Mia was very informative, kept in contact and answered all of my questions.
The builder was good, but their preferred loan provider is horrible. -5 stars for them.
Their home lender team and purchasing process was 100%. Once I moved in, the rest of the service was horrible.
Everything went well at first, both in terms of the transaction and customer service. Steven Howell was an incredible individual to guide us through this. The home wasn't finished correctly. Sometimes it takes some time living in the home to see the things that are not completely right.
I would recommend Starlight homes. They ensure that you are completely satisfied with everything.
Easy to work with and quality work
Thank you for giving a young family a way to buy in this impossible market
Starlight Homes homes are extremely basic with no basic amenities, so be prepared to spend a lot of money when you first move in.
We really thought the dream of home ownership was going to be out of reach for us for a few years. When I tell you we are grateful for a builder who understands the market and has made a way for families to own a beautiful new home at an affordable price, we are only skimming the surface. From the morning we discovered Starlight to that first phone call a few minutes later and the same day meeting on site with Caressa, our salesperson, to the in-person walk-throughs with Paul, our construction manager, we have been well taken care of. We have been super pleased with the service and communication. Our purchase process and closing moved at lightning speed and Caressa and Paul were both a key part of making that happen. Paul has also been amazing about following up with us after closing to ensure everything is as expected and any items that needed to be addressed have been resolved to our satisfaction. We would definitely recommend Starlight Homes!
We are very pleased with the overall process. It felt like a seamless process which calmed our nerves as first time buyers. We fell in love with our Starlight home as soon as we saw it.
I would recommend all of the Starlight team to anyone. They made our experience very easy and enjoyable. Everyone we came into contact with were very professional and easy to deal with.
The construction warranty for other builders is ten years, Starlight Homes is only six years.
The communication was good. They worked well with me when I moved from a different state to my new home.
The staff at this location was professional, informative, and easy to communicate with. The two who worked alongside me the most, Spencer and Gloria, were amazing. I would highly recommend the company to others.
Starlight Homes is comparable to a new construction "fixer-upper". They tell you "What you see is what you get" and what you get is a house that doesn't have paint on all of the walls, no shower rods, blinds, floors & garage are not sealed, and the backyard is nothing but dirt.
Experience was frustrating overall
They were very accommodating from the first time I toured the home to the times when I went back out to tour again. They were very responsive and answered any of my questions. That includes Alec, the builder/project manager, who has been wonderful.
I liked how smooth the process was. I liked dealing with them.
Our experience with the sales agent and Staright Homes was pretty bad. The sales agent, Sue Ellen Banko, was absent and did not give us the information that we needed.
Our experience buying a new home was nothing short of exceptional. From start to finish, the process went as well as it could be, thanks to the team at Starlight Homes.
I would recommend Starlight Homes, because it is a nice community but I definitely will say some of sales people can leave out some important information when selling the properties. So ask as many questions as possible
Not a big fan of the 1 sink in the master bathroom or no enclosed toilet
I have recommended Starlight (Tyson Townhomes, specifically) to many people. So easy to work with and the process was completed in record timing! Very great experience as first time homebuyers. Everyone we encountered was kind, easy to work with, knowledgeable, and attacked any concerns quickly. I’d specifically recommend anyone to speak with Ginny. She was awesome.
I am thankful that my friend referred me to Starlight Homes. Now I get to be their neighbor and we are enjoying our new home.
Starlight Homes is not helpful once the house is sold.