Yes, I am likely to recommend Van Metre Homes to a friend.
Sales team sent only the contact and HOA docs, does home owner need to follow up for each additional doc such as cabniets layouts and electrical layouts? Despite following up several times, they sent incomplete documents. They don't pick calls, don't respond to voicemails, don't respond to emails...
Slow follow up on poor craftsmanship. Took an extended amount of time to address a poorly installed window with framing that was crooked.
They were very transparent about their process and kept me informed constantly.
I’m learning there are a lot of financial problems that are impacting my HOA
Also I’m discovering there may have been some shortcuts taken that impact quality
Houses are not insulated for sound you can hear from one room to the other and build quality has gone down , can clearly see saving money for Vanmetre at the cost of quality.
We choose you because we thought you would have better customer satisfaction but omg how we are disappointed by your conduct of business after we actually closed the house. It’s like the moment you got the money, a month over and your attitude change to “who are you?”
Van Metre Homes could have more room for improvement for the quality.
Depends on what we hear at the HOA meeting
Too expensive for what you get
Exceptional workmanship and all-around good experience. Definitely worth the inconvenience of renovating.
Front sales office not very helpful/ intelligent. The home built quality is horrible.
Tl this is my second Van Metre Home. Overall, Van Metre homes are well-constructed and well-designed. I was an out of state buyer, and the sales team made it easy to complete the process from afar. What I am disappointed by is the construction team. (1) My house had water damage from a leaking pipe in the wall, which damaged the basement wall and carpeting. It was my inspector who discovered this leak rather than the construction team. (2) There was 4 weeks between the New Home Reveal and Re-Walk, yet the walk-through list was not completed on the day of my settlement. There were some walls from the water damage repair that was not painted, chipped hard wood on the stairs, sticky floors. I also discovered that the wall oven trim was crooked and notified the construction manager. It's been more than 1 month after settlement and the trim is still not yet fixed.
I am not likely to recommend Van Meter Homes due to their inability to make adjustments immediately post-contract. The builder was not allowed to make adjustments for 55+ homeowners for items like shower head heights or double hanging shower heads.
I moved in recently and just closed about a month ago.
The team has been helpful in fixing some warranty stuff, but I feel like a lot of the issues should have been caught or are quality issues. Nothing too major, but time will tell
professionalism, all dates were made on time, easy adjustments during preinspections, great customer service support, great design team
Have the front hose spigot outside instead of inside of the garage.
Pre-sales experience faded away completely post-sales. I wish the community sales, operations, and customer support teams were more responsive and accommodating in general.
I was more disappointed than happy with Van Metre Homes. The sales experience was not very good. We did not get any support, making it a very bad experience.
I liked the service and I like the house.
Second VM home. I find quality of build better than friends experiences with other builders. When it is available, design center options are excellent and provide lots of choices.
I would absolutely recommend Van Metre Homes to a friend. The entire process was very smooth. The community leaders are kind and easy to work with. We began looking at purchasing a home in October of 2024, and this was our first time looking at a Van Metre Home. They showed us all of the available options and community development plans, and really took their time making it feel personable. We liked that their communities had a modern feel to them, and were not outdated. We were not ready to purchase a home at that time. Van Meter Homes offers their own lender, which provided a lot of closing cost perks. We love our home, and are very happy with our decision to go with Van Metre Homes.
I am unlikely to recommend Van Metre Homes to a friend due to ongoing concerns with construction quality, inconsistent communication, lackluster customer service, incomplete or delayed repairs, and an overall lack of consistency in the homeowner experience. These issues have eroded trust and remain unresolved despite repeated follow-ups, leading to disappointment with both the product and the process.
The house is beautiful and well made. We have a few issues with water that wasn’t well thought out and we were told “house was designed to spec.” Being these homes are close to 1M I would think the warranty period would provide more coverage.