns.
Jim and his crew did an excellent job. Questions and concerns were answered and dealt with quickly. I would recommend 2FL Enterprises to anyone.
In spite of great problems, they finally resolved everything to 100% of my satisfaction.
Areas Of Satisfaction - They guaranteed the product, followed through on the guarantee, and did everything they needed to do.
Lead Source - I interviewed a number of companies and got their names off the internet.
Additional Comments - I really appreciate their commitment to quality.