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Yankee Home Improvement

532 ratings
36 Justin Drive, Chicopee, MA 01022(413) 341-5259
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About this company

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Yankee Home Improvement

Born from the belief that improving your home should be a stress free and enjoyable experience, Yankee Home was established. Founder Ger Ronan was himself a victim of an unscrupulous contractor many years ago set out to create a home improvement company that would become the most referred contractor in New England. Committed to the philosophy of “customers for life” they have become the preferred contractor for most major warehouse clubs. More

GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2018, 2019
Feedback Milestone
10 Consecutive Great Reviews
2020 - See more

Types of work

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Window & door replacement (2345)

Insulation (2293)

Gutter installation (2280)

Roofers (2266)

Projects

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Photos

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Yankee Home Improvement

Review by

I've had two different jobs done by Yankee Home Improvement. I was very satisfied the first time and the last time I've used them.
Yankee Home Improvement

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I am a construction professional and this is the second time I have used them on my personal home.
Yankee Home Improvement

Review by

I am very satisfied that Yankee Home Improvement exceeded my expectations as a customer and I would highly recommend them to anyone.
Yankee Home Improvement

Review by

I am thankful to Yankee Home team: sales, demolition, installation, and customer service, for their thoroughness with the job in my bathroom. The entire staff was patient with all of my questions and curiosities regarding every phase of the project. Although the economics of the project were less than...
Yankee Home Improvement

Review by

They were very professional. If I had any questions they answered them. They did a good job.
Yankee Home Improvement

Review by

Very high pressure sales tactics, must sign right now or risk losing a "limited offer" discount. Outright lied about the interest rate for the available financing. Said it was 7%, turned out to be over 20%. Apparently they're using loan sharks in Florida for financing. Shame on us for not reading...
Yankee Home Improvement

Review by

For the majority of it, I was totally satisfied. They kept me informed all of the time which was great. They were very informative and we would go back to them again.
Yankee Home Improvement

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Everyone at Yankee home was courteous, respectful, and organized throughout our project. When the project was scheduled, the schedule, Alaska, was terrific and accommodating, and when the crew arrived, they were punctual, polite, and professional. David, our project consultant, was amazing and with...
Yankee Home Improvement

Review by

I am very satisfied and would recommend them. The product is great. They are up front and don't try to hide anything. I am very pleased.
Yankee Home Improvement

Review by

These guys were great. Ryan specifically was a big part of why we moved forward with you all. Not only did he demonstrate the value of choosing Yankee Home improvement, but also highlighted the next-steps for us and made the hard part (paying) as seamless as possible. We were kept in the loop between...
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Affiliations

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  • GuildQuality

More about Yankee Home Improvement

As a GuildQuality Guildmember, Yankee Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Yankee Home Improvement in Springfield, MA; Chicopee, MA; Pittsfield, MA; Westfield, MA; Greenfield, MA; Holyoke, MA; Worcester, MA; Easthampton, MA; West Springfield, MA; Enfield, CT; and 375 other cities in Massachusetts, Connecticut, Vermont, New Hampshire, New York, and 1 other state.

In this report, Yankee Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in September 2012. In that time, 1,468 out of 2,540 customers (58%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2020.

If you are a Yankee Home Improvement customer, and if Yankee Home Improvement completed work for you after September of 2012 but you haven't yet received a survey, please let us know.

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