From first phone call to complete installation and clean up - a smooth and professional experience.
Very friendly, explained every step
I am likely to recommend Top Tier. Workers were efficient getting the job completed in a timely manner and the property was cleaned very well.
Just concerned with one small section of the roof, near the peak, where one level meets another roofline.
I’m still cleaning up mess from the roof including nails in my yard
Initially tear down they didn’t leave any area accessible by anyone coming in or out of house and we have dogs it was a nightmare walking over debris and nails w dogs trying to avoid injury
The sales person that sold me the roof didn’t make sure what I thought I was getting got done I specifically pointed out and discussed a area Ice formed only area on my house that had any issue at all
And how I wanted that spot better with new roof and no ice problem Shane informed me they would take care of it double layer some ice protection and I wouldn’t have the issue again with my new roof. This was a complete tear off and re-roofed low and behold the roof was done, and the icicle was bigger with a new roof than it was previously and now I have ice issues on many parts of my roof never had it with the old roof?
We are very happy with the service Top Tier Roofing provided. There was good communication from start to finish, they kept our yard clear of debris and got everything done in one day. The quote provided was very competitive compared to others we received, and we are very happy with our final product.
Top tier roofing recently replaced our badly needed roof. From the moment we called to inquire, they were personable, professional and walked us through the entire process. They were fast communicators with any questions we had and we chose them over other top competitors because of this. A roof is a huge investment and we wanted to get it right! The crew did a phenomenal job from protecting our house, our landscaping, taking detailed photos of all of their work and we still have not found one nail or debris of them being here! The entire process was extremely seamless! We would whole heartedly recommend them to anyone! Excellent crew and excellent product!
I am happy
Top Tier provided exceptional service from the moment I requested a quote until the job was completed. They were incredibly accommodating to my requests and scheduling needs. I received regular updates throughout the project, and they promptly responded to any questions or concerns I had.
This is the second time I have used TopTier personally. I have already recommended you to my mother who also appreciated the job well done.
Kept me informed. They showed up when they said they would.
Professional, easy to work with, prompt, efficient, friendly
The quality workmanship on the roof was good. There was a communication issue between the salesman and the field crew regarding the tie-in to the adjacent townhouse which was never really resolved to complete satisfaction. The site foreman left early leaving the crew foreman in charge whose native language was Hispanic causing another communication issue. The crew arrived late and stayed 'til it was nearly dark making a final inspection near impossible. Clean-up was very good and the contractor made good on reparations for a couple of minor damages caused during the project.
Great experience. Was sent lots of pictures of the process, yard was well cleaned up. Roof looks great.
Very professional presentation in regard to what the cost would be in regard to my needs, which included the materials and project selections. Work done by the crew was fast and efficient.
The project was competed on the date promised. The price was fair. I was able to ask questions and get answers quickly.
Estimate process was easy and fair. Work was completed timely.
They were on time and keep us what to date and done in a day
Yiu could do better by saying, we mainly are a roofing company and outsource gutters, ect. To find out by the on-site manager is not a good look for a great company.
Great company
1@
Everything from the quality to the communication was top of the line.
Good communication throughout process. No sales pressure. All involved in project performed their job functions well.
My roof looks beautiful. They fixed a lot of problems and put in a very long day to take care of my roof. My neighbors noticed how hard they worked. I am very appreciative and very happy either way the job.
I already have recommended TTR to a few people.