For more than 20 years, Swing Line Windows has been the Pittsburgh home remodeling company you've relied on for high quality, name brand replacement windows, exterior entry doors, storm doors, vinyl siding and roofing products at affordable prices. Swing Line Windows has taken the step into the next generation and has grown not only as a company but as a family, which is why we chose to become Legacy Remodeling, Inc. The name may have changed, but the commitment to excellent quality and service you have come to expect continues. A Legacy of Excellence in Home Remodeling More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Windows & doors (979)
James Hardie (29)
Design build remodel (6)
Basement remodel (4)
Kitchen remodel (4)
Owens Corning (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
They stuck to their schedule and kept us updated on the progress of getting us scheduled. They provided a good work crew and we are very happy with them.
The work was doze fine. We are satisfied with the windows. They are working as per my expectations.
Professional and highly knowledgeable sales crew. Quality of product appears to be very nice. Installation crew did a great job considering the age of our house and the complications that arose.
Paul Skivington did a fantastic job from start to finish on our project.We are quite pleased and quite proud of our "new" 28-year old home.
I ordered a window and the sales guy didn't write down what I wanted to be ordered. Instead, he ordered what they thought I needed.
They did address my problem promptly.
My experience with Legacy Remodeling was the worst customer service experience I have ever had. Legacy Remodeling was argumentative and not customer service friendly.
They were very professional. It all went good.
Legacy Remodeling did a wonderful job.
I am very pleased with the quality of the windows I selected. The quality of the work done by Greg Rufel was outstanding. I was very happy they were selected for my job. I am not satisfied however with the quality ofd the caulking around two of my second floor windows. The other windows were caulked...
As a GuildQuality Guildmember, Legacy Remodeling, INC relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Legacy Remodeling, INC in Pittsburgh, PA; Bethel Park, PA; Upper St Clair, PA; Bridgeville, PA; Wexford, PA; Glenshaw, PA; Washington, PA; Monroeville, PA; Dormont, PA; Coraopolis, PA; and 156 other cities in Pennsylvania, West Virginia and Ohio.
In this report, Legacy Remodeling, INC has published a summary of the customer feedback they've received since they joined GuildQuality in June 2012. In that time, 763 out of 1,181 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2016.
Legacy Remodeling, INC surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Legacy Remodeling, INC customer, and if Legacy Remodeling, INC completed work for you after June of 2012 but you haven't yet received a survey, please let us know.
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