We are very pleased with the installation of our sunroom.
I did a lot of research of window companies before choosing Champion and they confirmed I made the best choice!
Good initial service. Uncertain of ongoing quality due to installation and manufacturing defects.
After contracting to have our window job done it took almost four months to get a return phone call after leaving six messages with the salesman that sold me and my wife the windows. After finally getting in contact with the new regional sales manager we learned the financing paperwork was messed up and the final price would be $3,000 more then what we were promised to be approved for. After getting that all sorted out and getting the windows installed the crew that did the job didn't clean anything up: there were numerous nails and screws left on the floor, most of witch were in our 1yr old's bedroom. Wood and broken glass was left outside. There are still screws and calk tips on our roof I am unable to get to at the moment. And, after install, we learned that you as a company don't make the sized windows we needed. Two of our front facing windows are 6" smaller in width from our original windows and are now filled in with scrap wood as trim around the window. We were promised everything would ne made to spec custom fit to size and only after install did we find out that was a lie and we now have approximately one-foot less glass then originally. All this being said doesn't even cover the quality of the windows. There is access glue around the frame on the glass. None of the plastic was cleaned up and has overlap. The drainage holes weren't punched out and water was sitting in the sill till I had to cut them out myself. The screens weren't trimmed down and have +2-3" threads and looses ends on the corners as well as the screens not being able to close all the way on most of the windows. And none of the window locks were properly attached and I had to go and tighten and re-set almost all of them myself after install. This is hands down the worst experience I have ever been apart of and I have no idea how your company is still operating. I will NEVER be contracting your company again, nor will I ever recommend you to a friend. I would expect to get better quality in product from Medard's and obviously your quality control doesn't exist. If I could give less then a one-star review i would. EXTREAMLY disappointed!
Excellent job 👏
The windows let cold air flow through, condensation appears.
Love our new 3 season room. We'll built and very sturdy construction.
Two of the windows are missing pieces!
The price was reasonable and seems like some really good quality for the price. We've noticed a difference in helping to keep the room cooler on hot summer days.
Champion Windows of Milwaukee was quick to follow up and respond. They were quick to schedule. Overall, it was a very professional job.
The Champion team communicated with us at every step of the project: factory completion, arrival at local warehouse, confirming installation date.
We never had to contact them to learn the status of the project.
Installation was not good, had to have someone come back out and they have been there 5 times and it is still not correct. I have already told friends that were looking for windows, Do Not Use Champion!
I have had some bad run-ins. The installation guy was wonderful. He did a fabulous job. Unbelievably hard worker. Crispen, the salesman, I loved him. He is the one that finally got my bow window replaced. Nobody else would listen to me. I am kind of torn. I know I am probably not going to say they are the best windows, they are good windows and I love the guarantee, but I have had some really crappy service from them. I am thinking they are working things out because it was a much nicer go-around this time.
I would recommend they get an estimate for sure.
Yes!
Beautiful windows. Installation crew was fantastic. The crew was on time, professional, friendly and they never stopped moving while they were here!
I would definitely recommend.
Champion has a Lifetime Warranty and this is one of the main reasons we went with them when we originally replaced all our windows in our home 20 years ago. I will say that that installation crew was unprofessional and not knowledgeable about installation..I did write many letters to Champion regarding this. Now 20 years later this installation crew was professional and knowledgeable on how to install our new windows.
Love my beautiful new bay window!
I would give Champion Windows a six on a five-star rating scale.
Over the years, we have purchased our windows and now siding from Champion. Have been very happy with the outcome of both projects.
The quality of the product is good, but the service could be slightly better.
Cheap quality
I would recommend with reservations. I have had 2 window installations in the last few years and my first experience was first class all the way. My latest experience shows me a couple of things have slipped a bit, specifically in the installation part of the experience.
Windows done well, but workers were not considerate about customers home. No drop clothes, left our window sill with many ruts, and scratches. No vacuum, so we had to do the clean up.