Champion of Atlanta

Patrice S.

Verified · Jonesboro, GA · Nov 27 2025

Lack of communication from ANYONE as the project proceeds. My contract was signed in July. You all seem to have a SCHEDULE when I am to pay. Now that I'm being told all of my materials are in no one can seem to give me a SCHEDULE as to when the project will start. This is bad business. When my sliding door was installed they put it on on the wrong side and DAMAGED my less than a week old new flooring that has yet to be resolved. The door waa finally installed properly the following week but that was my time that was wasted not to mention that the 1st crew didn't even put a handle on the screen. OVERALL, at this point I am extremely regretting even contracting Champion for this project. I am paying for this with my hard earned money nothing is being financed and it's quite obvious you all could care less about being responsive to your customers concerns. I don't expect to hear anything back about this as I'm sure this is just something sent hoping to only get stellar reviews and to continue to be dismissive of the negative ones.

Response

Champion of Atlanta Patrice S., we're deeply troubled by your experience with Champion of Atlanta. Your feedback is invaluable, and we're taking immediate action. We'll escalate this to Champion Corporate to address the communication breakdown, scheduling issues, and installation errors. We understand the significance of this project and will strive to meet your expectations promptly.

Debra H.

Verified · Atlanta, GA · Nov 14 2025

All went well

Response

Champion of Atlanta Debra H., we're delighted by your positive feedback on Champion of Atlanta! It's great to hear about Michael's professionalism, our excellent installers, and Jose's exceptional service. We appreciate your thoughts on pricing and value your business. Thank you for choosing Champion Corporate and Champion of Atlanta for your home improvement project.

Pauline K.

Verified · Conyers, GA · Nov 11 2025

Time frame for depositing my check. Also time frame not met for installation. Took way too long.

Response

Champion of Atlanta Pauline K., thank you for your detailed feedback on your experience with Champion of Atlanta. We're disappointed to hear about the paperwork problems. However, we're pleased that you were satisfied with our installation crew, office staff, and overall workmanship. We appreciate your recognition of Lee and the recent installation team. We'll use your feedback to improve our processes and ensure better timeliness and professionalism in the future. We value your business and hope to have the opportunity to serve you better with your upcoming window projects.

Michael S.

Verified · Woodstock, GA · Nov 04 2025

The sales rep, Mike Bradley, represented the company very well. We chose Champion out of 5 bids. It wasn’t the cheapest or the most expensive. However, we like that the company is in Ohio and manufacturers its product. We signed the order 9/30 and the windows were installed 10/31. Mike has been available throughout the process.

Response

Champion of Atlanta Michael S., thank you for choosing Champion of Atlanta and for your detailed feedback! We're thrilled that Mike represented us well and that you appreciate our Ohio-based manufacturing. It's great to hear about the timely installation and the crew's professionalism. We apologize for the window cleaning oversight and will address this with our team. Your satisfaction with our materials, workmanship, and value means a lot to us. We're especially pleased that Mike and our short turnaround time exceeded your expectations. Thank you for recognizing Mike's exceptional service. We hope you'll consider Champion for any future home improvement needs, including LeafGuard brand.

Frank H.

Verified · Eastanollee, GA · Nov 01 2025

From the salespeople to the installers, all new there jobs very well. All were professional and polite

Response

Champion of Atlanta Frank H., thank you for your glowing review of Champion of Atlanta! We're thrilled that our entire team, from salespeople to installers, impressed you with their professionalism and expertise. It's wonderful to hear that Kristopher and our installation crew exceeded your expectations. We appreciate your recognition of their excellent work. We've noted your comment about the kitchen window full screen replacement and will ensure it's addressed promptly. Your satisfaction is our priority, and we're grateful for your business. Thank you for choosing Champion for your home improvement needs!

Princy J.

Verified · Kennesaw, GA · Oct 30 2025

Excellent professional work

Response

Champion of Atlanta Princy J., thank you for your glowing review of Champion of Atlanta! We're thrilled to hear about your excellent experience with our professional work. It's wonderful that you were satisfied with both the workmanship and the clean-up afterwards. We appreciate you recognizing our electrician and door and window installers for their outstanding service. It's great to know your neighbor has already contacted us, and we look forward to potentially assisting you with your future bath remodel, kitchen remodel, or sunroom projects. Thank you for choosing Champion and for your strong recommendation!

Erez H.

Verified · Alpharetta, GA · Oct 27 2025

The beginning of the process was slow and as a result it took the door almost 3 months to arrive.

Response

Champion of Atlanta Dear Erez H., thank you for your detailed feedback on your experience with Champion of Atlanta. We sincerely apologize for the slow start and extended delivery time of your door. We're also concerned about lack of follow-up after the sale. Rest assured, we'll address these issues to improve our service. We're pleased to hear that our office staff, installation crew, and quality of work met your expectations. We appreciate your suggestion about expanding our door options for smaller spaces. Your satisfaction is our priority, and we're grateful for the opportunity to serve you. We'll strive to enhance our communication and efficiency in future projects. Thank you for choosing Champion.

Marion W.

Verified · Lagrange, GA · Oct 13 2025

I like the windows they produce

Response

Champion of Atlanta Marion W., thank you for your positive feedback about Champion Corporate and Champion of Atlanta! We're delighted that you like our windows and had a great experience with Kristopher Chavez. Your satisfaction with our team's professionalism, knowledge, and installation quality is wonderful to hear. We appreciate your honesty about the areas where we can improve, particularly in communication. Rest assured, we'll work on enhancing this aspect of our service. While you're unsure about the material quality at this early stage, we're confident you'll be pleased as you enjoy your new windows. Thank you for choosing Champion, and please don't hesitate to reach out if you need anything in the future.

Staci S.

Verified · Atlanta, GA · Oct 12 2025

Poor communication , need better onsite management , issue arose and I had to fix it myself

Response

Champion of Atlanta Staci S., thank you for your candid feedback about your experience with Champion Corporate and Champion of Atlanta. We sincerely apologize for the poor communication, lack of onsite management, and the issues you encountered. We're particularly concerned about the window chips and that you had to resolve problems yourself. This falls far short of our standards. While we're glad you found our installation crew competent, we clearly failed in many other areas. We take your comments about the long wait time, communication issues, and overall quality very seriously. We'd like to address these problems and make things right. Please allow us to follow up with you directly to discuss how we can improve and resolve your concerns.

Nancy B.

Verified · Alpharetta, GA · Oct 11 2025

The order took way too long from signing the contract until install. I felt “ghosted”:no follow up until I tracked down someone in the company.

Response

Champion of Atlanta Nancy B., thank you for your detailed feedback. On behalf of Champion Corporate and Champion of Atlanta, I sincerely apologize for the extended delay and lack of communication you experienced. This falls far short of our standards, and we're deeply sorry for the stress and inconvenience it caused. While we're pleased that Robert was helpful and that you're satisfied with the door and installation crew, we recognize that our office staff's responsiveness and scheduling process need significant improvement. We take your concerns seriously and will use your feedback to enhance our communication and project management. We appreciate your patience and hope to regain your trust in the future, especially as you consider window improvements.

Review in Newnan, GA

Verified · Newnan, GA · Oct 07 2025

At this point, I would definitely not recommend.

Jeffrey C.

Verified · Atlanta, GA · Oct 02 2025

Extremely professional to work with

Response

Champion of Atlanta Jeffrey C., thank you for your glowing review of Champion Corporate and Champion of Atlanta! We're thrilled to hear that every aspect of your experience was '100% PERFECT.' Your praise for Michael Bradley and our entire team's professionalism and knowledge is truly appreciated. It's wonderful to know that our installation crew, office staff, and workmanship all exceeded your expectations. We're grateful for your referral to Alisa and look forward to assisting you with your future window needs. Your satisfaction in 'every area' motivates us to maintain this level of excellence for all our customers. Thank you for choosing Champion!

Kathy H.

Verified · Cleveland, GA · Sep 26 2025

The entire staff was professional, very knowledgeable about the product, meticulous with their work, courteous and friendly. Our sunroom is amazing.

Response

Champion of Atlanta Kathy H., thank you for your glowing review of Champion of Atlanta! We're thrilled that your sunroom exceeded expectations and that you had such a positive experience with our entire team. It's wonderful to hear that Luke, Dean, Dan, and our electricians provided exceptional service. Your praise for their professionalism, knowledge, and meticulous work is truly appreciated. We're especially pleased that our installation crew went above and beyond, addressing every detail to your satisfaction. At Champion Corporate, we strive for excellence in all areas, and it's gratifying to know we achieved that for you. Thank you for choosing Champion Windows, Leafguard, and The Bath Authority. We hope you continue to enjoy your amazing new sunroom!

Charlene G.

Verified · Lithia Springs, GA · Sep 19 2025

Looks good. Insulated. Employees seem to care

Review in Bremen, GA

Verified · Bremen, GA · Sep 19 2025

The workers were very professional and did a great job.

Barbara N.

Verified · Marietta, GA · Sep 13 2025

Sloppy installation of $4000+ doors. Charging $130 to come take care of windows that have issues. Paid top dollar for warranty and still have to pay $130 to have issues taken care of. Very dissatisfied!!

Tyrone M.

Verified · Hampton, GA · Updated Sep 05 2025

Their windows are top quality.

Response

Champion of Atlanta Tyrone M., thank you for your glowing review of Champion Corporate and Champion of Atlanta! We're thrilled to hear that our windows met your high standards for quality. It's wonderful to know that our team, especially Hassan and Tyrone, provided exceptional service throughout your experience. We appreciate your feedback on our prompt issue resolution and the professionalism of our installation crew. We're glad we could address the few missed spots quickly. Your satisfaction with our products, from windows to potential screen rooms and siding, means a lot to us. Thank you for considering us for future projects and for recognizing the value in our work. We're honored to have earned your trust and look forward to serving you again.

Dhirajlal P.

Verified · McDonough, GA · Sep 04 2025

Yes

Barbara H.

Verified · Smyrna, GA · Sep 02 2025

No

Rain B.

Verified · McDonough, GA · Sep 02 2025

The windows are beautiful and will help with heating this winter.

Trish H.

Verified · Auburn, GA · Aug 31 2025

I’m loving the door and the panel glass each side of the door I’ve to get use to it being bigger than the one had . I’ve had neighbors to tell me how much they love the new door. Also I thought that someone was going to put a Champion sign in my yard??

Susan B.

Verified · Lawrenceville, GA · Aug 31 2025

The professional salesman. Simon knew his product and did a wonderful job

Eduardo G.

Verified · Lawrenceville, GA · Aug 30 2025

The installations guys they were friendly and knew what they were doing very knowledge.

Review in Atlanta, GA

Verified · Atlanta, GA · Aug 30 2025

I enjoyed the professional of the installers and the excellent job quality that were performed.

Christine W.

Verified · Atlanta, GA · Aug 30 2025

Everyone was very professional drone sales, measurements to installations.

Response

Champion of Atlanta Christine W., thank you for your glowing review of Champion of Atlanta! We're thrilled that you had such a positive experience, from sales to installation. It's wonderful to hear that Ronnie provided excellent service and that our installation team exceeded your expectations. We appreciate your feedback about the burglar bars and will use this to improve our communication. Your satisfaction with our products and services is our top priority at Champion Corporate. We're excited that you're considering additional projects and look forward to serving you again in the future. Thank you for choosing Champion Windows and for recommending us to others!

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