From start to finish professionally done and explained in great detail on all aspects of the roof and repairs that had to be done.
Communication - Excellent. Explained in great detail step by step .
Recognized Excellence - Lance Larson . His communication , professionalism and knowledge is second to none . We both really appreciated Lance coming by at the start of his day and at the end of his day to answer questions we had.
Areas For Improvement - Schedule gutters when roof is scheduled to finish.
Areas Of Satisfaction - All
Additional Comments - All good .
Recognized Excellence - I would like to recognize Ken Duquette for his exceptional service.
Areas For Improvement - They didn't fall short of my expectations.
Areas Of Satisfaction - They met all of my expectations.
Additional Comments - They are great! They have done three different houses/roofs for me.
They did a good job.
Clean - It was very clean.
Recognized Excellence - I would like to recognize Gavin Ford for his exceptional service—he was the salesperson, and he was great. The foreman, I believe his name was George, was really good and very professional.
Areas For Improvement - Collis Roofing fell short of my expectations with nothing that I can think of.
Areas Of Satisfaction - Collis Roofing met or exceeded my expectations. I think that they did exactly what we thought they would do—it all looked great.
Areas Of Satisfaction - Collis Roofing met and exceeded my expectations because I had a building inspector come afterward, and he complemented their work.
Recognized Excellence - Very good work. Roof looks great, and more importantly it doesn't leak.
Areas For Improvement - Great work, no areas for improvement
Areas Of Satisfaction - Very satisfied in all areas
Additional Comments - I'm very satisifed.
Recognized Excellence - Jeff Kirk
They do a fantastic job!!!!
Clean - They cleaned up like they were never here and after a heavy rain I only saw two nails on the ground. That was so amazing.
Communication - Eddie, the sales rep explained everything so we understood pricing and how much. Kia the project manager took pictures every step of the way and explained everything. He was so good with his people as well.
Quality Of Workmanship - They worked very hard on my chimney area, which was a mess
Professional & Organized - Anyone I spoke to there was very very professional
Schedule - They started when they said they would and they finished early
Value - I felt pricing was great
Recognized Excellence - I requested Kai because he did my sister‘s roof and did a fantastic job and so I requested him and I’m so glad I did. He was great.
Areas For Improvement - Nana, they were right on the money I would hire them again
Areas Of Satisfaction - Fixing around the chimney for the fireplace was a huge mess and they worked really hard to fix it and make it beautiful
Additional Comments - Yeah, if you need a roof, this is the company you need to call
Recognized Excellence - Good people and Solid work.
Areas For Improvement - They were perfectly fine with us in all areas.
Areas Of Satisfaction - All Around perfect
Additional Comments - Good people you can trust. They keep their word and do a great job.
Recognized Excellence - Wally Martin was our main contact initially and kept us informed as the job progressed
Working with the supervisor on the job was nonexistent. When I had a problem, they were slow to respond, and when we try to settle the final bill they were exorbitant. They tried to whip us saying that they'll take me to court and lien my property and I said fine, I was prepared to go to court, and I was prepared to pay them. What was in the contract was fourteen hundred, and we finally agreed because they knew they were on a fruitless effort, so I paid them in full, and they gave me a receipt. I got a nice letter from Mr. Collis saying thank you for the business. I'm hopeful my roof is going to be sound because the rain's going to start this weekend, but I was very, very, very disappointed in my treatment by Collis. The only bright spot was, a young salesman, I believe his name was JT. tall thin boy, good kid, but other than that, the service is nonexistent. And you know, you send a group of Hispanics here, and I'm sure they can speak English, but they won't speak English. They give you the no habla treatment, so you can't have any communication. You can't see how things are really going because they're obviously pretty good at their job, and they're like a whirling dervish. They just come and they get after it. So, I'm thinking and hoping and praying for fourteen thousand dollars, I got a sound roof, but Collis was very, very unprofessional in my opinion. They would follow the plans, put the necessary flashings and equipment. That's what's so disappointing, and the supervisor I had, had my job and another job in the villages. It doesn't make sense. He'd come here first thing in the morning, pat me on the head and leave. And I get a phone call from him asking how things are going. I don't know how things are going, because I can't get up on the roof. I'm eighty-four years old, and I am counting on him. So, that that got us off to a bad start and like I said, that's my big concern. I know the boys can shingle. Those Mexicans, this wasn't their first rodeo. They're good at it, but like anything, they're paid by the job, and they're paid to hustle and get it done, and I'm just hoping that the proper kick outs and everything were installed to make sure I don't have a leak, so I don't have to wind up in court with the Collis Roofing.
Recognized Excellence - Professionally done!
Recognized Excellence - Ken Duquette was very knowledgeable and spent time to inspect my roof and vents to make suggestions that would accomplish the re=roof task securely and effectively. Also following up regularly with the progress of scheduling and installation. The Superintendent was 'Super', can't remember his name off-hand :-) but he was personable and genuinely consciencious on doing the job right, along with his 'super' crew. The crew was amazing, how they worked in unison without chattery, no loud music...it was hot but they came at it to 'do the job and get it done'.
Areas Of Satisfaction - The attention to details, timeliness and cleanup.
Additional Comments - Best reroof job I've had...and there's been a few.
They did a great job in helping us get back to normal in our house after the most recent hurricane put a tree through our roof. From fixing the roof, repairing drywall and ceiling for a room that had water damage, and repairing our gutters that were damaged, they provided all the expertise needed to get everything back in order and better than before. Appreciated their communication of the process, and the follow through of it there after. They did a great job and we're very happy to be back to normal in our home!
Recognized Excellence - Eddie was awesome to work with and very helpful through the whole process.
Recognized Excellence - The whole team.
Areas For Improvement - None
Recognized Excellence - I would like to recognize Chris Zweifach for his exceptional service.
Areas Of Satisfaction - Collis Roofing met/exceeded my expectations with their quality.
They were very thorough, very very good, and cleaned up after themselves.
Recognized Excellence - I would like to recognize the whole crew for their exceptional service.
Areas Of Satisfaction - They did a fantastic job in all areas and met or exceeded my expectations.
Recognized Excellence - The salesman, Chris Zweifach, had exceptional service.
Areas For Improvement - No areas fell short of my expectations. They were fine.
Areas Of Satisfaction - All areas met my expectations.
Additional Comments - I would talk to anyone who wants to know about them. I was very happy with them.
Excellent work all around. Thank you Christopher, Kai and the crew.
Christopher with Collis Roofing was highly educated on all aspects of the product and work involved. The software used to show the structure and the how much venting could be achieved was very helpful.
Clean - The crew was clean everyday on site and did a thorough job of cleaning upon completion.
Communication - Kai, the site manager, was in communication throughout the job with images and details of the supplies required and work being done.
Good service on a new roof
Clean - Cleanup was good and was done promptly
Communication - Communication was excellent
Value - Collis did a great job at a very fair price.
I am extremely pleased with the quality of the workmanship on my reroof installation and would not hesitate to recommend Collis Roofing.
Clean - They cleaned up the worksite everyday.
Professional & Organized - All the elements of the roof replacement arrived as scheduled.
Schedule - With their decades of experience they have fine-tuned their process to minimize the activity of a roof replacement project.
Recognized Excellence - We felt that supervisor. Rich, salesman Paul, and job site supervisors Jeff and John were great communicators and kept us continually updated.
Areas For Improvement - Expectations were met or exceeded.
Areas Of Satisfaction - Everyone involved in this project had attention to all the details. The workers were extremely polite and tried their best to answer all questions with a “YES”!
Additional Comments - We never had to be concerned about the company doing shortcuts because they did quality work and did not cut corners on products or workmanship. They also provided a port-a-potty for the workers which was an unexpected detail.
Recognized Excellence - Eddie Coad and Kai Doyle
Areas Of Satisfaction - Job site was picked up every day and they also picked up all the fallen nails everyday.
Recognized Excellence - Kyle was very helpful.
The representative Eddie was very professional and knew his stuff and when I ask questions he responded very well.
Clean - The workers were very professional and did a great job.
Safe - They cleaned up everything around the house. No nail found.
Quality Of Materials - Nice quality and it looks great .
Professional & Organized - Terrific
Schedule - On time and fast.
Value - Great price
Recognized Excellence - Eddie.
Areas For Improvement - All good
Areas Of Satisfaction - All goid
Additional Comments - All good
Courteous. Cleaned up area.