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Yankee Home Improvement

312 ratings
36 Justin Drive, Chicopee, MA 01022(413) 341-5259
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About this company

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Yankee Home Improvement

Born from the belief that improving your home should be a stress free and enjoyable experience, Yankee Home was established. Founder Ger Ronan was himself a victim of an unscrupulous contractor many years ago set out to create a home improvement company that would become the most referred contractor in New England. Committed to the philosophy of “customers for life” they have become the preferred contractor for most major warehouse clubs. More

GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2018
Feedback Milestone
10 Consecutive Great Reviews
2018 - See more

Types of work

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Windows & doors (1912)

Gutters (1836)

Roof (1828)

Siding (1825)

Projects

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All project locations are approximate

Photos

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Yankee Home Improvement

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I did consider using Yankee for another project but the estimate was beyond ridiculous. I decided not to do the project at all.
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    • Yankee Home Improvement

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    They did a great job on all 3 jobs I had. I had one defect and they came and fixed it right away. They did a wonderful job.
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    • Yankee Home Improvement

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    The crew was amazing! They were here early, answered our questions, and were clean and professional. They were wonderful!
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    • Yankee Home Improvement

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    We received many window bids but Yankee Home Improvement was way more professional and knowledgeable.
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    • Yankee Home Improvement

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    They are phenomenal. The three young men, Slav, Jay, and John, were marvelous, dedicated, and hard working.
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    • Yankee Home Improvement

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    There is still some work that we have to do, that we weren't expecting to have to do.
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    • Yankee Home Improvement

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    They were very professional and great to work with.
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    • Yankee Home Improvement

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    We found David's presentation to be very informative and professional. He spent a long time educating us on our choices and we are happy with the bathroom he helped us design. The crew they sent out was professional and did an excellent job. We like the customized nature of Yankee Home.
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    • Yankee Home Improvement

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    I will be using Yankee Home Improvement for all my major home renovations from now on!
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    • Yankee Home Improvement

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    The work crew was great. The only issue was scheduling and I could not get anyone (but the foreman) to call me back about scheduling questions concerns that I had
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    Affiliations

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    • GuildQuality

    More about Yankee Home Improvement

    As a GuildQuality Guildmember, Yankee Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Yankee Home Improvement in Springfield, MA; Pittsfield, MA; Chicopee, MA; Westfield, MA; Greenfield, MA; Worcester, MA; Holyoke, MA; Easthampton, MA; Enfield, CT; East Hartford, CT; and 343 other cities in Massachusetts, Connecticut, Vermont, New Hampshire, New York, and 1 other state.

    In this report, Yankee Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in September 2012. In that time, 1,210 out of 2,044 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2018.

    If you are a Yankee Home Improvement customer, and if Yankee Home Improvement completed work for you after September of 2012 but you haven't yet received a survey, please let us know.

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