Recognized Excellence

Recognized Excellence - Kai did an exceptional job!

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations across the board.

Recognized Excellence

Recognized Excellence - I think both Scott Gregerson (Sales) and Chris Burdette (Project Mgr) did an outstanding job representing Collis - they outlined the schedule and kept to it - if they was a change at all I was notified by both gentlemen either by a call or text immediately. If I had the the smallest question it was answered quickly as well -- great service by both!

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - I had high expectations and they were more than met!

Additional Comments

Additional Comments - Lastly I was impressed at how well everything was kept clean each day and all the way till the end - I watched the gentleman who came to pick up the dumpster and was impressed by how carefully he loaded debris onto his truck and then hook up the dumpster -- he did some clean up prior to pulling away - he then stopped in from of my neighbors house and came back with some tools (i think a magnet) and make sure the my driveway was completely cleaned so NO NAIL WAS LEFT BEHIND! Great job -- well done!

They did a great job. It was timely, clean, and done when they said it would be. I've very pleased about my roof and my brother's roof.

Recognized Excellence

Recognized Excellence - I would like to recognize Matt, Joseph, and Jacob for their exceptional service.

Areas For Improvement

Areas For Improvement - They didn't fall short of any expectations. They exceeded my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded all expectations.

Additional Comments

Additional Comments - I have referred them to other people. One of my neighbors sat and watched. He got the information. I gave him Matt's card. Matt is going to come give him a quote. I'm not sure if they have done that yet.

Good experience from the field rep up to accounting when it was time to pay the bill. Everything happened just like it was explained

Clean

Clean - When they left, I saw no trash in my property. Very satisfied

Recognized Excellence

Recognized Excellence - The field rep Eddie was amazing. Kept me up to date and went above and beyond after the project was done to respond to my messages.

Areas Of Satisfaction

Areas Of Satisfaction - Overall all the areas were amazing

Collis Roofing completed the roofing of my home as scheduled. Their personnel kept me informed throughout the reroofing process. I am very satisfied with the quality of my new roof.

Recognized Excellence

Recognized Excellence - Kyle and Kai were great throughout the process. The crew did an excellent job replacing the wood siding. I am very happy with the finished result.

My expectations were exceeded from the signing of the contract to the timely completion of the project.
Attention to keeping the property clean and safe was consistently thorough. I would recommend Collis Roofing without any reservations.

The quality and looks of the roof can’t be beat but being told that an additional 3% fee will be added to use a card is substantial when you consider the cost of a roof

Recognized Excellence

Recognized Excellence - Andrew Mosher, the senior estimator. Was very helpful and explaining my different options for the roof and answered my questions and concerns.

Collis was very timely and efficient. They handled everything from beginning to end.

Recognized Excellence

Recognized Excellence - Jonathan Sinclair and installation team

Areas Of Satisfaction

Areas Of Satisfaction - time and effort

Additional Comments

Additional Comments - Jonathan and the team took care of everything for me. I just wrote the check, and that is exactly what I wanted

They did what they said they would do. There were no hassles. In this day and age, that is rare.

Recognized Excellence

Recognized Excellence - I would like to recognize Ray the salesman and the superintendent for their exceptional service. In fairness, they all did a great job.

Areas For Improvement

Areas For Improvement - The company did not fall short of expectations.

Areas Of Satisfaction

Areas Of Satisfaction - The company met and exceeded my expectations in all areas.

Additional Comments

Additional Comments - There is nothing else I would like to share.

Recognized Excellence

Recognized Excellence - I would like to recommend my sales guy, Matthew Olston, he was nice. I would also like to recognize the site supervisor, Chris, he was great. I don't remember the names of the people who did the work, but they were all great.

Areas For Improvement

Areas For Improvement - They didn't fall short. They were great.

Areas Of Satisfaction

Areas Of Satisfaction - They met and exceeded our expectations by being prompt and timely. They were so good. There were some weather issues, but they jumped right on it and got it done. It was great.

Additional Comments

Additional Comments - They were great. I would definitely recommend them and use them again.

They pulled off the roof and did a good job. They found more stuff that was wrong and did a really good job fixing it.

Recognized Excellence

Recognized Excellence - The supervisor was exceptional. We had one small glitch because someone stacked the pallets wrong, so half the shingles came out the wrong color. They were able to have it fixed in about 20 minutes.

Areas Of Satisfaction

Areas Of Satisfaction - They met and exceeded my expectations because of them finding all the damaged wood under the shingles and getting it fixed. It cost me more money, but it was worth it.

Additional Comments

Additional Comments - They did a good job! I was pretty happy with them!

Recognized Excellence

Recognized Excellence - the whole team did an excellent job

I have been using Collis Roofing for my roofing needs for about 20 years. I trust them to do the job right. I have recommended Collis Roofing to anyone who asks, "Do you know a good roofer?" Over the years, I have been asked that question many, many times and have always referred to Collis Roofing as the best value provider.

Clean

Clean - The job site wasn't just cleaned every day, it was cleaned as the job progressed.

Safe

Safe - Very safe, all day long.

Communication

Communication - The job superintendent, George, kept me informed of everything going on during the course of the project. Some days I would hear from him multiple times. I enjoyed my conversations with him. He's a great man for the job.

Professional & Organized

Professional & Organized - I've had 4 or 5 roofs done with Collis Roofing over the years. I stick with them because they are so good at it.

Value

Value - You know, you get what you pay for. Collis Roofing is worth every cent. They have earned their reputation.

Recognized Excellence

Recognized Excellence - Brian, the sales manager, George the superintendent, and the entire roofing crew were all excellent in their various fields of expertise. I couldn't have been blessed with a better team of professionals.

Areas For Improvement

Areas For Improvement - I can't say there were any expectations that weren't met.

Areas Of Satisfaction

Areas Of Satisfaction - Collis Roofing went above and beyond to make me a happy customer in all phases of the project.

Additional Comments

Additional Comments - Special thanks to Billy Becker. You're a good man brother.

Recognized Excellence

Recognized Excellence - Estimator Eddie's role in project was excellent! Start to finish .

Areas Of Satisfaction

Areas Of Satisfaction - Communication is / was key to making project successful. Thank-you!

Additional Comments

Additional Comments - It's apparent that Collis Roofing has a team of trained individuals in each of their respective departments. Seamless throughout the project!

Recognized Excellence

Recognized Excellence - Ken (sales) and George Rankin, supervisor

Areas Of Satisfaction

Areas Of Satisfaction - Great communication and on schedule

Communication

Communication - They kept me up to date on the status of the job.

Recognized Excellence

Recognized Excellence - Everything was done on time, and I was updated every step of the way.

Recognized Excellence

Recognized Excellence - Workers arrived on time, worked hard with only a lunch break and worked a very long day.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Workmanship and professionalism

Areas Of Satisfaction

Areas Of Satisfaction - Matthew did a great job. Dustin also.

Areas Of Satisfaction

Areas Of Satisfaction - They met and exceeded all of my expectations.

The whole process was so smooth, they followed up on everything. I can't say enough good things about them. It was terrific. They were done in three days. They cleaned up after themselves, nothing to trip over.

Communication

Communication - They were always texting and sending pictures, it was great.

Recognized Excellence

Recognized Excellence - I would like to recognize Scott Gregerson for his exceptional service; he was terrific, patient, answered our call immediately, came by when needed, he was just great.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded our expectations.

Additional Comments

Additional Comments - They were great!

Collis Roofing was easy to get in touch with, and it did not feel like we had to chase them to get information and be kept up to date. They were straight forward and transparent, which is everything you need in a company.

Value

Value - We saw pictures of the completed project and everything looked great.

Recognized Excellence

Recognized Excellence - Ray was very transparent and a good guy to work with.

Areas For Improvement

Areas For Improvement - There was a little hiccup in the middle, so they were not able to move forward with the project, and it was delayed a little. However, we rolled with it and as soon as we called them after all of that, they came out almost immediately and got the job done.

Areas Of Satisfaction

Areas Of Satisfaction - Yes, they completed the project extremely fast.

Recognized Excellence

Recognized Excellence - I would like to recognize my salesperson, Ken Duquette, as well as my project manager.

Areas For Improvement

Areas For Improvement - They were all great.

Areas Of Satisfaction

Areas Of Satisfaction - The timeline they set exceeded my expectations.

Recognized Excellence

Recognized Excellence - Ray Hiltz was a pleasure to work with. He was excellent on keeping me updated on the progress of the project. I got emails, texts, and photos on a timely manner.