The superintendents were fantastic, as well as the installers. They were polite and cleaned up. I was impressed with the work and their attitude.
Recognized Excellence - John, Randy, and Wally provided exceptional service.
Areas For Improvement - The company did not fall short of expectations.
Areas Of Satisfaction - The company exceeded expectations. We were pleasantly surprised.
Additional Comments - We could not be more satisfied.
Recognized Excellence - I would like to recognize Brian Kuehner for his exceptional service.
Areas For Improvement - They did not fall short of my expectations.
Areas Of Satisfaction - They are very easy to work with and were very adaptable.
Additional Comments - I highly recommend them.
Recognized Excellence - Brian Kuehner
Recognized Excellence - Everyone that came to our house were professional and kind
Recognized Excellence - My Job Supervisor, Chris, was very good to work with. My Chimney had to be rebuilt and he did a good job.
Areas For Improvement - It rained and I did have a small leak the second day of the installation. I contacted my Salesperson, David Wolfrum, who contacted the Supervisor. I had a crew there 20 minutes later to remedy the situation. No problems after that.
Recognized Excellence - I think your crew,there boss and Ray Hiltz were just outstanding.
Areas For Improvement - None
Recognized Excellence - I initially had dealings with Chris. He kept me informed and wa very helpful.
Recognized Excellence - Dave Sales, Dusty, Buster and phone reception great job. Thanks
Areas For Improvement - Took quite a bit longer than expected. But we are happy
Areas Of Satisfaction - Very dependable company. Good quality products and workmanship.
Additional Comments - Our background is in insurance (30 years) we appreciate Collis Roofing professionalism and honesty regarding roof damage and wear and tear.
Excellent communication, before, during and after the roof replacement
Clean - Yes, no debris left on the job site, around of home
Communication - Beautiful communications by friendly voices, pleasure to speak with all on the COLLIS TEAM
Schedule - On time as promised !!
Value - Indeed, Thank you !!
Recognized Excellence - Starting with Donna onvMmy first call to COLLIS, Dave in Sales, and Buster, Chris, Jayden, and many others where I didn't get names
Areas For Improvement - Excellence
Areas Of Satisfaction - All
Additional Comments - Thank you TEAM COLLIS !!
Very reputable company. Props to Eddie for staying on top of the job.
Communication - Eddie was excellent.
Quality Of Workmanship - So far the workmanship is great. I did get a water leak/stain on the ceiling during a rain shower while the roof was dried in. It was repaired to my satisfaction.
Recognized Excellence - Eddie was great. The job foreman and the guy who repaired the water leak stain on my ceiling (I’m sorry but I don’t remember their names) were also great.
Areas Of Satisfaction - Everything went as planned. The job was started and completed on schedule. So far there are no issues or leaks. I’m very satisfied with Collis Roofing and the job you did.
Additional Comments - Thanks for a job well done. 👍🏻
Areas Of Satisfaction - Making necessary repairs around the chimney
Recognized Excellence - The Chris' were very communicative and when we had some leaking on the attached porch, concerns were addressed promptly.
Areas Of Satisfaction - Very quick on scheduling and my home looks amazing!
We had a great experience dealing with everyone in your company and are very satisfied with the results.
Recognized Excellence - Wally Martin very nice and knowledgeable. Very good supervision by Ramsey and the work of the roofers very professional and detailed. John was great taking the drone pictures of the roof.
Additional Comments - I am very satisfied and happy to have chosen Collis Roofing for replacement of our house roof.
Recognized Excellence - Eddie and the whole team were great, including the ladies in the office.
Areas Of Satisfaction - This is the second time that I've used their company. I'm very happy.
Areas Of Satisfaction - The company followed through in a timely fashion.
Additional Comments - Absolute quality, top-notch. I would like to credit Buster and Chris Z.
Collis Roofing was very quick about getting the new roof put on, which is what I needed, as my insurance was giving me trouble. The quality of the product is very good, and it looks amazing.
Communication - Collis Roofing communicated with me effectively every day.
Recognized Excellence - Ken Duquette, the salesman I originally talked to, showed me all the different materials and talked to me about the prices. He was very knowledgeable and completely worked with me, as it was last minute. He came over on the weekend when he should have had the day off just to help me, so I really appreciated it. He was very kind.
Areas Of Satisfaction - All areas met and exceeded my expectations. I was really pleased with the whole process.
They did a fine job.
Clean - They made sure everything was clean.
Safe - As far as I know, they kept the job site safe throughout my project.
Recognized Excellence - Everybody did a good job.
Areas For Improvement - They did not fall short in any area of my expectations.
Areas Of Satisfaction - They met and exceeded in all areas of my expectations.
Recognized Excellence - Everyone that I dealt with showed great service. I don't know that I can single anyone out. I think they all did a great job.
Areas Of Satisfaction - They did a great job with the wood replacement work. I had quite a bit to be done and they did a good job with that.
Additional Comments - Thank you for an excellent experience
I was kept well informed at all stages. If I had any questions they were addressed quickly. Everyone was polite and courteous.
Schedule - All showed up when they said they would.
Recognized Excellence - I was kept well informed at all stages. If I had any questions they were addressed quickly. Everyone was polite and courteous.
Areas Of Satisfaction - I was kept well informed at all stages. If I had any questions they were addressed quickly. Everyone was polite and courteous.
Additional Comments - I appreciate the professionalism, efficiency, and honesty. This is not the first time I have used Collis Roofing and I will certainly use them in the future if needed. Thank you for being honest and dependable, it is greatly appreciated.
Everything I was told from the salesmen to the job site super was spot on. Big bonus, they told me they could start in 3 weeks due to being busy and rain delays. They called me 2 days later and started the job. COMPLETED IN 2 DAYS. Workmanship, communication , and clean up was flawless.
Schedule - They did better than there previous schedule. That was welcomed.
Recognized Excellence - From sales , to the on-site super and installers. Absolutely fantastic job.
Areas For Improvement - Nothing. Everything that was discussed was executed perfectly.
Areas Of Satisfaction - On time , great communication.
Not pushy-didn't try to sell us products we didn't need. Work & clean-up was efficient, done as stated, and quality.
Communication - We were made aware of all the processes as they prepared and worked on the roof.
Quality Of Materials - Used the appropriate materials for our roof. We did select a higher quality shingle but Kyle didn't try to sell us more than what we needed.
Schedule - Worked was scheduled earlier than expected, finished in a timely fashion.
Value - They worked with us on pricing
Recognized Excellence - Everyone we dealt with was excellent
Areas For Improvement - none - everything went well
Areas Of Satisfaction - All so far. We haven't had any major storms, yet
Additional Comments - When we went through the final inspection, the county inspector said we made a good choice with Collis as they do quality work and he was very aware of their performance. He said never saees an issue when inspecting Collis roofs.
We recommended them to all of the neighbors who suffered roof damage from the hurricane.
did not address the problem 1 wrong drip edge color 2 wrong vent installed on roof 3 drip edge was installed poorly