Window & door replacement (594)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Window Nation - Charlotte relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Window Nation - Charlotte in Charlotte, NC; Matthews, NC; Rock Hill, SC; Concord, NC; Gastonia, NC; Huntersville, NC; Fort Mill, SC; Monroe, NC; Mooresville, NC; Hickory, NC; and 85 other cities in North Carolina, South Carolina and Ohio.
In this report, Window Nation - Charlotte has published a summary of the customer feedback they've received since they joined GuildQuality in November 2016. In that time, 713 out of 1,067 customers (67%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2020.
Window Nation - Charlotte surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Window Nation - Charlotte customer, and if Window Nation - Charlotte completed work for you after November of 2016 but you haven't yet received a survey, please let us know.
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