At Martin Home Exteriors, we've done over 1700 exterior jobs since 1995! What's the thing that gives you peace of mind? Would it be our perfect record with the "Better Business Bureau" of no complaints ever, or maybe that during that same time we've also never had a single complaint with the State of Florida's Contractor Licensing board, for which we've been a certified contractor of since 1995. Ken Martin, owner of Martin Home Exteriors has worked hard over these first 18 years to create a company that you can feel that peace of mind with. From being the first (since 2002),and for 5 years the only siding contractor that James Hardie Siding Products allowed in their very exclusive "Remodeler Contractor Program", along with being one of the first exterior siding companies in the State of Florida to offer James Hardie Siding Products back in 1997. At Martin Home Exteriors, Ken has searched the state to hire the best people he could find, our exterior siding specialists teams have been with us for 14 plus years and are of the character you would be proud to know. These commitments by Martin Home Exteriors were made by Ken not only for your peace of mind, but for his too, after all Ken is in your neighbor and part of the Jacksonville community. We here at Martin Home Exteriors take pride in the integrity of our workmanship, our products and our services. Our business philosophy sets us apart from the rest. We believe integrity is the most important ingredient. It is important to tell the customer all the facts, not just what they want to hear. We invite you to feel free to visit our website; MartinHomeExteriors.com where you will find valuable information about our company, the products and the services we offer.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Screen porch (223)
Windows & doors (223)
James Hardie (133)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Martin Home Exteriors relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Martin Home Exteriors in Jacksonville, FL; Orange Park, FL; Atlantic Beach, FL; Jacksonville Beach, FL; Neptune Beach, FL; Middleburg, FL; Ponte Vedra, FL; Ponte Vedra Beach, FL; Fernandina Beach, FL; St Johns, FL; and 10 other cities in Florida.
In this report, Martin Home Exteriors has published a summary of the customer feedback they've received since they joined GuildQuality in November 2012. In that time, 113 out of 240 customers (47%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2018.
Martin Home Exteriors surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Martin Home Exteriors customer, and if Martin Home Exteriors completed work for you after November of 2012 but you haven't yet received a survey, please let us know.
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