With over 30 years of 'hands on' experience, owner Kevin Frasco's commitment to high quality construction is what makes Craig Custom Builders a company that withstands the test of time. Being a framer by trade makes Kevin's expertise all the more important when it comes to building a home from the inside out. Our clients are a strong testimony to the incredible amount of knowledge that Kevin and his team bring to a project which, in turn, instills the utmost of confidence in hiring Craig Custom Builders. The synergy of teamwork at Craig Custom Builders is best exemplified by the loyalty and commitment each individual tradesperson brings to our projects. Many of our tradespeople have been working with Kevin for over 20 years. The fluidity of teamwork continues as the office and field support teams at Craig Custom Builders keep the lines of communication open between the client and the trades. Craig Custom Builders prides itself on quality workmanship that exceeds the customer's expectations. The attention to detail, both on the exterior and the interior, is obvious and a testament to how much care we take in building custom homes. Quality is our strong suit and we pursue it with passion!
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Learn more about the feedback published on this page.We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.As a GuildQuality Guildmember, Craig Design Build relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Craig Design Build in Wayne, NJ; Chatham, NJ; Glen Rock, NJ; Mahwah, NJ; Kinnelon, NJ; Wyckoff, NJ; Lyndhurst, NJ; Washington Township, NJ; Rochelle Park, NJ; Wychoff, NJ; and 9 other cities in New Jersey.
Craig Design Build surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Craig Design Build customer, and if Craig Design Build completed work for you after May of 2007 but you haven't yet received a survey, please let us know.
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