GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Kitchen remodeling (503)
Bathroom remodeling (433)
Basement remodeling (44)
Bedroom remodel (19)
Home remodeling (15)
Laundry rooms (13)
Cabinets - custom (9)
Window & door replacement (8)
Chimneys & fireplaces (5)
Exterior remodel (5)
Master bathroom (5)
Sunrooms & patio enclosures (4)
Deck building & maintenance (3)
Living room remodel (3)
Design build remodel (2)
Dining room (2)
Gutter installation (2)
Closet & garage organizers (1)
Exterior painting (1)
Exterior upgrades (1)
Interior upfit (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Normandy Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Normandy Remodeling in Chicago, IL; Naperville, IL; Hinsdale, IL; Downers Grove, IL; Western Springs, IL; Evanston, IL; Oak Brook, IL; Glen Ellyn, IL; Lagrange, IL; Clarendon Hills, IL; and 165 other cities in Illinois, Michigan and Indiana.
In this report, Normandy Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in April 2006. In that time, 1,472 out of 2,247 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2019.
Normandy Remodeling surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Normandy Remodeling customer, and if Normandy Remodeling completed work for you after April of 2006 but you haven't yet received a survey, please let us know.
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