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Moss Building and Design

4125 Lafayette Center Drive, Suite 100, Chantilly, VA 20151(703) 961-7707
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About this company

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Moss Building and Design

Moss Building & Design is an award-winning home remodeling company in Northern VA that has established a reputation for excellence in remodeling additions, kitchens, bathrooms and basements. As an award-winning Virginia contractor we know what it takes to transform your house into the home of your dreams. As a result of the countless requests by Moss Building & Design customers who already know and trust the MOSS name, we also offer home services needs including plumbing, electrical, handyman services, and much more.

GuildQuality Member
Guildmember
Since 2014
Feedback Milestone
3-Year Anniversary
2017 - See more

Types of work

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Addition (2728)

Bathroom remodel (2728)

Design build remodel (2728)

Kitchen remodel (2728)

Projects

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  • All Projects
All project locations are approximate

Photos

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Showing 1-16 of 137
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Comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment

Centreville, VA on Oct 09, 2017
Excellent service.
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Comment on "Why Moss"

Vienna, VA on Oct 09, 2017
I am already a multiple-repeat customer due several prior excellent experiences with Moss on projects large and small. My latest project was a day of handyman chores, which handled efficiently and expertly by Jeff Hammond. The scheduling process was easy and quick and Jeff's work was, as always, timely...
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Comment on "Recognize Excellence"

South Riding, VA on Oct 04, 2017
Jeff Hammond, (as I mentioned in an earlier email to Michelle Moore) was exceptionally professional, courteous and thorough in both his explanation of the projects and his execution of the work I requested. Jeff arrived on time, got to work immediately, and cleaned up the project areas afterwards. All...
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Comment on "Why Moss"

South Riding, VA on Oct 04, 2017
The response I received to my request for a project estimate was prompt, professional and thorough. I was able to schedule a visit from Jeff Hammond, who discussed my projects with me on site and later performed the work in an extremely professional, pleasant, and time-efficient manner.
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Comment on "Recognize Excellence"

Arlington, VA on Oct 03, 2017
Our handyman Emil did an incredible job. Accomplished everything in a timely manner. His work was clean and detail oriented. Great job!
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Comment on "Why Moss"

Springfield, VA on Sep 27, 2017
Had good experience with Moss in a prior project.
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Comment on "Recognize Excellence"

Chantilly, VA on Sep 13, 2017
Jeff was very courteous. Soft spoken. Also a big plus that ke loved our dog that wanted to help from time to time. I have used Jeff on two small projects and will use him on a third- big or small. He is the face of MOSS for me.
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Comment on "Better Service"

Chantilly, VA on Sep 13, 2017
Can't imagine better service.
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Comment on "Area For Improvement"

Fairfax, VA on Sep 07, 2017
For a project of this size and complexity, there are going to be bumps in the road. Our PM, Bob Keene, was on top of things, communicated to us frequently and helped resolve issues as they arose. Bob made things go as smoothly as you can expect. He is a credit to Moss reputation.
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Comment on "Subcontractor Concerns"

Fairfax, VA on Sep 07, 2017
Your subs were all first rate.
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Affiliations

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  • GuildQuality

More about Moss Building and Design

As a GuildQuality Guildmember, Moss Building and Design relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Moss Building and Design in Arlington, VA; Herndon, VA; Fairfax, VA; Alexandria, VA; Oakton, VA; Vienna, VA; Reston, VA; Mclean, VA; Ashburn, VA; Falls Church, VA; and 57 other cities in Virginia.

In this report, Moss Building and Design has published a summary of the customer feedback they've received since they joined GuildQuality in August 2014. In that time, 901 out of 2,806 customers (32%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2017.

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