The company failed to dry out my house properly and because of that I ended up with a basement and kitchen full go mold, which has caused further damage to my home and put mine and my family’s health at risk.

It took a long time 3 months

Jenkins Restoration and it's representatives are just horrible. Took over 14 months for a 90 day project, and still incomplete.

We had several out of state obligations and they went out of their way to work with our schedule.

They were good and got the job done fast.

I just felt that there was nothing that they did that was above and beyond and if something is not listed on their to-do list, they wouldn't do it.

Insurance Fraudsters - Destructive and disdainful

Very likely to recommend if asked

I thought the work took too long to complete. Some work had to be redone or revisited. I could not, in all honesty, recommend Jenkins to another friend. In fact, I would warn them not to choose Jenkins.

Call Jenkins and request Isaac as your project manager

They kept true for contractors and everything they said and stayed on the timeline. They came when they said they were coming!

Combine all the rest of my comments and it should be obvious why I answered this way should be obvious

Customer Service Improvement Suggestions

Customer Service Improvement Suggestions - This one is important...Keep up the great work

Everyone we worked with was fantastic. They were friendly and professional. They made the whole process easy and simple. I wouldn't choose to have our house flood again, but I am so glad we found them to help us! Jeremy, Jesse and Ian were all great!

On a scale from one to ten, with 10 being thew highesyt, everyone associated with Jenkins that I came in contact with would rate a score of Twenty. Everyone went out of their way to due suoerb work. Many thanks to Dakota, Cody, Mark, and Scottr. You guys are all great!

The worst scheduling, bad workmanship, caused as many issues as they "fixed". NEVER use these guys!!!

Team was extremely timely and efficient

The process is taking almost a year and nothing is being done as promised.

Jenkins is a good all purpose outfit. This has been very helpfull to me, because I am disabled. I would definatley recomend!

Great work. Very professional

We had an issue with the people doing the roof. They corrected that, and I understand that company is no longer working for them. They took care of the problem right away.

There were communications issues and they remain. I got a statement for a past due bill for which I have no idea what it is for. There is no detail to it. I've called and have yet to get a return call. In addition, the work force outside of an older gentleman seemed not to care about the quality or speed at which they worked. The dishwasher is still not properly placed back into position subsequent to tile replacement and the bottom cover plate is bent.

Easy to work with
Quality work
On time with schedules

Yes.

We loved working with Jenkins! Philip Dodd was an amazing project manager who made the project go so smoothly and easily for US. He was a wonderful communicator and we were fully confident that he was hustling to get our project completed as well and as quickly as possible. We loved all the contractors he sent to our home who did superb work for us and were so lovely to have in our home. Special thanks to Cody and Mark who went above and beyond to please us and make sure we were happy with the restoration and the new projects we added. They were AWESOME! Everyone from Trenton who came quickly to address the water damage and mold to the painters to the floor crew to the movers to Mark and Cody and Philip overseeing all of it made this experience thorough positive.

I can't say I would recommend based on the amount of time it is taking to finish and feeling my project is not a priority.