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Fick Bros. Roofing & Exterior Remodeling Company

446 ratings
1200 E. 25th Street, Baltimore, MD 21218(410) 889-5525
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About this company

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Fick Bros. Roofing & Exterior Remodeling Company

2013 NATIONAL Residential Roofing Contractor of the Year. More

GuildQuality Member
Guildmember
Since 2009
GuildQuality Master Award Winner
Guildmaster Award Winner
2010,2011,2012,2013,
2014,2015,2016,2017,
2018,2019,2020
Feedback Milestone
20 Consecutive Great Reviews
2020 - See more

Types of work

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Roofers (1060)

Gutter installation (595)

Masonry - brick & stone (546)

Carpentry (542)

Projects

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Photos

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Showing 1-16 of 1176
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Crew

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Jeffrey Fick

Baltimore, MD
Slate Roofing, Wood Shingle Roofing and Tile Roofing
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2

Nicole Clark

Baltimore, MD
Attention to detail
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1

Shannon Mitchell

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0

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment on "Factors Most Important In Choosing Fick "

Baltimore, MD on Apr 01, 2020
The biggest factor was reputation and what Walter presented to us. A lot of other company's presented to us and they were not as good, you could see the holes in their presentation in relation to what Fick Brothers gave us.
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They are the best company out there.
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I have always received great customer service for over 20 years. They have gone out of their way to treat me as a great customer and I have come to rely on them for all of my roofing needs and services throughout the year.
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Comment on "Email Addresses"

Baltimore, MD on Mar 24, 2020
Walt Williams explained clearly what needed to de done and Danny kept us informed as they worked and completed the project in an efficient manner.
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Quality work, upfront about possibility of any additional charges, cooperative about working around our schedules, friendly and professional workers, excellent clean-up
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Comment on "Area Of Satisfaction"

Baltimroe, MD on Mar 21, 2020
They were very professional and kept a clean job site. From what I can tell they did a very good job on the work.
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Comment on "Area Of Satisfaction"

Baltimore, MD on Mar 07, 2020
Talking time to explain and show on paper the steps taken to fix the roof! The cleanliness of the work!
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Quality work done very professionally. We needed work done on a small part of our house that is difficult to reach. The estimator described the planned work and the options in detail. We've had this part of the house worked on before, and Fick Bros. was the first outfit to use the proper equipment to...
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Nice people to work with throughout the project and excellent result

Response from Fick Bros. Roofing & Exterior Remodeling Company

Mar 05, 2020
Thanks for your positive review. we enjoyed working with you.
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Comment on "Factors Most Important In Choosing Fick "

Baltimore, MD on Feb 29, 2020
Past experience, sterling reputation, clarity and thoroughness of their proposal
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More reviews & comments

Q&A with Fick Bros. Roofing & Exterior Remodeling Company

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I just got leaf filter gutter guards, steel mesh, 2 months ago. Now that it's fall there are leaves piled up on top, stuck with rain, etc. What to do?

Answer

Nov 13, 2015
Many homeowners are looking for a miracle product that will free them from ever having to clean their gutters again.Some companies are actua... Read more
Can I report a plumber for not doing work that I was told they had done? It has been 4 years since said work was done and we recently had to inspect the attic b

Answer

Nov 12, 2015
Sorry to hear of your troubles.I would first start with calling the company; they might not know that the installation was not done correctly.Given t... Read more
how to report a complaint to warn homeowners of a roofer's bad/irrespoonsible customer service?

Answer

Aug 12, 2015
Here are a few ideas.... File a complaint with the Better Business Bureau  Most homeowners associations have message boards - post your experience th... Read more

Affiliations

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GuildQuality Partner Affiliations

  • Remodeling's Big50

Other Affilations

  • GuildQuality
  • 2006 Torch Award Winner, Marketplace Excellence, BBB Greater MD
  • 2008 Qualified Remodeler Top 500
  • 2009 Qualified Remodeler Top 500
  • 2010 Qualified Remodeler Top 500

More about Fick Bros. Roofing & Exterior Remodeling Company

As a GuildQuality Guildmember, Fick Bros. Roofing & Exterior Remodeling Company relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Fick Bros. Roofing & Exterior Remodeling Company in Baltimore, MD; Towson, MD; Lutherville Timonium, MD; Owings Mills, MD; Pikesville, MD; Cockeysville, MD; Reisterstown, MD; Parkville, MD; Lutherville, MD; Catonsville, MD; and 55 other cities in Maryland, New Jersey, California and Maine.

In this report, Fick Bros. Roofing & Exterior Remodeling Company has published a summary of the customer feedback they've received since they joined GuildQuality in July 2009. In that time, 1,131 out of 1,827 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2020.

Fick Bros. Roofing & Exterior Remodeling Company surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Fick Bros. Roofing & Exterior Remodeling Company customer, and if Fick Bros. Roofing & Exterior Remodeling Company completed work for you after July of 2009 but you haven't yet received a survey, please let us know.

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