Archer Restoration Services provides 24-hour, 7 day a week emergency water damage services to residential and commercial properties due to storms, flooding, leaks and burst pipes throughout the entire metro-Atlanta area. Archer also specializes in mold remediation, fire and smoke damage, repairs and home remodeling. We are a licensed residential and commercial contractor, Trust-Dale certified and an IICRC-certified firm with an A+ rating with the Better Business Bureau.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Archer Restoration Services relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Archer Restoration Services in Marietta, GA; Woodstock, GA; Kennesaw, GA; Alpharetta, GA; Dallas, GA; Lithonia, GA; Atlanta, GA; Roswell, GA; Lilburn, GA; Suwanee, GA; and 7 other cities in Georgia and Florida.
In this report, Archer Restoration Services has published a summary of the customer feedback they've received since they joined GuildQuality in June 2017. In that time, 12 out of 32 customers (38%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2018.
Archer Restoration Services surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Archer Restoration Services customer, and if Archer Restoration Services completed work for you after June of 2017 but you haven't yet received a survey, please let us know.
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