Working with the supervisor on the job was nonexistent. When I had a problem, they were slow to respond, and when we try to settle the final bill they were exorbitant. They tried to whip us saying that they'll take me to court and lien my property and I said fine, I was prepared to go to court, and I was prepared to pay them. What was in the contract was fourteen hundred, and we finally agreed because they knew they were on a fruitless effort, so I paid them in full, and they gave me a receipt. I got a nice letter from Mr. Collis saying thank you for the business. I'm hopeful my roof is going to be sound because the rain's going to start this weekend, but I was very, very, very disappointed in my treatment by Collis. The only bright spot was, a young salesman, I believe his name was JT. tall thin boy, good kid, but other than that, the service is nonexistent. And you know, you send a group of Hispanics here, and I'm sure they can speak English, but they won't speak English. They give you the no habla treatment, so you can't have any communication. You can't see how things are really going because they're obviously pretty good at their job, and they're like a whirling dervish. They just come and they get after it. So, I'm thinking and hoping and praying for fourteen thousand dollars, I got a sound roof, but Collis was very, very unprofessional in my opinion. They would follow the plans, put the necessary flashings and equipment. That's what's so disappointing, and the supervisor I had, had my job and another job in the villages. It doesn't make sense. He'd come here first thing in the morning, pat me on the head and leave. And I get a phone call from him asking how things are going. I don't know how things are going, because I can't get up on the roof. I'm eighty-four years old, and I am counting on him. So, that that got us off to a bad start and like I said, that's my big concern. I know the boys can shingle. Those Mexicans, this wasn't their first rodeo. They're good at it, but like anything, they're paid by the job, and they're paid to hustle and get it done, and I'm just hoping that the proper kick outs and everything were installed to make sure I don't have a leak, so I don't have to wind up in court with the Collis Roofing.

Recognized Excellence

Recognized Excellence - Professionally done!

Recognized Excellence

Recognized Excellence - Ken Duquette was very knowledgeable and spent time to inspect my roof and vents to make suggestions that would accomplish the re=roof task securely and effectively. Also following up regularly with the progress of scheduling and installation. The Superintendent was 'Super', can't remember his name off-hand :-) but he was personable and genuinely consciencious on doing the job right, along with his 'super' crew. The crew was amazing, how they worked in unison without chattery, no loud music...it was hot but they came at it to 'do the job and get it done'.

Areas Of Satisfaction

Areas Of Satisfaction - The attention to details, timeliness and cleanup.

Additional Comments

Additional Comments - Best reroof job I've had...and there's been a few.

They did a great job in helping us get back to normal in our house after the most recent hurricane put a tree through our roof. From fixing the roof, repairing drywall and ceiling for a room that had water damage, and repairing our gutters that were damaged, they provided all the expertise needed to get everything back in order and better than before. Appreciated their communication of the process, and the follow through of it there after. They did a great job and we're very happy to be back to normal in our home!

Recognized Excellence

Recognized Excellence - Eddie was awesome to work with and very helpful through the whole process.

Recognized Excellence

Recognized Excellence - The whole team.

Areas For Improvement

Areas For Improvement - None

Recognized Excellence

Recognized Excellence - I would like to recognize Chris Zweifach for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - Collis Roofing met/exceeded my expectations with their quality.

They were very thorough, very very good, and cleaned up after themselves.

Recognized Excellence

Recognized Excellence - I would like to recognize the whole crew for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They did a fantastic job in all areas and met or exceeded my expectations.

Recognized Excellence

Recognized Excellence - The salesman, Chris Zweifach, had exceptional service.

Areas For Improvement

Areas For Improvement - No areas fell short of my expectations. They were fine.

Areas Of Satisfaction

Areas Of Satisfaction - All areas met my expectations.

Additional Comments

Additional Comments - I would talk to anyone who wants to know about them. I was very happy with them.

Excellent work all around. Thank you Christopher, Kai and the crew.

Christopher with Collis Roofing was highly educated on all aspects of the product and work involved. The software used to show the structure and the how much venting could be achieved was very helpful.

Clean

Clean - The crew was clean everyday on site and did a thorough job of cleaning upon completion.

Communication

Communication - Kai, the site manager, was in communication throughout the job with images and details of the supplies required and work being done.

Good service on a new roof

Clean

Clean - Cleanup was good and was done promptly

Communication

Communication - Communication was excellent

Value

Value - Collis did a great job at a very fair price.

I am extremely pleased with the quality of the workmanship on my reroof installation and would not hesitate to recommend Collis Roofing.

Clean

Clean - They cleaned up the worksite everyday.

Professional & Organized

Professional & Organized - All the elements of the roof replacement arrived as scheduled.

Schedule

Schedule - With their decades of experience they have fine-tuned their process to minimize the activity of a roof replacement project.

Recognized Excellence

Recognized Excellence - We felt that supervisor. Rich, salesman Paul, and job site supervisors Jeff and John were great communicators and kept us continually updated.

Areas For Improvement

Areas For Improvement - Expectations were met or exceeded.

Areas Of Satisfaction

Areas Of Satisfaction - Everyone involved in this project had attention to all the details. The workers were extremely polite and tried their best to answer all questions with a “YES”!

Additional Comments

Additional Comments - We never had to be concerned about the company doing shortcuts because they did quality work and did not cut corners on products or workmanship. They also provided a port-a-potty for the workers which was an unexpected detail.

Recognized Excellence

Recognized Excellence - Eddie Coad and Kai Doyle

Areas Of Satisfaction

Areas Of Satisfaction - Job site was picked up every day and they also picked up all the fallen nails everyday.

Recognized Excellence

Recognized Excellence - Kyle was very helpful.

The representative Eddie was very professional and knew his stuff and when I ask questions he responded very well.

Clean

Clean - The workers were very professional and did a great job.

Safe

Safe - They cleaned up everything around the house. No nail found.

Quality Of Materials

Quality Of Materials - Nice quality and it looks great .

Professional & Organized

Professional & Organized - Terrific

Schedule

Schedule - On time and fast.

Value

Value - Great price

Recognized Excellence

Recognized Excellence - Eddie.

Areas For Improvement

Areas For Improvement - All good

Areas Of Satisfaction

Areas Of Satisfaction - All goid

Additional Comments

Additional Comments - All good

Courteous. Cleaned up area.

Any one needing a new roof I would recommend Collis.

Clean

Clean - Very nice job.

Communication

Communication - Always kept me informed about what was going on.

Quality Of Materials

Quality Of Materials - The roof is beautiful!

Quality Of Workmanship

Quality Of Workmanship - They done a great job.

Professional & Organized

Professional & Organized - Great work.

Schedule

Schedule - They finished on time.

Value

Value - The roof looks great.

Recognized Excellence

Recognized Excellence - All the workers.

Areas For Improvement

Areas For Improvement - None.

Areas Of Satisfaction

Areas Of Satisfaction - The whole job.

Additional Comments

Additional Comments - Chriss was a great job planner and sales person.

Recognized Excellence

Recognized Excellence - I would like to recognize Brian Kuehner.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I did not have a problem with anything they did.

Additional Comments

Additional Comments - They are very responsive to requests and follow up communication was great.

Recognized Excellence

Recognized Excellence - Brian Kuehner was the best rep I dealt with

Friendly and knowledgeable with great answers to questions!

Collis Roofing did a great job.

Areas Of Satisfaction

Areas Of Satisfaction - Collis Roofing met my expectations.

Recognized Excellence

Recognized Excellence - I would like to recognize AJ. He was really great.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations by helping me with my chimney cap. They were able to repair it instead of replacing it.

Communication

Communication - They called every day and gave a heads up when they were coming.

Recognized Excellence

Recognized Excellence - I would like to recognize the guy who gave the quote, and the manager of the job. Both were great. Ken was the salesperson.

Areas For Improvement

Areas For Improvement - They did not fall short of any expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations in every way. They gave me the choice of colors, explained to me how the installation would work, as well as the modern way of having the underlayment worked. They explained the different techniques and how the warranty worked. The way they measured the roof, how they inspected the old one, and found the issues. My roof was about 24 years old. All the way around, they exceeded my expectations. They weren't just here to say I need a new roof, they explained every step along the way.

Additional Comments

Additional Comments - The neighbors have comments on it. I like the way they did the vents on the top, and little things other than what you would see.

Re-install old gutters after work is done

Recognized Excellence

Recognized Excellence - George and Kyle

Areas Of Satisfaction

Areas Of Satisfaction - Site was safe throughout the project, kept me informed and everything was on schedule.

This is the 2nd time we've used Collis Roofing to do a total reroof job. Both times were a positive experience. This last time I was blown away by the courtesy and the AMAZING cleanup. Not a SINGLE nail or piece of trash left over.

Clean

Clean - above and beyond! No trace except dumpster tracks on the lawn where I had them put the dumpster. No nails or trash left behind either.

Quality Of Workmanship

Quality Of Workmanship - We reroofed this year because of the age of our roof - but if we weren't doing it for insurance purposes the last Collis roof that was done over 15 years ago would have lasted quite a while longer as it was in amazing shape.

Value

Value - Andrew Mosher (sales), Joe, Carlos (team leader), Dustin & George (foremen). These are the staff I knew by name, but the workers were fabulous too.

Recognized Excellence

Recognized Excellence - Everyone was amazing. I was especially impressed with how courteous and respectful the workers were. All good guys with good intentions. A roof is really key to a secure home, I felt confident that the best job was being done by them.

Areas Of Satisfaction

Areas Of Satisfaction - I was especially impressed with how courteous and respectful the workers were. All good guys with good intentions. A roof is really key to a secure home, I felt confident that the best job was being done by them. The office and the foremen were great with answering our questions during and after the job. Andrew was totally thorough with before the job.