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Yankee Home Improvement

492 ratings
36 Justin Drive, Chicopee, MA 01022(413) 341-5259
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About this company

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Yankee Home Improvement

Born from the belief that improving your home should be a stress free and enjoyable experience, Yankee Home was established. Founder Ger Ronan was himself a victim of an unscrupulous contractor many years ago set out to create a home improvement company that would become the most referred contractor in New England. Committed to the philosophy of “customers for life” they have become the preferred contractor for most major warehouse clubs. More

GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2018, 2019
Feedback Milestone
7-Year Anniversary
2019 - See more

Types of work

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Window & door replacement (2292)

Insulation (2240)

Gutter installation (2227)

Roofers (2213)

Projects

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Yankee Home Improvement

Review by

The installers were very professional and did a fantastic job, but we had to have someone come back and fix things on both projects because the wrong items were available at installation. We were also given incorrect information by the salesman which ended up costing us a couple hundred dollars in supplies...
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    • Yankee Home Improvement

    Review by

    I am very satisfied with Yankee's work Workers left the site very clean. Representatives have followed up several times since completion of the job.
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    • Yankee Home Improvement

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    They did a good job at a good paces.
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    • Yankee Home Improvement

    Review by

    This very friendly and organized company follows every step of the way. I love my new window and slider. They are both of excellent quality. And thank you also for the delicious dozen cookies!.
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    • Yankee Home Improvement

    Review by

    Yankee Home did a great job in all facets involved with our new tub/shower. The workmanship was done with great attention to detail, our questions were answered, and the staff communicated with us effectively. My wife and I are very pleased with everything.
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    • Yankee Home Improvement

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    Prompt and professional. Very courteous and adhered to all of our needs.
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    • Yankee Home Improvement

    Review by

    Yankee Home Improvement is the real deal! In a world full of impostors and companies willing to take advantage of people, Nate and the crew at Yankee set the standard for awesomeness and professionalism. The quality of craftsmanship on our window, along with the expert installation made this the most...
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    • Yankee Home Improvement

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    This is the second project we Have had done by YHI and they have always been professional, knowledgeableand efficient in their work without pressuring the client to take on the project.Both staff and workers have been friendly and helpful and in both cases have gone above and beyond what was expected....
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    • Yankee Home Improvement

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    They do what they say they'll do. I'm satisfied with the end-result and the work ethic of the installers Steve and Ray, and the coordinator, Alaska.
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    • Yankee Home Improvement

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    I was very pleased with the attitude and the professionalism when I communicated with the people.
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    Affiliations

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    • GuildQuality

    More about Yankee Home Improvement

    As a GuildQuality Guildmember, Yankee Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Yankee Home Improvement in Springfield, MA; Chicopee, MA; Pittsfield, MA; Westfield, MA; Greenfield, MA; Holyoke, MA; Easthampton, MA; Worcester, MA; West Springfield, MA; Enfield, CT; and 372 other cities in Massachusetts, Connecticut, Vermont, New Hampshire, New York, and 1 other state.

    In this report, Yankee Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in September 2012. In that time, 1,423 out of 2,487 customers (57%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2019.

    If you are a Yankee Home Improvement customer, and if Yankee Home Improvement completed work for you after September of 2012 but you haven't yet received a survey, please let us know.

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