You could have got a five. There was an issue with the window and the sliding door.
3 screens were cut during siding installation. Tech came early when no one was home and did not call the right person to tell us he was here. Left message to call to schedule. Still waiting for a call back. Also put outside lights in wrong spot. Front not connected correctly. I fixed it.
Work wise not bad but took one star off due to paper work issue. They did not get city approval properly and inspection completed after work. Got email from city couple of weeks ago and called office. Now waiting on completed inspection paperwork.
I had a patio door installed last year. I am very satisfied with it.
I like the doors and windows but they need better customer service.
We would definitely recommend Eurotech to anyone looking for new windows and doors. Everyone we worked with from Eurotech was very accommodating and worked around our schedule, and the work was done when they said it would be done. They cleaned up all their mess. All I can say is our windows are beautiful. We also purchased a new front door which is much much better than our old one. We also purchased a new sliding glass door. Everything is well put together and looks beautiful.
The staff at Euro-Tech does not communicate well with their customers. They will keep switching you to different extensions but never answer the phone or return calls.
The windows are high quality. Installed very efficiently. I have no complaints.
I like the windows and the quality, but their referral system where they call people is obnoxious and border harassment. They called my sister about 20 times after she said no, that is harassment.
I was happy with the windows, the delivery of the product, and the installation. I was concerned with an area, and when I tried to submit materials to the insurance company, the office staff wasn't helpful, but the construction guys were super.
They do excellent work.
Euro-Tech did a good job The guys that came were respectful and did their job.
The windows that were installed were perfect. They did a great job on them. However, the door that I had installed has had issues since the month after it was installed. I've had leaking inside my house for the last 7+ months, and it is still not fixed to this day.
They did a great job.
They did a phenomenal job. They were on time and cleaned up after themselves. I could not have asked for anything more.
they were very helpful and understood everything that needed to be done
Like the windows but communication was not great
We are happy with the work that was done, but the customer service side of the company left a bit to be desired.
We had four really bad windows replaced in the fall. They did such an awesome job, and the windows were so good over the winter, that we ordered windows for the rest of the house to be done.
Just like before everyone from sales, to office staff, to installers was great. Professional and great communication.
They just finished and the windows are great, the trim around the windows exceeded expectations, and we are 100% satisfied.
Thanks to all.
On 01/18/2023 the two window installers showed up around 07:45 am . The team was polite , checked the five windows to be replaced and laid down protection tarp on the carpet in each bedroom. They were professional and friendly . Within two hours the five old windows in the three bedrooms were removed and the new windows were installed. The team then started the process of caulking and installing the material to finish off the installation. The team then vacuumed the carpet in each bedroom and cleaned up the around each window on the outside of the house. Fantastic product and the installers were the best ! Sincerely Lenny Fisher
Just got my windows completed and my house has a whole new look!! The two guys that installed them did a great job and cleaned up everything!! Thanks Euro Tech crew!!
I love both the windows and door I purchased from Euro-Tech. Although I paid more for the door than I would have liked to but the quality of the product is outstanding. The windows and door have transformed my home. I am very pleased with the quality of the product.
I have used Eurotech for both my roof and some new windows. Both times they did a very good job. When they had a change in their schedule they called to see if I wanted to get my work done earlier. The workers were very professional, did a great job, put everything back in the proper place and cleaned up after themselves. I'm very happy with the outcomes.
Areas Of Satisfaction - The workers were friendly and did a good job.
Recognized Excellence - I don't know their names but the men who installed the windows were very nice. My dad has dementia and often says off the wall things and gets in the way because he wants to see whats going on. The men were polite and joked around with my dad referring to him as the boss which made him very happy.
Windows and Door are super quality and were installed professional. We love what we got from Euro-tech.
Recognized Excellence - Our salesman was super as were the installers.
Areas Of Satisfaction - I was most satisfied with the installation. I felt like he should not have been doing the install alone, it was a big patio door and a large project to do alone. He did an exceptional job all by himself.
Recognized Excellence - I would like to recognize the gentleman that came out to do the installation of the patio door. He was our installer twice in the last 7 years. He was very nice and did a great job!