I did refer, but I never got my gift card.

Hi there, I have had a few issues with the contract benefits and installation of my windows. Frank Nemec was my sales person and was so focused on the free Penguins Hockey tickets and vacation voucher from Destination Motivation that he mistakenly listed my bathroom window with a code not OBS. I did not know what that meant until the windows were installed. I know I specifically asked for the window to not be clear, now I know this is the opposite of Not OBS. I got an installation quote from Frank Nemec and waited until I saved the money to avoid the inflated APR on a monthly plan. At that point I was told it was too late to get the Pens tickets because it was the end of the season. I went online and personally bought tickets to two more games that season. Who used my tickets? The vacation "voucher" is a scam to lure people into paying more for a trip than they would if they booked on their own. I tried to use it and the number of phone calls and emails was exhausting. After the installation, I got an invite to review the company from Ed Hudzinski. I wrote to him twice explaining I needed the window replaced in my bathroom because the wrong one was ordered. He did not reply. I then wrote to corporate and was able to get support from Demetrius Marbury. After many weeks of continued communication I was told the window would be delivered and installed. Someone from the business replaced the window quickly. I was told that my neighbor Lu Ann Abelson at 209 Adeline would get her $250 referral fee. She has still not received it. Please send that to her. I would also like the free tix to see the Pens during their next season. Please call if you want more details. 631-848-0038 Jamie Tattersall

I had 30 windows installed by Window Nation, one of which was completely shattered. I was told that the next day someone would call and schedule a replacement of the glass, but no one ever called. It took me six weeks to finally get a hold of somebody. They said that they would charge me for the glass. I told them it wasn't my fault, and we went back and forth. I finally got confirmation that they would replace it at no cost, but I still have yet to hear back about when, even though I was told it would be the first week of June. I am extremely dissatisfied.

Overall the process was okay. The team was actively working on the areas when we toured the finished product.

After they left I noticed that the caulking was subpar and the door threshold was loose and not satisfactory.

Professional job, very satisfied.

Don’t make promise of $100. Restaurant gift card just for consultation! We never received anything

Very excellent installers!

Friendly staff, from the quote to measurements, to installer, all staff were friendly and professional

We had been recommending WN but now since we have an unresolved issue we have ceased to recomend. Keeping in mind we are not sure if the issue is material related, installation related or a different issue, but no one has communicated with us since pictures and info of the icing/moisture issue was submitted

I thought the framing inside the windows would be replaced as well. The workers said it wouldn't be and I checked the contract and it wasn't included. I thought I had mentioned it, but I guess I forgot to make sure it would be before signing the contract.

jgnv

Keith Lonzo did an excellent installation!

The team did a wonderful job removing, installing and cleaning up! And so fast.

It has now been over 7 weeks since the installers installed a broken window into my home without consulting me. It was supposed to be fixed within a week. After making over a dozen phone calls I have yet to find out when this broken window will be replaced and how much money will be returned. I own a home improvement business and I have never and would never do this to a customer. This has been the worst customer service experience imaginable.

Great quality, responsive service

Very timely & professional.

Good order process, fast delivery, good installation team

Prompt responses, great work, and even fixed a minor issue in a timely manner no questions asked

Sales consultant was very knowledgeable and thorough.i The installers were friendly and very neat

Each step of the process has been easy and the windows look great.

It's been over a month since the installation of 5 window. One of which was broken when installed and we were told it will be fixed in a few weeks. No communication from your company until I posted about it on your FB account. And still I am waiting for it to be fixed.

Easy to get an appointment. Professional installers. Cleaned up and took away old windows.

the sales person could not tell the cost of a window when 1 is free I had 8 done a few years agio
Now 6 half moon & 6 double hung

Not happy. Never got a response from Jeff Beck as well

The crew that came to our house was very efficient, extremely friendly, and personable. I think Window Nation - Pittsburgh, PA did a very good job, and they cleaned up well after themselves.