For over 26 years, Philbin Construction has been exceeding the expectations of our clients. We are very proud to say that well over 90% of our projects come from repeat clients and referrals. We are a full-service design and build remodeling firm, serving the Chicagoland area from our new showroom location in Mokena, Illinois. What exactly does design and build mean to you? It means that you will work with one professional, one company, and a clear, shared vision of your goals. We have experienced designers, project managers, and craftsmen, ready to make your dream residential or commercial remodeling project a reality.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Design build remodel (42)
Interior upfit (36)
Bathroom remodeling (23)
Kitchen remodeling (17)
Master bathroom (5)
Basement remodeling (4)
Countertops & stone - custom (3)
Deck building & maintenance (3)
Exterior remodel (2)
Chimneys & fireplaces (1)
General repairs (1)
Laundry rooms (1)
Remodeling & renovation (1)
Screen porch (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Philbin Construction & Remodeling Co. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Philbin Construction & Remodeling Co. in Frankfort, IL; Orland Park, IL; Mokena, IL; Tinley Park, IL; Homer Glen, IL; New Lenox, IL; Lockport, IL; Palos Park, IL; Oak Lawn, IL; Chicago, IL; and 16 other cities in Illinois.
In this report, Philbin Construction & Remodeling Co. has published a summary of the customer feedback they've received since they joined GuildQuality in June 2017. In that time, 68 out of 90 customers (76%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2019.
Philbin Construction & Remodeling Co. surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Philbin Construction & Remodeling Co. customer, if your project doesn't match the above exceptions, and if Philbin Construction & Remodeling Co. completed work for you after June of 2017 but you haven't yet received a survey, please let us know.
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