They were great. I had no idea what was happening, they guided me through the process and told me what was going to happen throughout the project.
Areas For Improvement - No areas fell short of my expectations.
Areas For Improvement - Marchese Restoration did not fall short of my expectations.
Areas Of Satisfaction - Marchese Restoration met/exceeded in all areas.
They did a beautiful job to restore my kitchen and family room. I am very pleased.
They did a great job and were great to work with.
Areas Of Satisfaction - Marchese Restoration exceeded my expectations with communication. They did the job very well.
Very satisfied with the project
Areas For Improvement - I can not think of any improvement needed. My project was handled perfectly in every manner
Areas Of Satisfaction - Everything - communication and work,anship
Cannot recommend highly enough
Areas Of Satisfaction - In every area they exceeded my expectations
Additional Comments - Cannot recommend Marchese highly enough. They are the best.
I am very pleased with the work and have "Shown off" the restoration of my basement to friends & family.
It was very easy to do business with Marchese Restoration. They were extremely responsive and focused on getting the job done!
Areas Of Satisfaction - Excellent communication and appointment timeliness - greatly appreciated during a stressfull time.
They were amazing all around with every interaction and every employee!
Areas For Improvement - They never fell short of my expectations.
Areas Of Satisfaction - I was very pleased with everything they did!
Additional Comments - Great experience very great quality of work and professionalism
Areas Of Satisfaction - They were very understanding of me and my husband’s schedule and they went out of there way to accommodate us.
Overall, they did an excellent job. There were a few things that they could have done better, but these were what could be called “nit picking”
Appointments & Meetings - They were typically very focused on getting the job done and worked on weekends to accomplish their task as quickly as possible.
Communication - They did a good job keeping me updated and provided weekly reports on their progress.
Contractor Knowledge - They were very knowledgeable in all aspects of the repair process
Employees Professionalism - Totally professional and always courteous
Process Explanation - They were excellent in explaining things to me as I am not very knowledgeable about all the various tasks that had to be performed
Trust - I totally trusted Marchese from day one. I think they are honest and professional. I did not trust some of their competitors. Which iscwhy I chose Marchese.
Work Done Right - Again, overall their work was excellent. They often made improvements that they did not have to by contract. There were minor details that could have been improved on, but that does not diminish their final product.
PM Communication - Excellent manager who always treated me respectfully and was very responsive when I needed him.
Areas Of Satisfaction - They exceeded my expectations many times. I asked to put blinds up in two windows and they put them up in every window in the house. The window trim work is spectacular. All the doors align perfectly. The two bathrooms tile work was flawless. The drywall was hung straight and without lumps. And , much more. Their workmanship.was really impressive.
Additional Comments - Anyone looking for a contractor they can trust and one who doesn’t try to scam you , doesn’t need to look any further than Marchese. They are not perfect, but they are really good and can be trusted.
They didn't finish everything or hang my drapes back.
They were the best!
Employees Professionalism - They were a great, polite, and very nice bunch of guys!
Areas For Improvement - They were great!
Areas Of Satisfaction - They did a beautiful job!
Additional Comments - I would recommend them 100%.
They are an outstanding contractor, and I would deal with them anytime.
Areas Of Satisfaction - They met/exceeded my expectations in all areas.
Additional Comments - They were so great. I would like them to do other things for me, but they only work with USAA.
Very professional and friendly
Areas For Improvement - I enjoyed working with them.
Areas Of Satisfaction - They definitely met my expectations in everything they did. I was very impressed with the whole project.
They were very concerned about my satisfaction.
Post-job Clean Up - The clean-up was wonderful.
PM Communication - He explained well.
Areas Of Satisfaction - They did a fantastic job.
The service was good.
Overall I could not have asked for more.
Areas Of Satisfaction - The crew's efficient way of moving around each other without interfering in the relatively small area of my first floor.
Additional Comments - Each and every crew member be it Marchese's own or those of their handpicked sub-contractors were pleasant and courteous.
Great to work with. I would definitely would recommend to others.
Appointments & Meetings - Techs were on time every day of project.
Communication - Couldn't have been any better. Keep me abreast of what was in the plan
Contractor Knowledge - All the techs seemed knowledgeable of their particular job.
Cooperative And Responsive - Excellent!
Employees Professionalism - Seemed to be top notch to me.qq
Process Explanation - Project manager reviewed the job with me.
I would not recommend Marchese Restoration to a friend.
Subcontractors Professionalism - The carpet vendor and the asbestos removal company were great! Informative, professional, respectful and did a great job.
Areas Of Satisfaction - Paint- met expectations. The carpet Vendor exceeded my expectations. The asbestos removal contractor exceeded my expectations.
Additional Comments - This was the first time I worked with a contractor, so perhaps my expectations were unreasonable, I'm not sure.
I would definitely recommend Marchese Restoration because of the way they completed the work and the way they respected my house. They cleaned up well. Everyone that I dealt with had manners, was very polite, was prompt and courteous, and got the job done quickly.