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Forbes Design Center

26 ratings
1940 Greenspring Drive, Lutherville-Timonium, MD 21093(410) 252-1009
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About this company

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Forbes Design Center

Even the best contractors rely on our expertise to ensure every detail is considered. We work with clients from discussing the vision and reviewing drawings to ensuring accurate measurements and proper installation.

GuildQuality Member
Guildmember
Since 2017
Feedback Milestone
1-Year Anniversary
2018 - See more

Types of work

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Design build remodel (41)

Design services (41)

Roof (18)

Replacement windows (12)

Projects

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All project locations are approximate

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Forbes Design Center

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I think they did a great job, they were very professional and very clean. They are just really good. They are just a great company to deal with.
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    • Forbes Design Center

    Review by

    We are very well satisfied with the professionalism, organizational process, that matched the presentation perfectly. The onsite roofers were knowledgeable, fully efficient in their ability to keep the process moving forward in a timely manner. They answered all of our questions and we are very pleased...
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    • Forbes Design Center

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    I'm happy with everything they've done so far.
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    • Forbes Design Center

    Review by

    I am satisfied with the work that they done.
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    • Forbes Design Center

    Review by

    They were efficient, the work was done on time and the clean up was excellent!
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    • Forbes Design Center

    Review by

    Quick and efficient! We had a rain delay. The company made choices that considered the safety of their crew and our convenience. With that, the job was completed as close to the schedule as was possible. Very pleased with Forbes Design Center.
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    • Comment on "Area Of Satisfaction"

    Nottingham, MD on Mar 08, 2017
    I was most satisfied with the customer service. The materials and the quality was nice but the service was great. They were happy to talk to you no matter what. You didn't have to talk to a robot and it is a family company. You didn't have to leave any messages or anything. They were always answering...
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    Comment on "Lead Source"

    Nottingham, MD on Mar 08, 2017
    A man knocked on my door and I was already roof shopping and the guy was so nice. So, I let him tell me about his company but once he started talking, he was so nice. Thats how I found them and now I have a new roof.
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    Forbes Design Center

    Review by

    The representative that came to my house was courteous and nice. He explained everything that was easy to understand. The materials are the upmost quality. I was happy with the workmanship for what I received. I was happy to have them in my home, in my yard and calling me. I was happy to work with them...

    Response from Forbes Design Center

    Mar 08, 2017
    Amber,
    Thank you so much for all the kind words. It's always wonderful for us to hear when a customer has such a great experience all the way from their first interaction with our marketing team, to our managers, to our installation team. Thank you from the Forbes Design Center family, and Bryan as well.
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    • Comment on "Communication"

    Nottingham, MD on Mar 08, 2017
    They were so nice; it was outrageous. The workers were so nice.
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    Affiliations

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    • GuildQuality

    More about Forbes Design Center

    As a GuildQuality Guildmember, Forbes Design Center relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Forbes Design Center in Baltimore, MD; Westminster, MD; Towson, MD; Ellicott City, MD; Shrewsbury, PA; Hanover, PA; Mechanicsburg, PA; Columbia, MD; Thurmont, MD; Gaithersburg, MD; and 17 other cities in Pennsylvania and Maryland.

    In this report, Forbes Design Center has published a summary of the customer feedback they've received since they joined GuildQuality in January 2017. In that time, 33 out of 52 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2018.

    Forbes Design Center surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Forbes Design Center customer, and if Forbes Design Center completed work for you after January of 2017 but you haven't yet received a survey, please let us know.

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