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Feedback
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GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Learn more about the feedback published on this page.Types of work
View allRoofers (973)
Gutter installation (508)
Masonry - brick & stone (459)
Carpentry (455)
Projects
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Most helpful reviews & comments
What is this?What is this?
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by M.M.G.
Review by State F.
Review by Ms M.
Review by M.B.M.
Review by M.W.F.
Comment on "Area Of Satisfaction"
Review by Mr S.
Review by M.M.B.
Response from Fick Bros. Roofing & Exterior Remodeling Company
Comment on "Area Of Satisfaction"
Comment on "Factors Most Important In Choosing Fick "
Q&A with Fick Bros. Roofing & Exterior Remodeling Company
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Affiliations
View allGuildQuality Partner Affiliations
- Remodeling's Big50
Other Affilations
- GuildQuality
- 2006 Torch Award Winner, Marketplace Excellence, BBB Greater MD
- 2008 Qualified Remodeler Top 500
- 2009 Qualified Remodeler Top 500
- 2010 Qualified Remodeler Top 500
More about Fick Bros. Roofing & Exterior Remodeling Company
As a GuildQuality Guildmember, Fick Bros. Roofing & Exterior Remodeling Company relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Fick Bros. Roofing & Exterior Remodeling Company in Baltimore, MD; Towson, MD; Lutherville Timonium, MD; Owings Mills, MD; Pikesville, MD; Parkville, MD; Reisterstown, MD; Cockeysville, MD; Lutherville, MD; Catonsville, MD; and 54 other cities in Maryland, New Jersey, California and Maine.
In this report, Fick Bros. Roofing & Exterior Remodeling Company has published a summary of the customer feedback they've received since they joined GuildQuality in July 2009. In that time, 1,089 out of 1,743 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2019.
Fick Bros. Roofing & Exterior Remodeling Company surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Fick Bros. Roofing & Exterior Remodeling Company customer, and if Fick Bros. Roofing & Exterior Remodeling Company completed work for you after July of 2009 but you haven't yet received a survey, please let us know.
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