Log in Get started
Back

Fick Bros. Roofing & Exterior Remodeling Company

352 ratings
1200 E. 25th Street, Baltimore, MD 21218(410) 889-5525
Overview Reviews Projects Crew Photos
Print Share Add feedback

About this company

View all

Fick Bros. Roofing & Exterior Remodeling Company

2013 NATIONAL Residential Roofing Contractor of the Year. More

GuildQuality Member
Guildmember
Since 2009
GuildQuality Master Award Winner
Guildmaster Award Winner
2010,2011,2012,2013,
2014,2015,2016,2017,
2018
Feedback Milestone
20 Consecutive Great Reviews
2018 - See more

Types of work

View all

Roof (853)

Gutters (389)

Masonry or brick work (321)

Carpentry (317)

Projects

View all
  • All Projects
  • ONLY:
  • Reviews
  • Photos
All project locations are approximate

Photos

View all
Showing 1-16 of 1161
Like
Like
Like
Like
Like
Like
Like
Like
Like
Like
Like
Like
Like
Like
Like
Like

Crew

View all

Jeffrey Fick

Baltimore, MD
Slate Roofing, Wood Shingle Roofing and Tile Roofing
Endorse
2

Shannon Mitchell

Endorse
0

Nicole Clark

Baltimore, MD
Endorse
0

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
View all
Fick Bros. Roofing & Exterior Remodeling Company

Review by

Fick Bros. redid my back flat roof. Soon after they began, they told me they would need to do a lot of remedial work on a time and materials basis (this was clearly stated in the contract). Five roof joists would need to be replaced, some masonry repairs to the side wall were necessary to support the...
Mark as helpful
    • Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    Fick Bros. did and excellent job in replacing the roofs on my side porch and shed. They also relocated my shed....this was above and beyond! Their work is professional and efficient. They left no sign that they were even there.
    Mark as helpful
    • Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    I believe Fick Brothers should always be one of 3 estimates if you want a roofing company. They have fixed our roof and gutters over many years and we trust them.

    Response from Fick Bros. Roofing & Exterior Remodeling Company

    Oct 10, 2018
    Thanks for the great review
    Mark as helpful

    • Comment on "Recognize Excellence"

    Towson, MD on Aug 21, 2018
    The entire crew was exceptional, from sales, to contracting to installation.
    Mark as helpful

    Comment on "Area Of Satisfaction"

    Baltimore, MD on Aug 20, 2018
    I was satisfied that they were prompt, kept me in the loop, and did a good job!
    Mark as helpful
    Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    Fick Brothers has a great and professional quality team.
    Mark as helpful

    • Comment on "Communication"

    Baltimore, MD on Aug 09, 2018
    Each and every part of the process was fully exlplained and adhered to. All the staff, foreman, installation crew, project manager, sales etc....were professional, courteous and outstanding with no reservations at all. A
    Mark as helpful
    Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    Quality work & employees. All team members were extremely polite and courteous ---- could definitely tell they are very knowledgeable and know their craft and are very good at it. Todd, Ken, Nicole & Tiffany were all excellent in their respective roles.
    Mark as helpful
    • Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    Hello: I thought the overall job was well done but I was not kept up with site visits. Two Monday's in a row I waited and no one showed up and was not informed that they had cancelled. Another time I would have visits that I was not informed of when all I would need would be phone call.We also experienced...
    Mark as helpful
    • Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    The crew worked very well together.
    Mark as helpful
    • More reviews & comments

    Q&A with Fick Bros. Roofing & Exterior Remodeling Company

    View all
    I just got leaf filter gutter guards, steel mesh, 2 months ago. Now that it's fall there are leaves piled up on top, stuck with rain, etc. What to do?

    Answer

    Nov 13, 2015
    Many homeowners are looking for a miracle product that will free them from ever having to clean their gutters again.Some companies are actua... Read more
    Can I report a plumber for not doing work that I was told they had done? It has been 4 years since said work was done and we recently had to inspect the attic b

    Answer

    Nov 12, 2015
    Sorry to hear of your troubles.I would first start with calling the company; they might not know that the installation was not done correctly.Given t... Read more
    how to report a complaint to warn homeowners of a roofer's bad/irrespoonsible customer service?

    Answer

    Aug 12, 2015
    Here are a few ideas.... File a complaint with the Better Business Bureau  Most homeowners associations have message boards - post your experience th... Read more

    Affiliations

    View all

    GuildQuality Partner Affiliations

    • Remodeling's Big50

    Other Affilations

    • GuildQuality
    • 2006 Torch Award Winner, Marketplace Excellence, BBB Greater MD
    • 2008 Qualified Remodeler Top 500
    • 2009 Qualified Remodeler Top 500
    • 2010 Qualified Remodeler Top 500

    More about Fick Bros. Roofing & Exterior Remodeling Company

    As a GuildQuality Guildmember, Fick Bros. Roofing & Exterior Remodeling Company relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Fick Bros. Roofing & Exterior Remodeling Company in Baltimore, MD; Towson, MD; Lutherville Timonium, MD; Owings Mills, MD; Parkville, MD; Pikesville, MD; Lutherville, MD; Reisterstown, MD; Stevenson, MD; Catonsville, MD; and 54 other cities in Maryland, New Jersey, California and Maine.

    In this report, Fick Bros. Roofing & Exterior Remodeling Company has published a summary of the customer feedback they've received since they joined GuildQuality in July 2009. In that time, 1,008 out of 1,605 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2018.

    Fick Bros. Roofing & Exterior Remodeling Company surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Fick Bros. Roofing & Exterior Remodeling Company customer, and if Fick Bros. Roofing & Exterior Remodeling Company completed work for you after July of 2009 but you haven't yet received a survey, please let us know.

    Flag this review

    Please give us a little more information:

    The review contains misspellings or improper grammar.

    The review contains objectionable language.

    Something else:

    Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.