jgnv

Keith Lonzo did an excellent installation!

The team did a wonderful job removing, installing and cleaning up! And so fast.

It has now been over 7 weeks since the installers installed a broken window into my home without consulting me. It was supposed to be fixed within a week. After making over a dozen phone calls I have yet to find out when this broken window will be replaced and how much money will be returned. I own a home improvement business and I have never and would never do this to a customer. This has been the worst customer service experience imaginable.

Great quality, responsive service

Very timely & professional.

Good order process, fast delivery, good installation team

Prompt responses, great work, and even fixed a minor issue in a timely manner no questions asked

Sales consultant was very knowledgeable and thorough.i The installers were friendly and very neat

Each step of the process has been easy and the windows look great.

It's been over a month since the installation of 5 window. One of which was broken when installed and we were told it will be fixed in a few weeks. No communication from your company until I posted about it on your FB account. And still I am waiting for it to be fixed.

Easy to get an appointment. Professional installers. Cleaned up and took away old windows.

the sales person could not tell the cost of a window when 1 is free I had 8 done a few years agio
Now 6 half moon & 6 double hung

Not happy. Never got a response from Jeff Beck as well

The crew that came to our house was very efficient, extremely friendly, and personable. I think Window Nation - Pittsburgh, PA did a very good job, and they cleaned up well after themselves.

I’m satisfied with the windows I selected.

They were fast knew exactly each ones job, no standing around and were very nice. The finished job was great. I love my new windows.

Very quick to get someone out for a quote, taking measurements and getting us scheduled for install.

I think 1 small window for 1,600 was way too much. Also flies and ants are still getting in. Not fond of the bottom metal as my cats can no longer sit there. The right lock won’t secure window, completely.

Very fast & clean installation.

Getting any type of service or question on my windows requires me to call repeatedly
Until my 1 scheduling rep is available. They never call me back. I have a service from my installation that still needs done and I have waited over 3 weeks for a call back

Promises were not met. Part of the agreement was I was supposed to receive tickets to Pittsburgh Penguins game. I received 2 dates to choose from and picked one. I had to follow up 3 times to get a response only to be told tickets were no longer available and I would be provided with future dates. To this day I have not heard a peep.

trying to get Service out here, nobody returning my phone calls and the rudeness of the salesman when I was calling him for about a problem other than what he jumped to the conclusion it was and the difficulty in getting my daughter‘s gift cards for referring us and my gift card because I never received the penguin tickets. Customer Service was not very good.

Had problems and they weren’t resolved.

Love my new front door! Will for sure have more work done by window nation!!