The McClurg team has a long-standing reputation in Central New York for offering well-conceived, knowledgeable solutions that meet their clients' remodeling and construction needs. The company, which was started by Scott McClurg in 1978, undertakes about 200 remodeling projects a year. These projects are of all sizes and include kitchens and bathrooms, exterior living spaces, basement conversions, large-scale renovations - both inside and out -and additions. The company also handles commercial remodeling and renovations, builds two or three custom homes each year, and has a successful Home Repair division for smaller projects. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Design build remodel (92)
Bathroom remodel (83)
Kitchen remodel (78)
Windows & doors (20)
Basement remodel (17)
Water damage restoration (14)
Master bathroom (11)
Interior upfit (10)
Covered porch (8)
Interior painting (8)
Entry doors (7)
Insurance repair (6)
Interior renovation (5)
Screen porch (5)
Exterior remodel (4)
Faucets & fixtures (4)
Wood flooring (4)
Commercial construction (3)
Custom closet (3)
Tree damage restoration (3)
Drywall repair (2)
Exterior upgrades (2)
Laundry rooms (2)
Living room remodel (2)
Structural repairs & reinforcement (2)
Whole house remodel (2)
Bedroom remodel (1)
Fire damage restoration (1)
Fireplace remodel (1)
Front porch (1)
Masonry or brick work (1)
Master bedroom (1)
Outdoor living area (1)
Sewer or drain repair (1)
Solar installation (1)
Sump pump (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
It was wonderful experience. Each person I dealt with could not be more courteous and professional. They were all terrific.
We have worked with McClurg on repairs and updates of our own home, and on a major renovation of a 100+-year-old house in Skaneateles that my wife inherited. Mark Waite has been the project consultant on all of the projects. When unexpected issues arose with the Skaneateles house (as happens with...
I have recently completed what I consider to be 6 different projects at my home over a period of 2 years. I am extremely pleased with each. Quality material was always used, insuring we would receive lasting value. The workmanship and dedication of my McClurg Carpenter has been beyond exceptional and...
This was our first experience with McClurg and from planning to completion the entire process was perfect and overall the results exceeded our expectations!
McClurg Remodeling and Construction consistently delivers a quality product and a quality experience.
I can not recommend them highly enough. They will always be our first choice!
An exceptional team - competence and integrity evident by all from beginning to end - problem solvers who have the individuals with the expertise needed to resolve any issue and who include the customer in the process.
McClurg's work is top quality and their people are professional and trustworthy. This is the second project that we have used them for and their performance has remained consistent throughout. Mark Waite, the project manager, explained everything thoroughly before the project began, presented a detailed...
The workmen were prompt and efficient. The addressed problems which occurred as the job progressed and adjusted accordingly.
They were excellent in everything they did. They made the building process so easy and I was extremely satisfied with how it all turned out.
As a GuildQuality Guildmember, McClurg Remodeling & Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of McClurg Remodeling & Construction in Syracuse, NY; Skaneateles, NY; Fayetteville, NY; Manlius, NY; Jamesville, NY; Marcellus, NY; Liverpool, NY; Camillus, NY; Baldwinsville, NY; Auburn, NY; and 36 other cities in New York.
In this report, McClurg Remodeling & Construction has published a summary of the customer feedback they've received since they joined GuildQuality in October 2007. In that time, 560 out of 765 customers (73%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2016.
McClurg Remodeling & Construction surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a McClurg Remodeling & Construction customer, and if McClurg Remodeling & Construction completed work for you after October of 2007 but you haven't yet received a survey, please let us know.
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