At this point, there are areas of concerns that we have addressed. Thicker areas of top coat that do not match the surrounding porch. At the top of the steps, entrance to our home, there are several issues that look like someone stepped on the wet surface. These look like dry spots. I have reached out about these concerns and a service was started for us but have not heard back. Not happy about the job right now. Hopefully upon service completion we hope to say we are satisfied.

Installation was done effectively and efficiently.

Clean

Clean - Cleaned as they went along and did final clean up

The team of workers were very attentive to neatness and knowledge of the job was great.

Additional Comments

Additional Comments - We are very happy with the finished look!

They were easy to work with, very responsive to my phone calls, and the representative was here the next day conducting business.

Professional & Organized

Professional & Organized - They told me what they were doing step by step, when they would take a break, and when they would return. It was a smooth process.

Everything fantastic

Staff did a great job of explaining everything about the job.

Clean

Clean - Work crew did a great job of cleaning the work site.

Professional & Organized

Professional & Organized - Outstanding.

Schedule

Schedule - Done on time.

I’m extremely happy with my garage floor!!!

Communication

Communication - Every time I called I always got my questions answered.

Schedule

Schedule - They showed up on time.

I was extremely impressed with the work
Ethic of the workers. They worked hard, stayed focused, and provided necessary updates as needed. The final completion of my garage floor demonstrates quality work.

Areas Of Satisfaction

Areas Of Satisfaction - The explanation of the steps involved to complete the process. As well as the encouragement to view steps/process at anytime.

Areas Of Satisfaction

Areas Of Satisfaction - Every place they worked met and/or exceeded my expectations.

Great communication and job done as contracted.

The process was simple gave me exactly what I wanted the workers worked hard and was very very knowledgeable about what they do was kind courteous and really care if I was happy with the job that was done answered all my questions satisfactory I would recommend this completely I'm very very happy😁

Additional Comments

Additional Comments - This is the second install we have done with Pinnacle. In both cases the sales people and installation crew were excellent. The quality and appearance of the product is also very good.

Like outcome of job but not scheduling service.

Ask the salesman not to do pretend phone calls when asked for a discount. It was too obvious and therefore took some of the professionallity away. He was very informative, timely and friendly.

Additional Comments

Additional Comments - It was a pleasure dealing with everyone involved.

Very clean and professional.

Areas Of Satisfaction

Areas Of Satisfaction - Communication. Installation crew was great.

Excellent workmanship and communication

Recognized Excellence

Recognized Excellence - The two gentlemen that installed our coating were very professional and informative. They explained each step in the process and the workmanship was exceptional. I have and will refer your services!

Pinnacle did a great job on our new front and back covered porches and garage flooring — it is absolutely beautiful. We chose the Mount Everest color pattern which complements our exterior gray stone masonry, white siding, and black shutters. We can’t say enough to compliment the crew who did the work. They were professional, good natured, and worked well as a team. We appreciated their attention to detail. We highly recommend Pinnacle to anyone looking to protect their concrete flooring.

Love how the floors turned out!

Areas Of Satisfaction

Areas Of Satisfaction - The installation was done with precision - appreciate the work they did.

We were delighted with the fantastic job Pinnacle did on our garage floor!! Looks absolutely amazing!

My experience was very good, the crew was on time, and they completed the work as promised.

Additional Comments

Additional Comments - We love the results of the coating

Additional Comments

Additional Comments - The job looks fantastic, love the coating on our porch and sidewalk. Thank you!!

The end result is beautiful and the crew was fantastic.

Professional & Organized

Professional & Organized - And very friendly which is important to me.

Yess. Will tell my neighbors about u,,