Universal Builders specializes in storm damage repair/replacement of Roofing Systems, Gutters and Siding. Hail and wind can cause extensive problems for property owners. Whether it be a damaged roof, damage below the roof line, or damaged siding, the Universal Builders Team is committed to assisting and educating our clientele on the industry's most quality restorative building process. Our dedication to you combined with our experience in property insurance claims, we confidently ensure that every customer receives what they deserve as a property owner; exceptional service, trust and the professional installation of unsurpassed quality. Our project managers can assist you with all aspects of the claims process and act as your personal general contractor, coordinating every facet of the exterior restoration process. Our project managers will meet with your insurance adjuster on the property to ensure that you receive a fair and accurate claim settlement.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Roof repair (1168)
Owens Corning (771)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Universal Builders of America, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Universal Builders of America, Inc. in Charles Town, WV; Chester, VA; West Chester, PA; Charleston, WV; Stafford, VA; Sudbury, MA; Glen Allen, VA; Leesburg, VA; Chesterfield, VA; Indianapolis, IN; and 119 other cities in Virginia, Massachusetts, Pennsylvania, Texas, Ohio, and 7 other states.
In this report, Universal Builders of America, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in September 2013. In that time, 588 out of 1,209 customers (49%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2018.
Universal Builders of America, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Universal Builders of America, Inc. customer, and if Universal Builders of America, Inc. completed work for you after September of 2013 but you haven't yet received a survey, please let us know.
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