Morrow Roofing is a family owned and operated roofing contractor specializing in flat and low slope membrane roofing systems. We serve commercial, industrial and residential customers in Lansing, Jackson, Holt, Eaton Rapids and surrounding communities. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Replacement roof (201)
Roof repair (199)
Commercial roof (186)
Commercial construction (1)
Windows & doors (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Morrow Roofing, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Morrow Roofing, Inc. in Lansing, MI; East Lansing, MI; Mason, MI; Okemos, MI; Eaton Rapids, MI; Haslett, MI; Grand Ledge, MI; Jackson, MI; Charlotte, MI; Holt, MI; and 31 other cities in Michigan.
In this report, Morrow Roofing, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in June 2015. In that time, 111 out of 204 customers (54%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2018.
Morrow Roofing, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Morrow Roofing, Inc. customer, and if Morrow Roofing, Inc. completed work for you after June of 2015 but you haven't yet received a survey, please let us know.
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