Contract was signed in early June but the project was not completed until November 10. I understood that the project should be completed in 65 days or less! This was a simpler project than most of the Champion projects and should have been completed much sooner. Consequently, we did not get to enjoy our front porch at all this year.
The finished room is beautiful and exactly what I hoped it would be.
Fantastic job organizing and putting in the windows.
Salesman follow through was very poor
Qualified installation, and product. We are very pleased.
Poor service. Customer relations are zero.
They are beautiful and fit perfectly.
The project was supposed to be 6 weeks it took 12
Too long of a wait to be installed
Everyone was courteous and knowledgeable.
Appointments not kept for installation/repair
Very knowledgeable
I recommend them to a friend because their team was knowledgeable, responsive, and made my project feel like a priority from start to finish.
You wouldn’t provide a detailed invoice for my purchase. Without that I can’t budget for the rest of my windows
Started billing before I even received the windows. I window does not work correctly after paying 1600 per window they should come problem free. Poor communication with service on what they are doing to repair the window my thought replace the window.
Jason and Chad were so nice. They completed the job so efficiently and cleaned up nicely. Outside they had a challenge to get to the upstairs window with the ladder as I had beds of ferns and hosta they had to go through. They managed it without disturbing my plants. I was expecting a few casualties. I don't know how they managed that. They showed up on time and finished sooner than I expected. The new windows are beautiful and they showed me how to open them for cleaning. Jason even locked my old windows( that I will replace at a later date)
because I hadn't been able to.
Champion built my sunroom four years ago so I knew I could trust the quality. I like the fact that they have been in business for years and the windows were built in Cincinnati. A lifetime guarantee doesn't mean anything if the company has gone out of business.
They did a great job, and the windows are wonderful. We’ll be using them again in a year or two for the rest of the windows.
The ordering process was terrible
The installers were great guys professional and friendly
This is the 3rd time we have used Champion Windows over the past 20+ years. Siding and a year round sun room on our old house and siding on our current house detached garage. Very satisfied with the service and professionalism on each. There were a couple minor issues which were addressed and remedied quickly and satisfactorily.
I was very pleased with the professionalism of the installation. The installers were knowledgeable and courteous.
The gentleman Chris was very nice and was good at his job. He took his time in answering questions and doing his job. We enjoyed him while he was here working. He also told us what he was doing. Ask what color of shingles that we wanted. He took pride in his work. If we had more work to be done we would want him to do it.
Presentation of windows and the installation process!
Quick reasonable polite and professional
Not at the price I was charged!