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Yankee Home Improvement

350 ratings
36 Justin Drive, Chicopee, MA 01022(413) 341-5259
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About this company

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Yankee Home Improvement

Born from the belief that improving your home should be a stress free and enjoyable experience, Yankee Home was established. Founder Ger Ronan was himself a victim of an unscrupulous contractor many years ago set out to create a home improvement company that would become the most referred contractor in New England. Committed to the philosophy of “customers for life” they have become the preferred contractor for most major warehouse clubs. More

GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2018
Feedback Milestone
6-Year Anniversary
2018 - See more

Types of work

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Windows & doors (1973)

Gutters (1897)

Roof (1889)

Siding (1886)

Projects

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All project locations are approximate

Photos

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Yankee Home Improvement

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The installers were professional from the beginning to the end. They work well as a team. They cleaned out the area after the installation is done. They are young but it's not their first rodeo. Great job!
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    • Yankee Home Improvement

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    Yankee Home Improvement put in 20 windows for us a couple of months ago, and we called them back out to do our doors. The work and the workers were outstanding. We can't say enough good about them.
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    • Yankee Home Improvement

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    The only problem with the communication was using the wrong phone number. It was resolved quickly.
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    • Yankee Home Improvement

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    A pleasure to work with from start to finish.
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    • Yankee Home Improvement

    Review by

    They are great and my husband thinks so too. They did a great job. They are very neat and picked up after themselves. We were very satisfied.
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    • Yankee Home Improvement

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    Yankee Home Improvement was professional! The crew got the job done in a very expeditious manner. They left the place clean after the project was completed and everything was excellent!
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    • Yankee Home Improvement

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    The experience was great and the work was completed on time. I am extremely satisfied with the result and will consider Yankee Home Improvement for future projects.
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    • Yankee Home Improvement

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    I was very impressed with the quality of the product and the work.
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    • Yankee Home Improvement

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    Overall, they did a great job & very happy with job, materials, and final product. Roofing crew were excellent: skilled, polite, pleasant, respectful. Administrative & sales personnel very pleasant and respectful, but could do a better job in communicating and returning calls more timely, etc. Please...
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    • Yankee Home Improvement

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    Yankee Home Improvement, did give me good quality materials, however, it took a month longer than expected, the install was 2 days, but getting things working properly took another 3 days, I never expected the shower to affect the water pressure in the kitchen, outside the bottom part of window appears...
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    Affiliations

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    • GuildQuality

    More about Yankee Home Improvement

    As a GuildQuality Guildmember, Yankee Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Yankee Home Improvement in Springfield, MA; Pittsfield, MA; Chicopee, MA; Westfield, MA; Greenfield, MA; Worcester, MA; Holyoke, MA; Enfield, CT; Easthampton, MA; South Windsor, CT; and 348 other cities in Connecticut, Massachusetts, Vermont, New Hampshire, New York, and 1 other state.

    In this report, Yankee Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in September 2012. In that time, 1,253 out of 2,105 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2018.

    If you are a Yankee Home Improvement customer, and if Yankee Home Improvement completed work for you after September of 2012 but you haven't yet received a survey, please let us know.

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