ECCO Remodeling, Inc. dba ECCO Sunroom and Awning, offers sunrooms, screen rooms, pergolas, shade canopies, awnings and decks. We design and build residential and commercial sunrooms, solariums, conservatories, awnings and decks for all of Hampton Roads, Richmond, North Eastern, North Carolina and the Eastern Shore of Virginia. We offer a variety of products that are designed to meet your needs including Three Season and Year Round sunrooms, solariums, conservatories, screen rooms, decks and patios, patio covers and retractable awnings. ECCO is a full service Sunroom and Awning company. We handle electrical, heating and cooling, foundation work, plumbing and finish flooring for our customers. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, ECCO Sunroom & Awning relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of ECCO Sunroom & Awning in Virginia Beach, VA; Chesapeake, VA; Norfolk, VA; Williamsburg, VA; Hampton, VA; Suffolk, VA; Yorktown, VA; Portsmouth, VA; Elizabeth Cty, NC; Newport News, VA; and 12 other cities in Virginia and North Carolina.
In this report, ECCO Sunroom & Awning has published a summary of the customer feedback they've received since they joined GuildQuality in March 2018. In that time, 85 out of 175 customers (49%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2019.
ECCO Sunroom & Awning surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a ECCO Sunroom & Awning customer, and if ECCO Sunroom & Awning completed work for you after March of 2018 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.