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Fick Bros. Roofing & Exterior Remodeling Company

251 ratings
1200 E. 25th Street, Baltimore, MD 21218(410) 889-5525
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About this company

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Fick Bros. Roofing & Exterior Remodeling Company

2013 NATIONAL Residential Roofing Contractor of the Year. More

GuildQuality Member
Guildmember
Since 2009
GuildQuality Master Award Winner
Guildmaster Award Winner
2010,2011,2012,2013,
2014,2015,2016,2017
Feedback Milestone
10 Consecutive Great Reviews
2017 - See more

Types of work

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Roof (641)

Gutters (186)

Masonry or brick work (117)

Carpentry (114)

Projects

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Photos

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Crew

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Jeffrey Fick

Baltimore, MD
Slate Roofing, Wood Shingle Roofing and Tile Roofing
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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment on "Area Of Satisfaction"

Towson, MD on Jul 26, 2017
Galen and his entire team could not have been more informative, friendly and professional. We felt very confident in their work.
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Fick Bros. Roofing & Exterior Remodeling Company

Review by

Not a day goes by that a different neighbor stops and comments on what a fabulous job Fick did and how great their job looks. Makes for a very proud, happy customer!!

Response from Fick Bros. Roofing & Exterior Remodeling Company

Jul 24, 2017
Thanks - we love working with you on your home!
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    • Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    As always, Fick Bros. Roofing & Exterior Remodeling Company is a pleasure to work with as we have done for many years.
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    • Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    The company addressed some initial concerns about the materials. I am satisfied with the work and the materials, and I appreciate the company's responsiveness.
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    • Comment

    Baltimore, MD on Jul 13, 2017
    I appreciate the responsiveness of the company and the guarantee for the sliding door. In addition, the work done above the garage was excellent.
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    Comment on "Area Of Satisfaction"

    Baltimore, MD on Jul 06, 2017
    I was most satisfied with their thoroughness both before the job and with the execution of the job.
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    Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    Good work, but would like itemized billing.
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    • Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    The personnel at Fick Bros. Roofing & Exterior Remodeling Company is incredible. Everyone I have dealt with has been very professional, knowledgable, considerate, and I would highly recommend Fick Bros. Roofing & Exterior Remodeling Company to anyone.
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    • Fick Bros. Roofing & Exterior Remodeling Company

    Review by

    Fick Bros. was extremely professional, start to finish, including a return visit to address some minor adjustments. They are expensive, and we got lower quotes, from other companies were terrible with follow-up and we just didn't trust they would do a good job. Fick was responsive and on time and did a great job.
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    • Comment on "Factors Most Important In Choosing Fick"

    Baltimore, MD on Apr 27, 2017
    The sales representative begins by introducing me to the company, its policies and practices, and the awards it has received. He then explains details of the construction options I have, the pros and cons and pricing differences. Then we review project details, pricing and so on. When he leaves I am...
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    More reviews & comments

    Q&A with Fick Bros. Roofing & Exterior Remodeling Company

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    I just got leaf filter gutter guards, steel mesh, 2 months ago. Now that it's fall there are leaves piled up on top, stuck with rain, etc. What to do?

    Answer

    Nov 13, 2015
    Many homeowners are looking for a miracle product that will free them from ever having to clean their gutters again.Some companies are actua... Read more
    Can I report a plumber for not doing work that I was told they had done? It has been 4 years since said work was done and we recently had to inspect the attic b

    Answer

    Nov 12, 2015
    Sorry to hear of your troubles.I would first start with calling the company; they might not know that the installation was not done correctly.Given t... Read more
    how to report a complaint to warn homeowners of a roofer's bad/irrespoonsible customer service?

    Answer

    Aug 12, 2015
    Here are a few ideas.... File a complaint with the Better Business Bureau  Most homeowners associations have message boards - post your experience th... Read more

    Affiliations

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    GuildQuality Partner Affiliations

    • Remodeling's Big50

    Other Affilations

    • GuildQuality
    • 2006 Torch Award Winner, Marketplace Excellence, BBB Greater MD
    • 2008 Qualified Remodeler Top 500
    • 2009 Qualified Remodeler Top 500
    • 2010 Qualified Remodeler Top 500

    More about Fick Bros. Roofing & Exterior Remodeling Company

    As a GuildQuality Guildmember, Fick Bros. Roofing & Exterior Remodeling Company relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Fick Bros. Roofing & Exterior Remodeling Company in Baltimore, MD; Towson, MD; Lutherville Timonium, MD; Owings Mills, MD; Lutherville, MD; Pikesville, MD; Parkville, MD; Catonsville, MD; Stevenson, MD; Reisterstown, MD; and 45 other cities in Maryland, Maine, California and New Jersey.

    In this report, Fick Bros. Roofing & Exterior Remodeling Company has published a summary of the customer feedback they've received since they joined GuildQuality in July 2009. In that time, 873 out of 1,392 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2017.

    Fick Bros. Roofing & Exterior Remodeling Company surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Fick Bros. Roofing & Exterior Remodeling Company customer, and if Fick Bros. Roofing & Exterior Remodeling Company completed work for you after July of 2009 but you haven't yet received a survey, please let us know.

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