They are excellent; they do exactly what they say they will do. I actually have another job they are doing and starting tomorrow for my plumbing.
All the workers were easy to work with, professional, efficient, and informative, and it was a relatively pleasant experience.
The workers were great and the job they did.
1) They tore off my roof and replaced multiple boards from my roof and at the end each day they picked up the debris, wood, tools and hauled it away on a trailer. Also they blew around the perimeter and swept so that there were no signs of major construction being done.
2) The timely manner of completing the job.
I believe I was overcharged.
BUILD PROS CONSTRUCTION was professional, helpful, and educational.
They check on everything and let you know when they are coming out and look that everything is being done right.
They were very pushy in the sales process. The sales person promised things that they didn't follow through with until I pointed them out. This includes not following through with the roof warranty registration, which took months of pushing and a lack of response from at least 3 different employees at Build Pros. They finally took care of it in less than 24 hours after very firm emails, with proof in writing and threats of causing them problems with Owens Corning directly.
There were a lot of problems. Too many to write in this brief survey.