Log in Get started
Back

Legacy Restoration (Illinois)

200 ratings
444 Eisenhower Lane North, Lombard, IL 60148(312) 270-0043
Overview Reviews
Print Share Add feedback

About this company

View all

Legacy Restoration (Illinois)

GuildQuality Member
Guildmember
Since 2019
Feedback Milestone
10 Consecutive Great Reviews
2021 - See more

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
View all
I was not aware of the services that a company like Legacy Restoration provided. However, once I was made aware, and did some research, they appeared to be high quality. They followed through, met my expectations, and exceeded in some areas. I am thoroughly satisfied. I will not hesitate to recommend...
Mark as helpful
It was a very pleasant experience, and a very professional job completed.
Mark as helpful
They did everything like they told me they would, and it was all done well.
Mark as helpful
Legacy Restoration was professional, worked efficiently and exceeded my expectations.
Mark as helpful
They did a great job on my roof . Josh and Paul always answered any questions I had and were very prompt at returning my calls if they didn’t answer. Very pleased with the customer service!
Mark as helpful
Thanks to Legacy Restoration's knowledge of how the insurance industry operates, I was able to get my roof, siding, and gutters done at a fraction of the cost to me. They were professional and their customer service was very responsive.
Mark as helpful
Right on top of everything when you need them
Mark as helpful
It was the worst experience of my life. I had to move out because they damaged it so badly. They restored nothing.
Mark as helpful
I highly recommend Legacy Restoration for roofing work. From the first moment of talking with Josh the sales rep to the finished job, it was a pleasure. Every one of the team involved was professional, knowledgeable, respectful, kind and patient. The expert roofing crew was fast, worked so hard, and...
Mark as helpful
Legacy worked closely with State Farm to process the insurance claim & maximize the benefits I received. A job well done!
Mark as helpful
More reviews & comments

Affiliations

View all
  • GuildQuality

More about Legacy Restoration (Illinois)

As a GuildQuality Guildmember, Legacy Restoration (Illinois) relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Legacy Restoration (Illinois) in Naperville, IL; Lombard, IL; Wheaton, IL; Joliet, IL; Plainfield, IL; Romeoville, IL; Villa Park, IL; Mount Prospect, IL; Bolingbrook, IL; Glen Ellyn, IL; and 80 other cities in Illinois and Minnesota.

In this report, Legacy Restoration (Illinois) has published a summary of the customer feedback they've received since they joined GuildQuality in April 2019. In that time, 300 out of 784 customers (38%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2021.

Legacy Restoration (Illinois) surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Legacy Restoration (Illinois) customer, and if Legacy Restoration (Illinois) completed work for you after April of 2019 but you haven't yet received a survey, please let us know.

Flag this review

Please give us a little more information:

The review contains misspellings or improper grammar.

The review contains objectionable language.

Something else:

Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.