Moss Building & Design is an award-winning home remodeling company in Northern VA that has established a reputation for excellence in remodeling additions, kitchens, bathrooms and basements. As an award-winning Virginia contractor we know what it takes to transform your house into the home of your dreams. As a result of the countless requests by Moss Building & Design customers who already know and trust the MOSS name, we also offer home services needs including plumbing, electrical, handyman services, and much more.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodel (2873)
Design build remodel (2873)
Kitchen remodel (2873)
Whole house remodel (2873)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Moss Building and Design relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Moss Building and Design in Arlington, VA; Herndon, VA; Fairfax, VA; Alexandria, VA; Oakton, VA; Vienna, VA; Reston, VA; Mclean, VA; Ashburn, VA; Falls Church, VA; and 57 other cities in Virginia.
In this report, Moss Building and Design has published a summary of the customer feedback they've received since they joined GuildQuality in August 2014. In that time, 965 out of 3,061 customers (32%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2018.
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