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Hopedale Builders

PO Box 11982, Charlotte, NC 28220(704) 372-2696
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About this company

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Hopedale Builders

When it comes to choosing a renovation company, your options are almost unlimited. But if you ask Hopedale Builders founder Brett Taylor what makes them different than other companies, he’s quick to answer, “Our genuine passion for solving challenging renovation problems with creativity and bringing our customer’s vision to life is what separates us from other builders in Charlotte.” Founded in 1997, Hopedale Builders is dedicated to providing the highest-quality custom renovation with a customer service experience that is unparalleled. Based on their awards and repeat customers, Hopedale is clearly succeeding. As a leader in the Charlotte building and renovation industry for over 15 years, Hopedale Builders provides an exceptional customer service experience with personalized attention to every project they work on, regardless of size. By utilizing the finest renovation craftsmen in the Charlotte metropolitan region, coupled with the industry knowledge to solve complex renovation problems with creativity and expertise, Hopedale builders is able to exceed customer expectations on every project. More

GuildQuality Member
Guildmember
Since 2019
Feedback Milestone
5 Consecutive Great Reviews
2013

Types of work

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Addition (8)

Custom home (5)

Bathroom remodel (3)

New home (2)

Projects

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  • All Projects
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All project locations are approximate

Photos

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Comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment on "Schedule"

Charlotte, NC on Aug 19, 2014
Brett and his team did their best to react to the realities of renovating a home built in 1928, including a crumbling foundation, wavy floors and uneven walls. More important, Brett was very good a communicating what was happening each week and what delays to expect.
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Comment on "Area For Improvement"

Charlotte, NC on Aug 19, 2014
Renovating is tough and unexpected things come up. No delays we experienced in the project were due to anything Hopedale could have anticipated or prevented.
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Comment on "Area Of Satisfaction"

Charlotte, NC on Aug 19, 2014
Quality, quality, quality. In my experience, you get what you pay for. Brett told us how much things would cost and stuck with that price. It was a really good experience.
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Comment on "Area Of Satisfaction"

Charlotte, NC on Jun 21, 2013
I was most satisfied with them doing exactly what we envisioned.
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Comment on "Area For Improvement"

Charlotte, NC on May 20, 2013
They didn't. They pretty much exceeded my expectations in every area!
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Comment on "Area Of Satisfaction"

Charlotte, NC on May 20, 2013
Very easy to work with. Even talked me out of more expensive ideas and presented options to keep me within budget
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Comment on "Area Of Satisfaction"

Charlotte, NC on May 17, 2013
I am very satisfied with the quality of workmanship.
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Comment on "Anything You'd Do Differently"

Charlotte, NC on May 15, 2013
There were probably some things that we would have changed but they didn't have anything to do with what Hopedale Builders presented to us.
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Comment on "Communication"

Charlotte, NC on May 15, 2013
This is the single most important factor in a successful building project. Hopedale's staff is extraordinary in this regard.
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Comment on "Area Of Satisfaction"

Charlotte, NC on May 15, 2013
From beginning to end - a realistic estimate, expert advice, considerate scheduling (we lived AND worked in the home during the project) excellent craftsmanship, quality materials, pleasant and competent tradespeople, attention to detail, seeing each aspect through to satisfactory completion, great communication
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Affiliations

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GuildQuality Partner Affiliations

  • Remodelers Advantage

Other Affilations

  • GuildQuality
  • Better Business Bureau
  • Home Builders Association of Charlotte
  • National Association of the Remodeling Industry (NARI)
  • Remodeler's Advantage

More about Hopedale Builders

As a GuildQuality Guildmember, Hopedale Builders relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Hopedale Builders in Charlotte, NC; Mount Holly, NC; and Charlotte, NE.

In this report, Hopedale Builders has published a summary of the customer feedback they've received since they joined GuildQuality in January 2019. In that time, 19 out of 37 customers (51%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2014.

If you are a Hopedale Builders customer, and if Hopedale Builders completed work for you after January of 2019 but you haven't yet received a survey, please let us know.

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