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Yankee Home Improvement

477 ratings
36 Justin Drive, Chicopee, MA 01022(413) 341-5259
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About this company

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Yankee Home Improvement

Born from the belief that improving your home should be a stress free and enjoyable experience, Yankee Home was established. Founder Ger Ronan was himself a victim of an unscrupulous contractor many years ago set out to create a home improvement company that would become the most referred contractor in New England. Committed to the philosophy of “customers for life” they have become the preferred contractor for most major warehouse clubs. More

GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2018, 2019
Feedback Milestone
7-Year Anniversary
2019 - See more

Types of work

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Window & door replacement (2231)

Insulation (2169)

Gutter installation (2156)

Roofers (2146)

Projects

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Photos

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Yankee Home Improvement

Review by

Yankee Home Improvement is the real deal! In a world full of impostors and companies willing to take advantage of people, Nate and the crew at Yankee set the standard for awesomeness and professionalism. The quality of craftsmanship on our window, along with the expert installation made this the most...
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    • Yankee Home Improvement

    Review by

    This is the second project we Have had done by YHI and they have always been professional, knowledgeableand efficient in their work without pressuring the client to take on the project.Both staff and workers have been friendly and helpful and in both cases have gone above and beyond what was expected....
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    • Yankee Home Improvement

    Review by

    They do what they say they'll do. I'm satisfied with the end-result and the work ethic of the installers Steve and Ray, and the coordinator, Alaska.
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    • Yankee Home Improvement

    Review by

    I was very pleased with the attitude and the professionalism when I communicated with the people.
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    • Yankee Home Improvement

    Review by

    The new doors completely transformed the appearance of our home. We are so satisfied with the products, process and performance of the Yankee Home Improvement team. From the initial contact, to the sales visit to the installation and then the follow up afterwards, it was 100% perfect.
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    • Yankee Home Improvement

    Review by

    We were very pleased with the workers and the work. They arrived when they said they would. Had everything they would need before they started the job. They were very polite and cleaned up everything. They were done in record time. Love our new windows!
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    • Yankee Home Improvement

    Review by

    Yankee Home Improvement was excellent. They were timely, professional, and great to work with.
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    • Yankee Home Improvement

    Review by

    Dealing with the people from the office was always a wonderful experience as was talking to the foreman and the engineer but we were not impressed with the workers that came and their lack of full clean up. We were also not impressed with the fact we had to call to get the dumpster taken away because...
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    • Yankee Home Improvement

    Review by

    Great overall experience. No issues at all. Great value for the money. Would highly recommend.
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    Affiliations

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    • GuildQuality

    More about Yankee Home Improvement

    As a GuildQuality Guildmember, Yankee Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Yankee Home Improvement in Springfield, MA; Pittsfield, MA; Chicopee, MA; Westfield, MA; Greenfield, MA; Holyoke, MA; Easthampton, MA; Worcester, MA; West Springfield, MA; Enfield, CT; and 369 other cities in Massachusetts, Connecticut, Vermont, New Hampshire, New York, and 1 other state.

    In this report, Yankee Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in September 2012. In that time, 1,403 out of 2,416 customers (58%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2019.

    If you are a Yankee Home Improvement customer, and if Yankee Home Improvement completed work for you after September of 2012 but you haven't yet received a survey, please let us know.

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