We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, ServiceMaster Recovery by CGI relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of ServiceMaster Recovery by CGI in Houston, TX; Cypress, TX; Katy, TX; Sugar Land, TX; Missouri City, TX; Spring, TX; Bryan, TX; Magnolia, TX; Richmond, TX; Houstin, TX; and 6 other cities in Texas.
In this report, ServiceMaster Recovery by CGI has published a summary of the customer feedback they've received since they joined GuildQuality in March 2017. In that time, 13 out of 75 customers (17%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2019.
ServiceMaster Recovery by CGI surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a ServiceMaster Recovery by CGI customer, and if ServiceMaster Recovery by CGI completed work for you after March of 2017 but you haven't yet received a survey, please let us know.
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