Most helpful reviews & comments
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
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Pat Scales Remodeling
Review by Evolved S.
Columbus, OH, on Jan 03, 2020
The team at Pat Scales remodeling was polite and professional at all times. The bathroom and kitchen update was small, but looks great and was headache free. I would definitely use Pat Scales Remodeling again!
Pat Scales Remodeling
Review by Stephanie T.
Westerville, OH, on Dec 11, 2019
Having purchased a 100 year old home in need of a new kitchen floor, I was planning to replace with tile. I have laid tile before and felt I was up to the task but after setting 3 backer boards it was clear that working full time and getting the floor done in a timely manner was not going to happen!...
Response from Pat Scales Remodeling
Dec 12, 2019
Thanks Stephanie! We are so glad you called in and are happy you're enjoying the updated kitchen floor before the holidays. We look forward to your next project!
Pat Scales Remodeling
Review by Brandon M.
Columbus, OH, on Dec 10, 2019
Pat Scales meet and exceeded our expectations with quality, workmanship and the team that showed up everyday. I highly recommend the company for anyone's home improvement needs. Jamie and Joe were great to have in our home.
Response from Pat Scales Remodeling
Dec 11, 2019
Thanks so much, Brandon and Rachel. We loved partnering with you for your basement remodel and appreciate your trust!
Pat Scales Remodeling
Review by Cari B.
Columbus, OH, on Dec 10, 2019
The project lead to my project was the most professional and capable person, I have ever worked with, in my life.
Response from Pat Scales Remodeling
Dec 11, 2019
Thank you, Cari! We enjoyed updating your kitchen and hope you enjoy it for many years to come.
Pat Scales Remodeling
Review by Jason .
Columbus, OH, on Aug 11, 2019
One of the hardest tasks any homeowner faces is finding a reputable contractor who will do the job right for a fair price and who is totally up front about expenses and costs. Well, look no further than Pat Scales Remodeling! They're professional, courteous, experienced, and punctual, and the two-month...
Pat Scales Remodeling
Review by Christine R.
Gahanna, OH, on May 02, 2019
PSR is so easy to work with! The crew is always conscientious about about keeping the work site clean. The job is super high quality and everyone is very reliable. PSR is impossible to beat!
Pat Scales Remodeling
Review by Kara R.
Powell, OH, on Mar 26, 2019
I’m so pleased with my kitchen remodel from PSR! The remodel includes all new cabinetry, hardware, countertop, sink & faucet, mosaic tile backsplash, and lighting. They also reoriented the door from a coat closet into the kitchen to create pantry space and enlarged the pass-through to the dining room.I've...
Pat Scales Remodeling
Review by Joann .
Columbus , OH, on Jan 08, 2019
Every aspect of the job was handled very professionally, beginning with the estimate and ending with the final walk through. My kitchen turned out even better than I imagined and if I have any future remodeling projects, I will definitely use Pat Scales Remodeling.
Pat Scales Remodeling
Review by Scott T.
Columbus, OH, on Oct 30, 2018
Working with Pat and team was a terrific experience from start to finish. Pat was professional and honest during the initial meet and subsequent estimate discussion while Ian and Jake insured the job was on time throughout.Each day Jake went over what he anticipated completed and at the end of the day...
Pat Scales Remodeling
Review by Charlie O.
Columbus, OH, on Aug 31, 2018
Our new bathroom looks great and everyone was wonderful to work with!
Pat Scales Remodeling
Review by Everett .
Columbus, OH, on Jul 11, 2018
Pat Scales Remodeling did an excellent job with our home improvement project. I would highly recommend them to any of my friends.
Comment on "Problem Resolution"
Columbus, OH on
Apr 06, 2018
Pat is extremely knowledgeable and very efficient in problem solving. There were a couple of things that I was adamant about, and Pat, in a very professional way, convinced me to go in a better direction...and he was absolutely correct! I love our new bathroom.
Pat Scales Remodeling
Review by Patti R.
Columbus, OH, on Apr 06, 2018
We are extremely pleased with our new master bath. Pat Scales Remodeling was our only choice after considering other builders. The craftsmanship is like no others I have ever worked with. The level of talent was amazing and we came in under budget! The entire crew did a magnificent job! If there were...
Comment on "Area Of Satisfaction"
Dublin, OH on
Jan 14, 2018
I appreciated his detailed quote and attention to detail every step of the way. They made sure the project was perfect in every detail.
Pat Scales Remodeling
Review by Joan S.
Dublin, OH, on Jan 14, 2018
Pat Scales Remodeling was great to work with. We love the exterior nproject and our neighbors do, too!
Comment
Columbus , OH on
Jan 04, 2018
I will definitely reach out to PSR on future projects and recommend them wholeheartedly!
Comment on "Area Of Satisfaction"
Columbus , OH on
Jan 04, 2018
Pat Scales is a very personable guy & very creative. He suggested things to us I wouldn't have thought about, which made all the difference in the remodel.
Pat Scales Remodeling
Review by Kirk R.
Columbus , OH, on Jan 04, 2018
PSR is very customer oriented and a joy to work with.
Pat Scales Remodeling
Review by Susan T.
Grandview Heights, OH, on Dec 12, 2017
I plan to use them again in the future. I am very satisfied and would recommend them!
Pat Scales Remodeling
Review by Scott D.
Worthington, OH, on Nov 19, 2017
Pat and his team did an excellent job on our new master bath. I would highly recommend his services.
Recent activity
1/03/20
Pat Scales Remodeling received feedback from a customer in Columbus, OH.
12/17/19
Pat Scales Remodeling received feedback from a customer in Columbus, OH.
12/13/19
Pat Scales Remodeling received feedback from a customer in New Albany, OH.
12/12/19
Pat Scales Remodeling received feedback from a customer in Columbus, OH.
12/11/19
Pat Scales Remodeling received feedback from a customer in Westerville, OH.
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