I like the ease of use, although I can not lift with one finger like I was told, but still way easier than what I had. I like it that you don’t feel the heat coming through the windows. I like that they were able to put them in pretty fast.

I love my new windows. They're very crisp and clean.

Have installers clean windows post installation without be ask to do so.

Pros: warranty is a true life time of the window, made in USA, employees seem happy, energy efficient product
Cons: the sale has to happen during the quote for the best deal. It feels like a pressure technique. Communication between sale and install was time consuming and inconvenient. Perhaps a texting service would help.

Every contact was a positive experience. From the consultation meeting, purchase, status updates, and installation was great. Everyone was friendly and helpful.

The workers were very professional All of them knew their jobs and did them exceptional well All were polite and friendly

I give a 7 just because of the minor damage to wooden window when old one was taken out. Maybe it was voidable, maybe it wasn’t. But for the price of how much the windows were I would expect them to be more careful.

Speed of window being ordered. The communication of when the order was placed and when it would be ready.

Everything went very well and we are very satisfied

I was very pleased with the work I had done on my porches. The workers were polite and neat. Everything looks good.

Friendly salesperson

How efficient the team was

Better communicaion between initial down payment and start of build.

I feel that the communication could've been better

Installation went well. Both people involved were efficient, pleasant and professional.

Good, quality, fast wok

The craftsmanship of the guys who installed the windows was good.

Everything

We are pleased with our windows

Installation was great but did not get tax refund as promised

Good quality products

The hole for the door handle was cut in before the door was cut to length so now the door handle is below standard height. 31”
You have to bend over to fully turn the handle

the lead time between ordering an insolation was great.

I think the price is too much.

The Installation