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Fick Bros. Roofing & Exterior Remodeling Company

336 ratings
1200 E. 25th Street, Baltimore, MD 21218(410) 889-5525
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About this company

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Fick Bros. Roofing & Exterior Remodeling Company

2013 NATIONAL Residential Roofing Contractor of the Year. More

GuildQuality Member
Guildmember
Since 2009
GuildQuality Master Award Winner
Guildmaster Award Winner
2010,2011,2012,2013,
2014,2015,2016,2017,
2018
Feedback Milestone
20 Consecutive Great Reviews
2018 - See more

Types of work

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Roof (826)

Gutters (362)

Masonry or brick work (294)

Carpentry (290)

Projects

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Crew

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Jeffrey Fick

Baltimore, MD
Slate Roofing, Wood Shingle Roofing and Tile Roofing
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2

Nicole Clark

Baltimore, MD
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0

Shannon Mitchell

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Fick Bros. Roofing & Exterior Remodeling Company

Review by

Fick Brothers has a great and professional quality team.
Mark as helpful

    • Comment on "Communication"

    Baltimore, MD on Aug 09, 2018
    Each and every part of the process was fully exlplained and adhered to. All the staff, foreman, installation crew, project manager, sales etc....were professional, courteous and outstanding with no reservations at all. A
    Mark as helpful
    Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    Quality work & employees. All team members were extremely polite and courteous ---- could definitely tell they are very knowledgeable and know their craft and are very good at it. Todd, Ken, Nicole & Tiffany were all excellent in their respective roles.
    Mark as helpful
    • Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    Hello: I thought the overall job was well done but I was not kept up with site visits. Two Monday's in a row I waited and no one showed up and was not informed that they had cancelled. Another time I would have visits that I was not informed of when all I would need would be phone call.We also experienced...
    Mark as helpful
    • Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    The crew worked very well together.
    Mark as helpful

    • Comment on "Installation Crew Professionalism"

    Baltimore, MD on Jun 29, 2018
    I was completely satisfied. They went above and beyond.
    Mark as helpful

    Comment on "Area Of Satisfaction"

    Cockeysville, MD on Jun 22, 2018
    I was most satisfied with the quality of the work and the overall professionalism.
    Mark as helpful

    Comment on "Area Of Satisfaction"

    Parkville, MD on Jun 21, 2018
    I was most satisfied with the quality of their workmanship. I have had some very bad experiences with other people recently and I am just so pleased with how professional ad good their work is.
    Mark as helpful
    Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    I think they are wonderful, I would highly recommend them for any job.
    Mark as helpful

    • Comment on "Recognize Excellence"

    Towson, MD on May 25, 2018
    Todd Mullinax very helpful.Ken Stanley and his roofing crew,nice job.Daniel Williams for taking the time to go over the few blips we had during the job.Last and not least,very impressed with Patrick for taking a part of his Sunday to address some problems,thank to all.
    Mark as helpful
    More reviews & comments

    Q&A with Fick Bros. Roofing & Exterior Remodeling Company

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    I just got leaf filter gutter guards, steel mesh, 2 months ago. Now that it's fall there are leaves piled up on top, stuck with rain, etc. What to do?

    Answer

    Nov 13, 2015
    Many homeowners are looking for a miracle product that will free them from ever having to clean their gutters again.Some companies are actua... Read more
    Can I report a plumber for not doing work that I was told they had done? It has been 4 years since said work was done and we recently had to inspect the attic b

    Answer

    Nov 12, 2015
    Sorry to hear of your troubles.I would first start with calling the company; they might not know that the installation was not done correctly.Given t... Read more
    how to report a complaint to warn homeowners of a roofer's bad/irrespoonsible customer service?

    Answer

    Aug 12, 2015
    Here are a few ideas.... File a complaint with the Better Business Bureau  Most homeowners associations have message boards - post your experience th... Read more

    Affiliations

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    GuildQuality Partner Affiliations

    • Remodeling's Big50

    Other Affilations

    • GuildQuality
    • 2006 Torch Award Winner, Marketplace Excellence, BBB Greater MD
    • 2008 Qualified Remodeler Top 500
    • 2009 Qualified Remodeler Top 500
    • 2010 Qualified Remodeler Top 500

    More about Fick Bros. Roofing & Exterior Remodeling Company

    As a GuildQuality Guildmember, Fick Bros. Roofing & Exterior Remodeling Company relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Fick Bros. Roofing & Exterior Remodeling Company in Baltimore, MD; Towson, MD; Lutherville Timonium, MD; Owings Mills, MD; Parkville, MD; Pikesville, MD; Lutherville, MD; Reisterstown, MD; Stevenson, MD; Catonsville, MD; and 53 other cities in Maryland, Maine, California and New Jersey.

    In this report, Fick Bros. Roofing & Exterior Remodeling Company has published a summary of the customer feedback they've received since they joined GuildQuality in July 2009. In that time, 989 out of 1,578 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2018.

    Fick Bros. Roofing & Exterior Remodeling Company surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Fick Bros. Roofing & Exterior Remodeling Company customer, and if Fick Bros. Roofing & Exterior Remodeling Company completed work for you after July of 2009 but you haven't yet received a survey, please let us know.

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