Since 2002, customers just like you have depended on us for quality Pittsburgh replacement windows, doors, roofing, gutter protection, and vinyl siding. Best of all, we back our products with industry leading warranties. You can count on attention to detail when you choose us. That's because we provide you with the same reliable level of service we would give our family members. Experience the Universal difference for yourself and see why you'll be saying, "I Love My Windows!"
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Owens Corning (8)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Universal Windows Direct of Pittsburgh relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Universal Windows Direct of Pittsburgh in Pittsburgh, PA; Greensburg, PA; Butler, PA; Washington, PA; Mc Keesport, PA; Aliquippa, PA; Allison Park, PA; Penn Hills, PA; Gibsonia, PA; Cranberry Twp, PA; and 156 other cities in Pennsylvania and West Virginia.
In this report, Universal Windows Direct of Pittsburgh has published a summary of the customer feedback they've received since they joined GuildQuality in October 2017. In that time, 229 out of 539 customers (42%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2019.
Universal Windows Direct of Pittsburgh surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Universal Windows Direct of Pittsburgh customer, and if Universal Windows Direct of Pittsburgh completed work for you after October of 2017 but you haven't yet received a survey, please let us know.
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