Our mission at G. Fedale is to provide the best value and craftsmanship for our customers and the communities we serve through service, education and commitment. This has given us an advantage in the industry and helps us offer the best quality, and wide variety of choices for all of our customers. Our references are excellent and we encourage you to talk to out satisfied customers - view our testimonials. We are a Better Business Bureau Torch Award Recipient, with a rating of A+. We are also GAF Master Elite contractor. Count on G. Fedale Roofing & Siding for your next project - residential or commercial. You'll be happy you did!
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Roof repair (672)
James Hardie (22)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, G. Fedale Roofing and Siding relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of G. Fedale Roofing and Siding in Wilmington, DE; Newark, DE; Hockessin, DE; Bear, DE; New Castle, DE; Middletown, DE; Landenberg, PA; West Chester, PA; Kennett Square, PA; Claymont, DE; and 98 other cities in Pennsylvania, Delaware, Maryland and New Jersey.
In this report, G. Fedale Roofing and Siding has published a summary of the customer feedback they've received since they joined GuildQuality in August 2012. In that time, 536 out of 925 customers (58%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2017.
G. Fedale Roofing and Siding surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a G. Fedale Roofing and Siding customer, if your project doesn't match the above exceptions, and if G. Fedale Roofing and Siding completed work for you after August of 2012 but you haven't yet received a survey, please let us know.
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