Having learned the importance of detail and quality control in constructing durable walls Michal Zelubowski founded Five Star Contractors, Inc. in 1999. Understanding the importance of properly installing and integrating windows, doors, and other fenestrations into the building envelope, Michal's brother Robert worked in the window installation business eventually running his own company. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Exterior painting (235)
Commercial construction (215)
James Hardie (108)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Five Star Contractors, Inc relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Five Star Contractors, Inc in West Chester, PA; Kennett Square, PA; Philadelphia, PA; Chester Springs, PA; Avondale, PA; Wilmington, DE; Newtown Square, PA; Downingtown, PA; Landenberg, PA; Greenville, DE; and 52 other cities in Pennsylvania, New Jersey, Delaware and Maryland.
In this report, Five Star Contractors, Inc has published a summary of the customer feedback they've received since they joined GuildQuality in March 2014. In that time, 147 out of 233 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2020.
Five Star Contractors, Inc surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Five Star Contractors, Inc customer, and if Five Star Contractors, Inc completed work for you after March of 2014 but you haven't yet received a survey, please let us know.
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