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FRED Home Improvement

FRED is the first name in home improvement and we want to become the name you turn to for all your home’s needs. FRED Home Improvement is your go-to team to tackle all of those projects on your to-do list. We are the perfect resource for those who know just what they want but “haven’t had the time” or “don’t know who to call”. And the great news is most of those repairs on your list can often disappear in less than a day. One of our friendly, professional, experienced experts is ready to help! More

GuildQuality Member
Guildmember
Since 2007
Feedback Milestone
10 Consecutive Great Reviews
2017 - See more

Addition (1254)

Bathroom remodel (1254)

Design build remodel (1254)

Kitchen remodel (1254)

Projects

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All project locations are approximate

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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  • GuildQuality

More about FRED Home Improvement

As a GuildQuality Guildmember, FRED Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of FRED Home Improvement in Washington, DC; Bethesda, MD; Arlington, VA; Alexandria, VA; Silver Spring, MD; Chevy Chase, MD; Potomac, MD; Mclean, VA; Rockville, MD; Falls Church, VA; and 135 other cities in Virginia, Maryland, Massachusetts, South Carolina, District of Columbia, and 3 other states.

In this report, FRED Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in May 2007. In that time, 2,165 out of 4,013 customers (54%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2017.

FRED Home Improvement surveys all of their customers with the following exceptions:

  • handyman

Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a FRED Home Improvement customer, if your project doesn't match the above exceptions, and if FRED Home Improvement completed work for you after May of 2007 but you haven't yet received a survey, please let us know.

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