GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Gutter installation (548)
Masonry - brick & stone (499)
Window & door replacement (436)
Deck building & maintenance (27)
Home for sale (4)
New home (4)
Custom home (3)
Storm damage restoration (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Fick Bros. Roofing & Exterior Remodeling Company relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Fick Bros. Roofing & Exterior Remodeling Company in Baltimore, MD; Towson, MD; Lutherville Timonium, MD; Owings Mills, MD; Pikesville, MD; Cockeysville, MD; Reisterstown, MD; Parkville, MD; Lutherville, MD; Catonsville, MD; and 54 other cities in Maryland, New Jersey, California and Maine.
In this report, Fick Bros. Roofing & Exterior Remodeling Company has published a summary of the customer feedback they've received since they joined GuildQuality in July 2009. In that time, 1,108 out of 1,783 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2020.
Fick Bros. Roofing & Exterior Remodeling Company surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Fick Bros. Roofing & Exterior Remodeling Company customer, and if Fick Bros. Roofing & Exterior Remodeling Company completed work for you after July of 2009 but you haven't yet received a survey, please let us know.
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