Salesman was very informative and the installers were very professional and did a great job. My only concern was the contract not being followed as presented to me and what I agreed to, concerning the payments.

We feel we are in a new home!

Do a job in time You very late more than 2 month. DID NOT DELYVER LAST WINDOW IN TIME

The windows you put in were smaller than my original ones. Also when installing the installers removed chunks of my siding/paint. Now I have to repaint and eventually replace.

Ron spree was very professional and knowledgeable

I have 3 broken windows that still have not been replaced now 3 months after they were installed, the installation quality is horrible, the people who did it did an absolute piss poor job, it looks like a 3rd grader did the work. They used the wrong calk in the inside of the house causing a horrible installation, they should have used silicone and they used outdoor. I still have a broken screen, still has not been replaced. Communication has been non-existent. Overall im incredibly pissed i used champion and need to file a BBB complaint. Also pissed that champion corporate doesnt give a shit.

Be honest and keep your word on what you tell customers. Don't leave them hanging and waiting to hear back when they put all this money into a job that they have no idea when it'll be done. We were originally told around 3 months and didn't get the work done until 6 - 7 months later. Also workers should come on time and not leave customers waiting on them for 2 hours later without even a call letting us know why. That's what happened to us the second day they had to come back as a window was missing on first day.

Quality and Install Crew are outstanding!

I didn’t have a good experience with the company. Brittney was as helpful as she could be, though. I appreciate her!

The windows were fucked up

The quality of work is terrible

Great service and installation

If I had any questions they had answers. They kept things very clean while they worked

If I had a complaint, the sizes of a few of the new windows were smaller than before. The finished product was good EXCEPT the caluk job needs addressed.

I strongly advise against using their services. From the salesperson to the installation, the entire process was unsatisfactory. Given the substantial amount I paid for the siding, the final result was utterly disappointing and not worth it at all.

We have had issues throughout the process. The salesman missed that our windows were shaped windows. It was caught during the measuring appointment. Then we were told the windows were too large and would have to be split into two pieces to be made. We elected to replace a different window with obscured glass. The order was written down correctly, but then clear glass was delivered from the factory, requiring another 2 month delay to get the correct pane installed.

No.

The installation crew did an amazing job on my siding and windows, I'm very pleased with the work they did.

I had a relatively great experience with Champion Windows of Wichita. Josh was my installer and he was fabulous! I had Ryan as my person to come and quote my job. I was very impressed with him when he came. He spent a lot of time answering questions for me and worked to get me the best price. He helped me to see what a huge improvement this would be on my home. I did notice when the installers came that the things that Ryan said they'd do weren't written down so I had to specifically ask for my trim to be replaced like Ryan and I had discussed. Ryan had said he could also get the installers to wrap the trim on the corners of my house as well but that wasn't done. So overall, Ryan did a lot of talking to get me to purchase but not all that we talked about did get done.

Will not refer until I feel my feedback has been heard. Will not commit to replacing the rest of my windows until Champion windows shows me a commitment to value — this project should have been discounted due to error in measurement, but I haven’t heard been connected with anyone willing to help. The CI-team I spoke with on the phone claimed they’d leave notes for the local manager, but I’m doubtful that’ll pan out because scheduling the re-install was so poorly communicated until the last minute after much pestering from me. The installers themselves were excellent and clearly communicated.

Window quality to to expectations

I have given information to family/friends that have also purchased Champion windows and they are also pleased with their windows.

The sales person explained the virtues of Champion windows. We were impressed. Once the windows arrived, the installers got them in & trimmed out in three days. We are satisfied with every aspect of the Champion window experience.

Windows were done in one day. Couldn't be happier with the results.

Will not recommend