Joyce Factory Direct is Northern Ohio's premiere home improvement manufacturer and remodeler, providing quality products at factory direct pricing since 1955. Remodeling products and services including windows, siding, sunrooms, doors, decks, roofs, bath makeovers, kitchen updating, patio roofs, retractable awnings and more!
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Joyce Factory Direct relies on our customer surveying to help them deliver an exceptional customer experience.
In this report, Joyce Factory Direct has published a summary of the customer feedback they've received since they joined GuildQuality in April 2014. In that time, 2,009 out of 3,354 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2019.
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