4 Screens were not delivered. No clarity of why they were not there at the time of installation nor no immediate correction.

very professional

Of the 5 windows installed 3 had screens that had big dents in the frame. Several screens were wavy. The sliding door had paint overspray all over the glass and needed to be replaced. I was told one day installation. One person was sent so it took two days.

The salesman was kind and did not push at all to purchase.

Pretty expensive for inserts, and sales reps need to listen to what the customer is looking for.

Quality of work

The builders and electrician were very pleasent and hard workers. The final project turned out beautiful.

Salesperson pricing and quality

The whole process was so easy. From consult, to measurements, to installation

The crew was friendly and efficient. They were responsive to my requests and questions.

Process was smooth and quality focused. On install there was a team that performed the work with time efficiency and thorough. I appreciated the thorough clean up when complete and communication was very explanatory the whole process. Thanks!

With all the issues we had with this job, I feel like the $300 gift card offered on my 14K project was a "just go away" settlement.

The windows are fantastic! Can tell the difference immediately.

Everyone was excellent. The sakes people, the ones who measured, the installers, the followup people, everyone...

Professionalism, great interactions with everyone from salesman to the installers. Quality work.

Across the board, everyone was wonderful, and honest about the products and services.

Was never informed of delays, lied to about status of my order, 3 months late on promised install

The installers did quality work and the windows look great. We had an issue that could only be fixed by replacement of the window frame. Champion was quick to recognize the issue when I presented it to them. They scheduled the fabrication of the new frame on the call. Everything about timing and payment schedule was as expected from the initial conversation with the salesperson.

Lower the costs….

Very easy to get a hold of and very professional.

Organization of items and installations.

The installation was seamless. The project manager always kept me up-to-date as to when things were gonna be delivered or delayed, and it gave me a great piece of mind.

Very professional and a pleasure to do business with

Stop canceling install appointments.

The project took six months to start after my initial payment, there were small hiccups, and I still need one more thing corrected because the door latch of the patio does not work. All in all, I just felt it was not a smooth project, but the end result is very nice.