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Fick Bros. Roofing & Exterior Remodeling Company

412 ratings
1200 E. 25th Street, Baltimore, MD 21218(410) 889-5525
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About this company

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Fick Bros. Roofing & Exterior Remodeling Company

2013 NATIONAL Residential Roofing Contractor of the Year. More

GuildQuality Member
Guildmember
Since 2009
GuildQuality Master Award Winner
Guildmaster Award Winner
2010,2011,2012,2013,
2014,2015,2016,2017,
2018,2019
Feedback Milestone
10 Consecutive Great Reviews
2019 - See more

Types of work

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Roofers (980)

Gutter installation (515)

Masonry - brick & stone (466)

Carpentry (462)

Projects

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Showing 1-16 of 1176
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Crew

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Jeffrey Fick

Baltimore, MD
Slate Roofing, Wood Shingle Roofing and Tile Roofing
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2

Nicole Clark

Baltimore, MD
Attention to detail
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1

Shannon Mitchell

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0

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Fick Bros. Roofing & Exterior Remodeling Company

Review by

Fick Bros. does quality work.I called them because I needed my roof replaced after discovering 2 leaks in it. Todd Mullenax came out, went on my roof, took a bunch of pictures and prepared a thorough, detailed report for me. He explained the findings and presented my wife & me with various solutions.The...
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    • Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    They did quality work and I always appreciate it.
    Mark as helpful
    • Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    Fick Bros. Roofing & Exterior Remodeling Company is an honest, responsive, professional roofing company with the expertise to tackle any roofing project.
    Mark as helpful
    • Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    Other than the estimate being wildly off, the work was first class. Expensive but worth it.
    Mark as helpful
    • Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    Fantastic job well done in a very timely fashion!
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    • Comment on "Area Of Satisfaction"

    Baltimore, MD on Aug 26, 2019
    The crew and project execution. They were so professional and pleasant. Provided us with pictures and explanations. They were really wonderful
    Mark as helpful
    Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    They were very professional. I am pleased with the quality of the materials they used. They had a very reasonable cost.
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    • Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    Couldn't be more pleased. Everyone at Fick was pleasant, helpful and knowledgeable.

    Response from Fick Bros. Roofing & Exterior Remodeling Company

    Jul 23, 2019
    Thank you - it was a pleasure to work with you on your home.
    Mark as helpful

    • Comment on "Area Of Satisfaction"

    Towson, MD on Jun 26, 2019
    Overall professionalism. Everything was clearly explained and everything was done as explained. Scheduling and follow up was excellent.
    Mark as helpful

    Comment on "Factors Most Important In Choosing Fick "

    Baltimore, MD on Jun 13, 2019
    In our experience the individuals and teams who have worked with us on our several projects were pleasant and accommodating to work with and provided us with thoughtful, quality workmanship and attention to detail. We particularly appreciate not having to worry the details (for example ... protecting...
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    More reviews & comments

    Q&A with Fick Bros. Roofing & Exterior Remodeling Company

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    I just got leaf filter gutter guards, steel mesh, 2 months ago. Now that it's fall there are leaves piled up on top, stuck with rain, etc. What to do?

    Answer

    Nov 13, 2015
    Many homeowners are looking for a miracle product that will free them from ever having to clean their gutters again.Some companies are actua... Read more
    Can I report a plumber for not doing work that I was told they had done? It has been 4 years since said work was done and we recently had to inspect the attic b

    Answer

    Nov 12, 2015
    Sorry to hear of your troubles.I would first start with calling the company; they might not know that the installation was not done correctly.Given t... Read more
    how to report a complaint to warn homeowners of a roofer's bad/irrespoonsible customer service?

    Answer

    Aug 12, 2015
    Here are a few ideas.... File a complaint with the Better Business Bureau  Most homeowners associations have message boards - post your experience th... Read more

    Affiliations

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    GuildQuality Partner Affiliations

    • Remodeling's Big50

    Other Affilations

    • GuildQuality
    • 2006 Torch Award Winner, Marketplace Excellence, BBB Greater MD
    • 2008 Qualified Remodeler Top 500
    • 2009 Qualified Remodeler Top 500
    • 2010 Qualified Remodeler Top 500

    More about Fick Bros. Roofing & Exterior Remodeling Company

    As a GuildQuality Guildmember, Fick Bros. Roofing & Exterior Remodeling Company relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Fick Bros. Roofing & Exterior Remodeling Company in Baltimore, MD; Towson, MD; Lutherville Timonium, MD; Owings Mills, MD; Pikesville, MD; Reisterstown, MD; Parkville, MD; Cockeysville, MD; Lutherville, MD; Catonsville, MD; and 54 other cities in Maryland, New Jersey, California and Maine.

    In this report, Fick Bros. Roofing & Exterior Remodeling Company has published a summary of the customer feedback they've received since they joined GuildQuality in July 2009. In that time, 1,091 out of 1,750 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2019.

    Fick Bros. Roofing & Exterior Remodeling Company surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Fick Bros. Roofing & Exterior Remodeling Company customer, and if Fick Bros. Roofing & Exterior Remodeling Company completed work for you after July of 2009 but you haven't yet received a survey, please let us know.

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