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Fick Bros. Roofing & Exterior Remodeling Company

399 ratings
1200 E. 25th Street, Baltimore, MD 21218(410) 889-5525
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About this company

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Fick Bros. Roofing & Exterior Remodeling Company

2013 NATIONAL Residential Roofing Contractor of the Year. More

GuildQuality Member
Guildmember
Since 2009
GuildQuality Master Award Winner
Guildmaster Award Winner
2010,2011,2012,2013,
2014,2015,2016,2017,
2018,2019
Feedback Milestone
10 Consecutive Great Reviews
2019 - See more

Types of work

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Roofers (952)

Gutter installation (487)

Masonry - brick & stone (424)

Carpentry (420)

Projects

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Crew

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Jeffrey Fick

Baltimore, MD
Wood Shingle Roofing, Tile Roofing and Slate Roofing
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2

Nicole Clark

Baltimore, MD
Attention to detail
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1

Shannon Mitchell

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0

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment on "Area Of Satisfaction"

Towson, MD on Jun 26, 2019
Overall professionalism. Everything was clearly explained and everything was done as explained. Scheduling and follow up was excellent.
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Comment on "Factors Most Important In Choosing Fick "

Baltimore, MD on Jun 13, 2019
In our experience the individuals and teams who have worked with us on our several projects were pleasant and accommodating to work with and provided us with thoughtful, quality workmanship and attention to detail. We particularly appreciate not having to worry the details (for example ... protecting...
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Comment on "Area For Improvement"

Baltimore, MD on Jun 11, 2019
Costlier than other providers, but certainly worth it given prior experiences with other competitors were not as satisfying
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Comment on "Area Of Satisfaction"

Baltimore, MD on Jun 11, 2019
People on the project and their knowledge. Communication exceeded expectations in all parts of the project. Workmanship is outstanding.
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Fick Bros. Roofing & Exterior Remodeling Company

Review by

Fick was very accommodating, they communicated very well for the most part and I was very happy with the finished product.
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    • Comment on "Recognize Excellence"

    Annapolis , MD on Jun 04, 2019
    I believe the roof work is one of the finest jobs of its kind in the nation. The leadership of the Annapolis Historical Preservation Division named this roof "the finest in Annapolis." I would be pleased to offer my personal testimonial to any national or regional organization recognizing such superior...
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    Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    Fick Bros Roofing is simply the best. Ours was a very demanding job, requiring the highest level of craftsmanship on a very visible site. Because of the 1100 interlocking panels (pans), great attention to detail was absolutely necessary. Anthoney Corn and Bryan Zelinski did a superb job. Ralph Kuehnle's...

    Response from Fick Bros. Roofing & Exterior Remodeling Company

    Jun 04, 2019
    thanks for a great review. Everyone really enjoyed working on your project.
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    • Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    Over a two-year period of working with the representatives of Fick Brothers, we've enjoyed excellent results on two major roofing projects, essentially receiving 1) full historic restoration of two large dormer windows and their roofing and built in gutter on the front of a 140-year-old, 3-storey house...

    Response from Fick Bros. Roofing & Exterior Remodeling Company

    Jun 04, 2019
    Thanks for the great review - we enjoyed working on your project.
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    • Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    The work and team were exceedingly professional and well done. The roof is probably better than what was there originally. The troubling issue is that the cost of the work, for what was done, was MUCH HIGHER than what I expected and what I have been told is in line for that work. It felt like they...
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    • Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    Fick Bros. delivers. Every aspect of our roof replacement was outstanding. Their attention to detail is unbelievable. Two weeks after our roof was installed, our roofing estimator noticed a color lot problem on two small areas on the portion of the main roof facing the street. He sent a photo to the...
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    • More reviews & comments

    Q&A with Fick Bros. Roofing & Exterior Remodeling Company

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    I just got leaf filter gutter guards, steel mesh, 2 months ago. Now that it's fall there are leaves piled up on top, stuck with rain, etc. What to do?

    Answer

    Nov 13, 2015
    Many homeowners are looking for a miracle product that will free them from ever having to clean their gutters again.Some companies are actua... Read more
    Can I report a plumber for not doing work that I was told they had done? It has been 4 years since said work was done and we recently had to inspect the attic b

    Answer

    Nov 12, 2015
    Sorry to hear of your troubles.I would first start with calling the company; they might not know that the installation was not done correctly.Given t... Read more
    how to report a complaint to warn homeowners of a roofer's bad/irrespoonsible customer service?

    Answer

    Aug 12, 2015
    Here are a few ideas.... File a complaint with the Better Business Bureau  Most homeowners associations have message boards - post your experience th... Read more

    Affiliations

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    GuildQuality Partner Affiliations

    • Remodeling's Big50

    Other Affilations

    • GuildQuality
    • 2006 Torch Award Winner, Marketplace Excellence, BBB Greater MD
    • 2008 Qualified Remodeler Top 500
    • 2009 Qualified Remodeler Top 500
    • 2010 Qualified Remodeler Top 500

    More about Fick Bros. Roofing & Exterior Remodeling Company

    As a GuildQuality Guildmember, Fick Bros. Roofing & Exterior Remodeling Company relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Fick Bros. Roofing & Exterior Remodeling Company in Baltimore, MD; Towson, MD; Lutherville Timonium, MD; Owings Mills, MD; Pikesville, MD; Parkville, MD; Reisterstown, MD; Cockeysville, MD; Lutherville, MD; Catonsville, MD; and 54 other cities in Maryland, New Jersey, California and Maine.

    In this report, Fick Bros. Roofing & Exterior Remodeling Company has published a summary of the customer feedback they've received since they joined GuildQuality in July 2009. In that time, 1,073 out of 1,708 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2019.

    Fick Bros. Roofing & Exterior Remodeling Company surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Fick Bros. Roofing & Exterior Remodeling Company customer, and if Fick Bros. Roofing & Exterior Remodeling Company completed work for you after July of 2009 but you haven't yet received a survey, please let us know.

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